{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/business/search-results.html" }
Business U Mobile Business Icon U Mobile
Mobile & Internet
Business Solutions
SME
Enterprise
Support
Contact Us

Top Searches

Popular on U Mobile

Unbeatable 5G Devices
Unbeatable 5G Devices

Level up your productivity with a FREE 5G phone via U Mobile U Biz plans! Stay connected when you're abroad for business with free global roaming. Learn more.
Pay Nothing for 6 Months
Pay Nothing for 6 Months

Own an iPhone 16e, 15 Pro, & 15 pay NOTHING for the first 6 months. Get FREE global roaming & 1,000GB of high-speed 5G data on your new device. Learn more here.
Business Postpaid Plan
Business Postpaid Plan

Explore U Mobile Postpaid plans tailored to your business needs. Get flexible & affordable Postpaid plans for seamless connectivity on your work phone today.
Mobile & Internet
Business Solutions
SME
Enterprise
Support

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy_.suggestions" }
{ "dropdownFaqProperties": [ { "title": "General Inquiries", "value": "general-inquiries", "url": "/content/u-mobile/en/business/support/faqs/general-inquiries.html", "isGroupLabel": true, "childList": [ { "title": "Mobile Number Portability", "value": "mobile-number-portability", "url": "/content/u-mobile/en/business/support/faqs/general-inquiries/mobile-number-portability.html" }, { "title": "Postpaid Mobile Number Portability (MNP)", "value": "postpaid-mobile-number-portability-mnp", "url": "/content/u-mobile/en/business/support/faqs/general-inquiries/postpaid-mobile-number-portability-mnp.html" }, { "title": "Change Rate Plan ", "value": "change-rate-plan", "url": "/content/u-mobile/en/business/support/faqs/general-inquiries/change-rate-plan.html" } ] }, { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "General", "value": "general", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/general.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/postpaid.html" } ] }, { "title": "Broadband ", "value": "broadband", "url": "/content/u-mobile/en/business/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g.html" }, { "title": "U Biz 5G Launch Promo", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-launch-promo.html" }, { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-fibre.html" }, { "title": "Free Wi-Fi 6 5G Router with U Biz 5G", "value": "u-biz-5g-router", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-router.html" }, { "title": "Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on.html" } ] }, { "title": "Digital Services", "value": "digital-services", "url": "/content/u-mobile/en/business/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Roaming", "value": "roaming", "url": "/content/u-mobile/en/business/support/faqs/digital-services/roaming.html" }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/business/support/faqs/digital-services/lifestyle.html" }, { "title": "Digital Self Services", "value": "digital-self-services", "url": "/content/u-mobile/en/business/support/faqs/digital-services/digital-self-services.html" } ] }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/en/business/support/faqs/enterprise-solutions.html", "isGroupLabel": true, "childList": [ { "title": "U Biz DIA", "value": "dia", "url": "/content/u-mobile/en/business/support/faqs/enterprise-solutions/dia.html" }, { "title": "U Biz Private Network", "value": "private-network", "url": "/content/u-mobile/en/business/support/faqs/enterprise-solutions/private-network.html" }, { "title": "U Biz Point-to-Point", "value": "p2p", "url": "/content/u-mobile/en/business/support/faqs/enterprise-solutions/p2p.html" }, { "title": "U Biz SD Wan", "value": "sd-wan", "url": "/content/u-mobile/en/business/support/faqs/enterprise-solutions/sd-wan.html" }, { "title": "U Biz Managed WiFi", "value": "u-biz-managed-wifi", "url": "/content/u-mobile/en/business/support/faqs/enterprise-solutions/u-biz-managed-wifi.html" }, { "title": "U Biz IoT", "value": "u-biz-iot", "url": "/content/u-mobile/en/business/support/faqs/enterprise-solutions/u-biz-iot.html" } ] }, { "title": "Promotions", "value": "promotions", "url": "/content/u-mobile/en/business/support/faqs/promotions.html", "isGroupLabel": true, "childList": [ { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/business/support/faqs/promotions/campaign.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/business/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "3G Sunset", "value": "3g-sunset", "url": "/content/u-mobile/en/business/support/faqs/others/3g-sunset.html" } ] }, { "title": "U Business Store", "value": "u-business-store", "url": "/content/u-mobile/en/business/support/faqs/u-business-store.html", "isGroupLabel": true, "childList": [ { "title": "General Enquiries", "value": "general-enquiries", "url": "/content/u-mobile/en/business/support/faqs/u-business-store/general-enquiries.html" }, { "title": "Purchase of Plan and Device", "value": "purchase-of-plan-and-device", "url": "/content/u-mobile/en/business/support/faqs/u-business-store/purchase-of-plan-and-device.html" }, { "title": "Line Activation", "value": "line-activation", "url": "/content/u-mobile/en/business/support/faqs/u-business-store/line-activation.html" }, { "title": "Shipping & Delivery", "value": "shipping-delivery", "url": "/content/u-mobile/en/business/support/faqs/u-business-store/shipping-delivery.html" }, { "title": "Returns and Refunds", "value": "returns-and-refunds", "url": "/content/u-mobile/en/business/support/faqs/u-business-store/returns-and-refunds.html" }, { "title": "Easy Payment Plan", "value": "easy-payment-plan", "url": "/content/u-mobile/en/business/support/faqs/u-business-store/easy-payment-plan.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/business/support/faqs/u-business-store/purchase-of-plan-and-device.html", "breadCrumbs": [ { "title": "Support", "url": "/content/u-mobile/en/business/support.html" }, { "title": "FAQs", "url": "/content/u-mobile/en/business/support/faqs.html" }, { "title": "U Business Store", "url": "/content/u-mobile/en/business/support/faqs/u-business-store.html" } ] }

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

email us

Submit Enquiry
 

We'll get back to you soon.

Learn More
find a store

Locate our Enterprise Business Partner

Find the nearest Enterprise Business Partner to you.

Find a Store
contact key account manager

Contact Us

Get in touch with your Key Account Manager for urgent assistance.

{ "siteTheme": "theme-business" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.

Accept