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BusinessCare is U Mobile’s online self-service portal for corporate customers to manage accounts, pay bills, monitor lines, and download statements.
Only authorized Customer Admins from registered corporate accounts. Access must be requested through your U Mobile Account Manager.
You can access the portal at: https://businesscare.u.com.my/bcsc/login/user
Yes. You can download the full user guide here:
BusinessCare Portal User Guide (PDF)
It contains step-by-step instructions and screenshots for all major functions.
Go to the Billing section after logging in. Select your account to see billing months, amounts due, and payment status.
Please note: Only invoices for the past 6 months are available on BusinessCare.
Tick the billing months with outstanding amounts → Click Pay Now → Choose your payment method (credit/debit card or FPX) → Complete the payment.
Go to the Auto-Debit section → Click Subscribe → Fill in your payment details and confirm. Monthly charges will be auto-deducted once activated successfully.
In the Billing section, choose the relevant month → Click Download.
When paying through BusinessCare, ensure you select and settle all outstanding bills individually by billing cycle. If there are unpaid charges from previous months, you must pay each month’s bill separately. Paying only the latest bill will not clear earlier dues, and your account will still reflect as having overdue payments. Always review the full list of unpaid bills before proceeding with payment.
BusinessCare requires bill payments to be made by billing cycle. If there are unpaid charges from previous months (e.g. January), paying only the latest bill (e.g. February) will not clear the overdue balance. You must pay each outstanding bill individually to avoid service interruption.
If you require further assistance, you can get in touch with us via the following channels.
We'll get back to you soon.
Find the nearest Enterprise Business Partner to you.
Get in touch with your Key Account Manager for urgent assistance.
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