{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Dapatkan 5G
HUBUNGI KAMI

Popular di U Mobile

iPhone 16
iPhone 16

Penjimatan & fleksibiliti yang tiada tandingan untuk iPhone 16 anda melalui pelan U Postpaid baharu. Nikmati ansuran 0% dengan U PayLater. Daftar hari ini!
Fon Unbeatable 5G
Fon Unbeatable 5G

Layari pilihan fon 5G terunggul PERCUMA kami dengan 1,000GB data 5G berkelajuan tinggi untuk semua aktiviti mudah alih anda.

Wayarles
Wayarles

Nikmati kelajuan fiber dengan U Home 5G dan dapatkan TV Samsung PERCUMA. Nikmati router Wi-Fi 6 5G untuk sambungan lancar merentas semua peranti anda.
iPhone 15 Pro
iPhone 15 Pro

Penjimatan & fleksibiliti yang tiada tandingan untuk iPhone 15 Pro anda melalui pelan U Postpaid Terunggul 5G. Nikmati ansuran 0% dengan U PayLater.
Pelan Pascabayar
Pelan Pascabayar

Nikmati sehingga 6 talian berkongsi 1000GB Data 5G & perantauan global percuma dengan pelan U Postpaid. Nikmati lagi U Family 128, dapatkan 1000GB data 5G & perantauan global untuk 4 talian.
Pelan Data
Pelan Data

Prepaid Tanpa Had No.1, kini 2x lebih pantas hanya RM25/bln! Strim, game & sosial tanpa henti dengan kelajuan seperti kilat.
Peranti
Peranti

Miliki Peranti 5G terkini dengan U PayLater atau U SaveMore
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Dapatkan 5G

Soalan Lazim 

{ "searchResultPagePath": "#", "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general.html", "isGroupLabel": true, "childList": [ { "title": "Pertukaran Nombor Mudah Alih", "value": "mobile-number-portability-mnp", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/mobile-number-portability-mnp.html" }, { "title": "Menukar Pelan Mudah Alih ", "value": "change-rate-plan", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/change-rate-plan.html" }, { "title": "Naik Taraf Dari Prabayar ke Pascabayar", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/upgrade-prepaid-to-postpaid.html" }, { "title": "Fahami Bil Anda (Bil Baharu 2024)", "value": "understanding-your-bill-new-bill-2024", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/understanding-your-bill-new-bill-2024.html" } ] }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "Pek Prabayar New U", "value": "new-u-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/new-u-prepaid-pack.html" }, { "title": "Pek Prabayar Unlimited Power", "value": "unlimited-power-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/unlimited-power-prepaid-pack.html" }, { "title": "Pelan Suara", "value": "voice-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/voice-plans.html" }, { "title": "Internet Mudah Alih Tanpa Had (UMI) ", "value": "unlimited-mobile-internet-umi", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/unlimited-mobile-internet-umi.html" }, { "title": "Giler Unlimited GX30 & GX12", "value": "giler-unlimited-gx30-gx12", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx30-gx12.html" }, { "title": "Perkhidmatan Lanjutan Kesahan Akaun Prabayar", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Giler Talk GT30", "value": "giler-talk-gt30", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/giler-talk-gt30.html" }, { "title": "Pelan Prabayar Unlimited FUNZ", "value": "unlimited-funz-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/unlimited-funz-prepaid-pack.html" }, { "title": "Tambah Nilai Prabayar", "value": "prepaid-top-up", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-top-up.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditshare.html" }, { "title": "Pertukaran Nombor Mudah Alih Prabayar (MNP)", "value": "prepaid-mobile-number-portability-mnp", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-mobile-number-portability-mnp.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video3", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/epikkk-video3.html" }, { "title": "Giler Unlimited GX38 & GX43", "value": "giler-unlimited-gx38-gx43", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx38-gx43.html" }, { "title": "Data Booster 5 ", "value": "data-booster-5", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/data-booster-5.html" }, { "title": "Perkhidmatan CreditSOS", "value": "creditsos-service", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditsos-service.html" }, { "title": "Pek Prabayar Old U", "value": "old-u-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/old-u-prepaid-pack.html" }, { "title": "Latihan Pengesahan Data Prabayar", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-data-verification-exercise.html" }, { "title": "Pendaftaran Kendiri Prabayar", "value": "prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-self-registration.html" }, { "title": "CreditSOS Kredit Percuma", "value": "creditsos-free-credit", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditsos-free-credit.html" }, { "title": "Pelan U Prepaid", "value": "u-prepaid-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/u-prepaid-plans.html" }, { "title": "Pelan Kadar Prabayar Sedia-5G", "value": "prepaid-5g-plan", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-5g-plan.html" }, { "title": "Pelan U Prepaid Bersama Promosi BIDD1310", "value": "prepaid-u35-with-bidd1310-promo", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-u35-with-bidd1310-promo.html" }, { "title": "Pelan Harian dan Mingguan 5G", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/hotspot-add-ons.html" }, { "title": "Add-Ons Aktifkan Kelajuan Pantas 2 Jam & 24 Jam", "value": "ultra-speed", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/ultra-speed.html" }, { "title": "CreditSOS National Day Campaign", "value": "creditsos-national-day", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditsos-national-day.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/pakej-rahmah.html" }, { "title": "Travellers Plan", "value": "travellers-plan", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/travellers-plan.html" }, { "title": "SIM Pack", "value": "sim-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/sim-pack.html" }, { "title": "U Prepaid Borneo", "value": "u-prepaid-borneo", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/u-prepaid-borneo.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/pakej-rahmah.html", "breadCrumbs": [ { "title": "Soalan Lazim", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Pelan Mudah Alih", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html" }, { "title": "Prabayar", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html" } ] }

Tidak Jumpa Bantuan Yang Diperlukan?

Jika anda memerlukan bantuan lanjut, anda boleh hubungi kami melalui saluran berikut.

MyUmobile App

MyUMobile App

Hubungi kami melalui MyUMobile App.

Muat turn aplikasi
Muat turn aplikasi
Facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Chat sekarang
Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

DM sekarang
{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.
Teruskan