{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":18},"instant":{"seconds":1773763200,"nanos":0},"nowDate":"Mar 18, 2026, 12:00:00 AM","nowTime":"2026-03-18","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":18},"instant":{"seconds":1773763200,"nanos":0},"nowDate":"Mar 18, 2026, 12:00:00 AM","nowTime":"2026-03-18","validTime":0}] }

{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 4, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2025-02-21T14:08:00.000+08:00","endDateTime":"2025-02-22T05:00:00.000+08:00","desc":"\u003cp\u003eKerja penyelenggaraan dijadualkan pada 22 Feb (1-5 pagi), sila gunakan 5G untuk perkhidmatan data di Sabah.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":18},"instant":{"seconds":1773763200,"nanos":0},"nowDate":"Mar 18, 2026, 12:00:00 AM","nowTime":"2026-03-18","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2025-02-21T14:09:00.000+08:00","endDateTime":"2025-02-22T05:00:00.000+08:00","desc":"\u003cp\u003eKami memohon maaf atas sebarang kesulitan yang timbul. Sila hubungi 1318 jika anda memerlukan bantuan lanjut.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":18},"instant":{"seconds":1773763200,"nanos":0},"nowDate":"Mar 18, 2026, 12:00:00 AM","nowTime":"2026-03-18","validTime":0}] }

{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }

Akaun Saya

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Wayarles

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{ "googleAPIKey": "AIzaSyAEWxIig4OkDBdOqSOkcNIgETQ5FVjPq_M" }

Lokasi Anda

Perkhidmatan tidak tersedia buat sementara Waktu. Sila cuba semula sebentar lagi.

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Naik Taraf Rangkaian

Gangguan rangkaian dikesan di kawasan pilihan anda. Anda mungkin mengalami gangguan rangkaian. Sila gunakan chatbot kami untuk sokongan lanjut.

Gangguan rangkaian dikesan di kawasan pilihan anda disebabkan kerja naik taraf. Sila hubungi hotline +60183881318 untuk bantuan lanjut.

Jenis Servis:

Waktu Mula Gangguan:

Naik Taraf Rangkaian

Kerja naik taraf rangkaian 5G sedang dijalankan di kawasan pilihan anda. Sila gunakan chatbot kami sekiranya anda mengalami sebarang isu rangkaian.

Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.

Panduan Penyelesaian Masalah Rangkaian

Lihat panduan mudah ini untuk menyelesaikan masalah pada peranti anda:

{ "componentId": "Q4DepuQ" }

{ "activeTab": "sms-or-mms", "activeTabCta": "SMS or MMS" }

Semak Peta Status Rangkaian & Baki melalui MyUMobile App

Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.
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Semak Nombor Pusat SMS

Bagi pengguna Android, pergi ke Tetapan > Aplikasi > Mesej > Tetapan Mesej > Lebih banyak tetapan > Mesej teks, dan semak Nombor pusat mesej: +60181000108
Bagi pengguna Apple, nombor pusat SMS ditetapkan secara automatik

Semak Peta Status Rangkaian & Baki melalui MyUMobile App

Semak Peta Status Rangkaian untuk sebarang gangguan rangkaian di kawasan anda.
Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.

Semak Baki Melalui MyUMobile App

Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.
Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.
Pastikan anda mempunyai baki kuota Internet yang mencukupi.

Urus Tetapan Peranti

Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G
Hidupkan dan matikan mod Penerbangan
Pastikan peranti anda dikemaskini sepenuhnya

Semak Peta Status Rangkaian & Baki melalui MyUMobile App

Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.
Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.
Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.

Urus Tetapan Peranti

Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G
Hidupkan dan matikan mod Penerbangan
Pastikan peranti anda dikemaskini sepenuhnya
Hidupkan Roaming sekiranya anda berada di luar negara
Matikan ciri-ciri pemindahan panggilan

Semak di sini untuk mendapatkan maklumat lanjut dan kemas kini mengenai kawasan yang terjejas

Jika anda mengalami sebarang gangguan perkhidmatan selepas penyelenggaraan atau perkhidmatan berjadual, aktifkan dan lumpuhkan mod penerbangan peranti anda untuk memuat semula sambungan rangkaian.

{ "plannedOutages": [{"id":29,"workStart":"2026-03-23 09:00:00","workEnd":"2026-03-23 18:00:00","state":"SARAWAK","area":"BAHAGIAN KUCHING, BAHAGIAN SAMARAHAN, BAHAGIAN SIBU, BAHAGIAN SRI AMAN","serviceAffected":"Voice and Data"},{"id":27,"workStart":"2026-03-23 02:00:00","workEnd":"2026-03-24 10:00:00","state":"KELANTAN","area":"KOTA BHARU, BACHOK, PASIR PUTEH, TANAH MERAH","serviceAffected":"Voice and Data"},{"id":28,"workStart":"2026-03-23 02:00:00","workEnd":"2026-03-24 10:00:00","state":"TERENGGANU","area":"KUALA TERENGGANU, BESUT, DUNGUN, KEMAMAN, MARANG","serviceAffected":"Voice and Data"},{"id":23,"workStart":"2026-03-23 00:01:00","workEnd":"2026-03-23 23:59:00","state":"SABAH","area":"BAHAGIAN KUDAT, BAHAGIAN PANTAI BARAT, BAHAGIAN PENDALAMAN, BAHAGIAN SANDAKAN, BAHAGIAN TAWAU","serviceAffected":"Voice and Data"},{"id":24,"workStart":"2026-03-23 00:01:00","workEnd":"2026-03-24 10:00:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":25,"workStart":"2026-03-23 00:01:00","workEnd":"2026-03-23 23:59:00","state":"WP LABUAN","area":"WP LABUAN","serviceAffected":"Voice and Data"},{"id":26,"workStart":"2026-03-23 00:01:00","workEnd":"2026-03-24 10:00:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"},{"id":14,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-24 10:00:00","state":"JOHOR","area":"JOHOR BAHRU, BATU PAHAT, KOTA TINGGI, PONTIAN, SEGAMAT, KLUANG, MERSING, MUAR","serviceAffected":"Voice and Data"},{"id":15,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-24 10:00:00","state":"KEDAH","area":"LANGKAWI, BALING, DAERAH KECIL POKOK SENA, KOTA SETAR, KUALA MUDA, KUBANG PASU, KULIM, SIK, YAN, PENDANG, BANDAR BAHARU, PADANG TERAP","serviceAffected":"Voice and Data"},{"id":16,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-23 23:59:00","state":"MELAKA","area":"ALOR GAJAH, JASIN, MELAKA TENGAH","serviceAffected":"Voice and Data"},{"id":17,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-24 10:00:00","state":"NEGERI SEMBILAN","area":"SEREMBAN, PORT DICKSON, JELEBU, JEMPOL, KUALA PILAH, REMBAU, TAMPIN","serviceAffected":"Voice and Data"},{"id":18,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-24 10:00:00","state":"PAHANG","area":"BENTONG, KUANTAN, BERA, MARAN, PEKAN, RAUB, ROMPIN, TEMERLOH","serviceAffected":"Voice and Data"},{"id":19,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-24 10:00:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT, SEBERANG PERAI SELATAN","serviceAffected":"Voice and Data"},{"id":20,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-24 10:00:00","state":"PERAK","area":"KINTA, MANJUNG, BATANG PADANG, HILIR PERAK, KERIAN, KUALA KANGSAR, LARUT AND MATANG, PERAK TENGAH, ULU PERAK, SELAMA","serviceAffected":"Voice and Data"},{"id":21,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-23 23:59:00","state":"PERLIS","area":"PERLIS","serviceAffected":"Voice and Data"},{"id":22,"workStart":"2026-03-23 00:00:00","workEnd":"2026-03-24 10:00:00","state":"SELANGOR","area":"GOMBAK, KLANG, KUALA LANGAT, PETALING, SEPANG, ULU LANGAT, ULU SELANGOR, KUALA SELANGOR, SABAK BERNAM","serviceAffected":"Voice and Data"},{"id":13,"workStart":"2026-03-22 09:00:00","workEnd":"2026-03-22 18:00:00","state":"SARAWAK","area":"BAHAGIAN KUCHING, BAHAGIAN SAMARAHAN, BAHAGIAN SIBU, BAHAGIAN SRI AMAN","serviceAffected":"Voice and Data"},{"id":11,"workStart":"2026-03-22 00:59:00","workEnd":"2026-03-22 23:59:00","state":"KELANTAN","area":"BACHOK, KOTA BHARU, PASIR PUTEH, TANAH MERAH, GUA MUSANG, JELI, KUALA KRAI, MACHANG, PASIR MAS, TUMPAT","serviceAffected":"Voice and Data"},{"id":12,"workStart":"2026-03-22 00:59:00","workEnd":"2026-03-22 23:59:00","state":"TERENGGANU","area":"BESUT, DUNGUN, KEMAMAN, KUALA TERENGGANU, MARANG, HULU TERENGGANU, SETIU","serviceAffected":"Voice and Data"},{"id":10,"workStart":"2026-03-22 00:01:00","workEnd":"2026-03-22 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":1,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"JOHOR","area":"JOHOR BAHRU, BATU PAHAT, KOTA TINGGI, PONTIAN, SEGAMAT, KLUANG, MERSING, MUAR","serviceAffected":"Voice and Data"},{"id":2,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"KEDAH","area":"BALING, DAERAH KECIL POKOK SENA, KOTA SETAR, KUALA MUDA, KUBANG PASU, KULIM, LANGKAWI, SIK, YAN, PENDANG, BANDAR BAHARU, PADANG TERAP","serviceAffected":"Voice and Data"},{"id":3,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"MELAKA","area":"ALOR GAJAH, JASIN, MELAKA TENGAH","serviceAffected":"Voice and Data"},{"id":4,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"NEGERI SEMBILAN","area":"PORT DICKSON, SEREMBAN, JELEBU, JEMPOL, KUALA PILAH, REMBAU, TAMPIN","serviceAffected":"Voice and Data"},{"id":5,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"PAHANG","area":"BENTONG, BERA, KUANTAN, MARAN, PEKAN, RAUB, ROMPIN, TEMERLOH, CAMERON HIGHLANDS, JERANTUT, LIPIS","serviceAffected":"Voice and Data"},{"id":6,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":7,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"PERAK","area":"KINTA, BATANG PADANG, HILIR PERAK, KERIAN, KUALA KANGSAR, LARUT AND MATANG, MANJUNG, PERAK TENGAH, ULU PERAK, SELAMA","serviceAffected":"Voice and Data"},{"id":8,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"PERLIS","area":"PERLIS","serviceAffected":"Voice and Data"},{"id":9,"workStart":"2026-03-22 00:00:00","workEnd":"2026-03-22 23:59:00","state":"SELANGOR","area":"ULU SELANGOR, KLANG, PETALING, ULU LANGAT, GOMBAK, KUALA LANGAT, KUALA SELANGOR, SEPANG, SABAK BERNAM","serviceAffected":"Voice and Data"}], "stateLists": ["JOHOR","KEDAH","KELANTAN","MELAKA","NEGERI SEMBILAN","PAHANG","PENANG","PERAK","PERLIS","SABAH","SARAWAK","SELANGOR","TERENGGANU","WP KUALA LUMPUR","WP LABUAN","WP PUTRAJAYA"], "defaultDropdownLabel": "Semua Negeri" }

Tiada gangguan rangkaian yang dirancang pada masa ini.

Kerja Mula	Kerja Tamat	Negeri	Kawasan
{{data.workStart}}	{{data.workEnd}}	{{data.state}}	{{data.area}}	{{data.serviceAffected}}

Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.

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