{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":18},"instant":{"seconds":1752768000,"nanos":0},"nowDate":"Jul 18, 2025, 12:00:00 AM","nowTime":"2025-07-18","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":18},"instant":{"seconds":1752768000,"nanos":0},"nowDate":"Jul 18, 2025, 12:00:00 AM","nowTime":"2025-07-18","validTime":0}] }
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{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 4, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2025-02-21T14:08:00.000+08:00","endDateTime":"2025-02-22T05:00:00.000+08:00","desc":"\u003cp\u003eKerja penyelenggaraan dijadualkan pada 22 Feb (1-5 pagi), sila gunakan 5G untuk perkhidmatan data di Sabah.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":18},"instant":{"seconds":1752768000,"nanos":0},"nowDate":"Jul 18, 2025, 12:00:00 AM","nowTime":"2025-07-18","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2025-02-21T14:09:00.000+08:00","endDateTime":"2025-02-22T05:00:00.000+08:00","desc":"\u003cp\u003eKami memohon maaf atas sebarang kesulitan yang timbul. Sila hubungi 1318 jika anda memerlukan bantuan lanjut.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":18},"instant":{"seconds":1752768000,"nanos":0},"nowDate":"Jul 18, 2025, 12:00:00 AM","nowTime":"2025-07-18","validTime":0}] }
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{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
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{ "googleAPIKey": "AIzaSyAEWxIig4OkDBdOqSOkcNIgETQ5FVjPq_M" }
Perkhidmatan tidak tersedia buat sementara Waktu. Sila cuba semula sebentar lagi.
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i

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Gangguan rangkaian dikesan di kawasan pilihan anda. Anda mungkin mengalami gangguan rangkaian. Sila gunakan chatbot kami untuk sokongan lanjut.
Gangguan rangkaian dikesan di kawasan pilihan anda disebabkan kerja naik taraf. Sila hubungi hotline +60183881318 untuk bantuan lanjut.
Jenis Servis:
{{serviceTypeAffected}}
Waktu Mula Gangguan:
{{outageStartTime}}

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Naik Taraf Rangkaian
Kerja naik taraf rangkaian 5G sedang dijalankan di kawasan pilihan anda. Sila gunakan chatbot kami sekiranya anda mengalami sebarang isu rangkaian.
{{locationAddress}}

Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.

Panduan Penyelesaian Masalah Rangkaian​

Lihat panduan mudah ini untuk menyelesaikan masalah pada peranti anda:

{ "componentId": "Q4DepuQ" } { "activeTab": "sms-or-mms", "activeTabCta": "SMS or MMS" }

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

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  • Bagi pengguna Android, pergi ke Tetapan > Aplikasi > Mesej > Tetapan Mesej > Lebih banyak tetapan > Mesej teks, dan semak Nombor pusat mesej: +60181000108​
     

  • Bagi pengguna Apple, nombor pusat SMS ditetapkan secara automatik

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian untuk sebarang gangguan rangkaian di kawasan anda.​

  • Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

Semak Baki Melalui MyUMobile App​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

  • Pastikan anda mempunyai baki kuota Internet yang mencukupi.

Urus Tetapan Peranti​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G

  • Hidupkan dan matikan mod Penerbangan​

  • Pastikan peranti anda dikemaskini sepenuhnya

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

Urus Tetapan Peranti​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G​

  • Hidupkan dan matikan mod Penerbangan​

  • Pastikan peranti anda dikemaskini sepenuhnya​

  • Hidupkan Roaming sekiranya anda berada di luar negara​

  • Matikan ciri-ciri pemindahan panggilan

Semak di sini untuk mendapatkan maklumat lanjut dan kemas kini mengenai kawasan yang terjejas

Jika anda mengalami sebarang gangguan perkhidmatan selepas penyelenggaraan atau perkhidmatan berjadual, aktifkan dan lumpuhkan mod penerbangan peranti anda untuk memuat semula sambungan rangkaian.

{ "plannedOutages": [{"id":30,"workStart":"2025-07-20 09:00:00","workEnd":"2025-07-20 23:59:00","state":"KEDAH","area":"BALING, KOTA SETAR, KUBANG PASU, LANGKAWI, KUALA MUDA, KULIM, YAN","serviceAffected":"Voice and Data"},{"id":31,"workStart":"2025-07-20 09:00:00","workEnd":"2025-07-20 23:59:00","state":"PERLIS","area":"PERLIS","serviceAffected":"Voice and Data"},{"id":32,"workStart":"2025-07-20 09:00:00","workEnd":"2025-07-20 18:00:00","state":"SARAWAK","area":"BAHAGIAN KUCHING, BAHAGIAN SAMARAHAN, BAHAGIAN SARIKEI, BAHAGIAN BETONG, BAHAGIAN MUKAH, BAHAGIAN SIBU","serviceAffected":"Voice and Data"},{"id":28,"workStart":"2025-07-20 08:00:00","workEnd":"2025-07-20 22:00:00","state":"SABAH","area":"BAHAGIAN PANTAI BARAT, BAHAGIAN SANDAKAN, BAHAGIAN TAWAU, BAHAGIAN KUDAT, BAHAGIAN PENDALAMAN","serviceAffected":"Voice and Data"},{"id":29,"workStart":"2025-07-20 08:00:00","workEnd":"2025-07-20 20:00:00","state":"WP LABUAN","area":"WP LABUAN","serviceAffected":"Voice and Data"},{"id":26,"workStart":"2025-07-20 00:01:00","workEnd":"2025-07-20 23:59:00","state":"PAHANG","area":"BENTONG, JERANTUT, PEKAN, ROMPIN, TEMERLOH, MARAN, KUANTAN, RAUB, CAMERON HIGHLANDS","serviceAffected":"Voice and Data"},{"id":27,"workStart":"2025-07-20 00:01:00","workEnd":"2025-07-20 23:59:00","state":"TERENGGANU","area":"BESUT, KEMAMAN, MARANG, DUNGUN, KUALA TERENGGANU, SETIU","serviceAffected":"Voice and Data"},{"id":17,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"JOHOR","area":"JOHOR BAHRU, KLUANG, PONTIAN","serviceAffected":"Voice and Data"},{"id":18,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"KELANTAN","area":"GUA MUSANG, MACHANG, PASIR MAS, PASIR PUTEH, TANAH MERAH, BACHOK, KOTA BHARU, TUMPAT, KUALA KRAI","serviceAffected":"Voice and Data"},{"id":19,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"MELAKA","area":"ALOR GAJAH, JASIN, MELAKA TENGAH","serviceAffected":"Voice and Data"},{"id":20,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"NEGERI SEMBILAN","area":"SEREMBAN, JEMPOL, KUALA PILAH, PORT DICKSON, REMBAU, TAMPIN","serviceAffected":"Voice and Data"},{"id":21,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":22,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"PERAK","area":"KINTA, BATANG PADANG, HILIR PERAK, KERIAN, LARUT AND MATANG, MANJUNG, KUALA KANGSAR, PERAK TENGAH, ULU PERAK","serviceAffected":"Voice and Data"},{"id":23,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"SELANGOR","area":"GOMBAK, KLANG, KUALA LANGAT, KUALA SELANGOR, PETALING, SEPANG, ULU LANGAT, ULU SELANGOR, SABAK BERNAM","serviceAffected":"Voice and Data"},{"id":24,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":25,"workStart":"2025-07-20 00:00:00","workEnd":"2025-07-20 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"},{"id":14,"workStart":"2025-07-19 09:00:00","workEnd":"2025-07-19 23:59:00","state":"KEDAH","area":"BALING, KOTA SETAR, KUBANG PASU, LANGKAWI, KUALA MUDA, KULIM, YAN","serviceAffected":"Voice and Data"},{"id":15,"workStart":"2025-07-19 09:00:00","workEnd":"2025-07-19 23:59:00","state":"PERLIS","area":"PERLIS","serviceAffected":"Voice and Data"},{"id":16,"workStart":"2025-07-19 09:00:00","workEnd":"2025-07-19 18:00:00","state":"SARAWAK","area":"BAHAGIAN KUCHING, BAHAGIAN SAMARAHAN, BAHAGIAN BETONG, BAHAGIAN MUKAH, BAHAGIAN SIBU","serviceAffected":"Voice and Data"},{"id":12,"workStart":"2025-07-19 08:00:00","workEnd":"2025-07-19 22:00:00","state":"SABAH","area":"BAHAGIAN PANTAI BARAT, BAHAGIAN SANDAKAN, BAHAGIAN TAWAU, BAHAGIAN KUDAT, BAHAGIAN PENDALAMAN","serviceAffected":"Voice and Data"},{"id":13,"workStart":"2025-07-19 08:00:00","workEnd":"2025-07-19 20:00:00","state":"WP LABUAN","area":"WP LABUAN","serviceAffected":"Voice and Data"},{"id":10,"workStart":"2025-07-19 00:01:00","workEnd":"2025-07-19 23:59:00","state":"PAHANG","area":"BENTONG, JERANTUT, PEKAN, ROMPIN, TEMERLOH, KUANTAN, RAUB, CAMERON HIGHLANDS, MARAN","serviceAffected":"Voice and Data"},{"id":11,"workStart":"2025-07-19 00:01:00","workEnd":"2025-07-19 23:59:00","state":"TERENGGANU","area":"BESUT, KEMAMAN, MARANG, DUNGUN, KUALA TERENGGANU, SETIU","serviceAffected":"Voice and Data"},{"id":1,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"JOHOR","area":"JOHOR BAHRU, KLUANG, PONTIAN","serviceAffected":"Voice and Data"},{"id":2,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"KELANTAN","area":"GUA MUSANG, MACHANG, PASIR MAS, PASIR PUTEH, TANAH MERAH, BACHOK, KOTA BHARU, TUMPAT, KUALA KRAI","serviceAffected":"Voice and Data"},{"id":3,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"MELAKA","area":"ALOR GAJAH, JASIN, MELAKA TENGAH","serviceAffected":"Voice and Data"},{"id":4,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"NEGERI SEMBILAN","area":"SEREMBAN, JEMPOL, KUALA PILAH, PORT DICKSON, REMBAU, TAMPIN","serviceAffected":"Voice and Data"},{"id":5,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":6,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"PERAK","area":"KINTA, BATANG PADANG, HILIR PERAK, KERIAN, LARUT AND MATANG, MANJUNG, KUALA KANGSAR, PERAK TENGAH, ULU PERAK","serviceAffected":"Voice and Data"},{"id":7,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"SELANGOR","area":"GOMBAK, KLANG, KUALA SELANGOR, PETALING, SEPANG, ULU LANGAT, KUALA LANGAT, ULU SELANGOR, SABAK BERNAM","serviceAffected":"Voice and Data"},{"id":8,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":9,"workStart":"2025-07-19 00:00:00","workEnd":"2025-07-19 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"}], "stateLists": ["JOHOR","KEDAH","KELANTAN","MELAKA","NEGERI SEMBILAN","PAHANG","PENANG","PERAK","PERLIS","SABAH","SARAWAK","SELANGOR","TERENGGANU","WP KUALA LUMPUR","WP LABUAN","WP PUTRAJAYA"], "defaultDropdownLabel": "Semua Negeri" }

Tiada gangguan rangkaian yang dirancang pada masa ini.

Negeri Anda
Kerja Mula Kerja Tamat Negeri Kawasan
{{data.workStart}} {{data.workEnd}} {{data.state}} {{data.area}} {{data.serviceAffected}}

Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.

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