{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":15},"instant":{"seconds":1734192000,"nanos":0},"nowDate":"Dec 15, 2024, 12:00:00 AM","nowTime":"2024-12-15","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":15},"instant":{"seconds":1734192000,"nanos":0},"nowDate":"Dec 15, 2024, 12:00:00 AM","nowTime":"2024-12-15","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/business/search-results.html" }

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy_.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/business/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/en/business/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/en/business/support/faqs/devices/android.html" } ] }, { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "General", "value": "general", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/general.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/postpaid.html" } ] }, { "title": "Broadband ", "value": "broadband", "url": "/content/u-mobile/en/business/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g.html" }, { "title": "U Biz 5G Launch Promo", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-launch-promo.html" }, { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-fibre.html" }, { "title": "Free Wi-Fi 6 5G Router with U Biz 5G", "value": "u-biz-5g-router", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-router.html" } ] }, { "title": "Digital Services", "value": "digital-services", "url": "/content/u-mobile/en/business/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Roaming", "value": "roaming", "url": "/content/u-mobile/en/business/support/faqs/digital-services/roaming.html" }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/business/support/faqs/digital-services/lifestyle.html" }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/en/business/support/faqs/digital-services/enterprise-solutions.html" } ] }, { "title": "Happenings", "value": "happenings", "url": "/content/u-mobile/en/business/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/business/support/faqs/happenings/campaign.html" } ] }, { "title": "Value Added Services", "value": "value-added-services", "url": "/content/u-mobile/en/business/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "Call Forwarding", "value": "call-forwarding", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Calling Line Identify Presentation (CLIP / Caller ID)", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Call Waiting and Hold", "value": "call-waiting-and-hold", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "Missed Call Notification (MCN)", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "MMS", "value": "mms", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/mms.html" }, { "title": "Multi Conference Call", "value": "multi-conference-call", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "Video Call", "value": "video-call", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/video-call.html" }, { "title": "Video Mail", "value": "video-mail", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/video-mail.html" }, { "title": "Voicemail Service", "value": "voicemail-service", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Content Provider Access (CPA) ", "value": "content-provider-access", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/content-provider-access.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/business/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "3G Sunset", "value": "3g-sunset", "url": "/content/u-mobile/en/business/support/faqs/others/3g-sunset.html" }, { "title": "New BusinessCare Portal", "value": "businesscare-portal", "url": "/content/u-mobile/en/business/support/faqs/others/businesscare-portal.html" }, { "title": "Online Self-registration for Corporate Company (CC) Customers", "value": "online-cc-self-registration-form", "url": "/content/u-mobile/en/business/support/faqs/others/online-cc-self-registration-form.html" } ] }, { "title": "Service Tax", "value": "service-tax", "url": "/content/u-mobile/en/business/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/content/u-mobile/en/business/support/faqs/service-tax/understand-your-bill.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/business/support/faqs/others/businesscare-portal.html", "breadCrumbs": [ { "title": "Support", "url": "/content/u-mobile/en/business/support.html" }, { "title": "FAQs", "url": "/content/u-mobile/en/business/support/faqs.html" }, { "title": "Others", "url": "/content/u-mobile/en/business/support/faqs/others.html" } ] }

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

email us

Submit Enquiry
 

We'll get back to you soon.

find a store

Locate our Enterprise Business Partner

Find the nearest Enterprise Business Partner to you.

contact key account manager

Contact Us

Get in touch with your Key Account Manager for urgent assistance.

{ "siteTheme": "theme-business" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.