{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":4},"instant":{"seconds":1751558400,"nanos":0},"nowDate":"Jul 4, 2025, 12:00:00 AM","nowTime":"2025-07-04","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":4},"instant":{"seconds":1751558400,"nanos":0},"nowDate":"Jul 4, 2025, 12:00:00 AM","nowTime":"2025-07-04","validTime":0}] }
icon
icon
{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 4, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2025-02-21T14:08:00.000+08:00","endDateTime":"2025-02-22T05:00:00.000+08:00","desc":"\u003cp\u003eKerja penyelenggaraan dijadualkan pada 22 Feb (1-5 pagi), sila gunakan 5G untuk perkhidmatan data di Sabah.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":4},"instant":{"seconds":1751558400,"nanos":0},"nowDate":"Jul 4, 2025, 12:00:00 AM","nowTime":"2025-07-04","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2025-02-21T14:09:00.000+08:00","endDateTime":"2025-02-22T05:00:00.000+08:00","desc":"\u003cp\u003eKami memohon maaf atas sebarang kesulitan yang timbul. Sila hubungi 1318 jika anda memerlukan bantuan lanjut.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":4},"instant":{"seconds":1751558400,"nanos":0},"nowDate":"Jul 4, 2025, 12:00:00 AM","nowTime":"2025-07-04","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
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Penjimatan & fleksibiliti yang tiada tandingan untuk Siri iPhone 16 anda melalui pelan U Postpaid baharu. Nikmati ansuran 0% dengan U PayLater. Daftar hari ini!
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Alami kelajuan ala fibre dengan U Home 5G! Jalur lebar wayarles untuk pelan internet tanpa had ini disertai Router 5G Gred-Gamer percuma atau TV Samsung. Jom dapatkan!​
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Pelan Data

Nikmati Data Prabayar Tanpa Had dari hanya RM25/bln. Strim, bermain permainan dan bersosial dengan kelajuan ultrapantas U Prepaid, pelan 5G terbaik Malaysia.
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Telefon 5G Terkini

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{ "googleAPIKey": "AIzaSyAEWxIig4OkDBdOqSOkcNIgETQ5FVjPq_M" }
Perkhidmatan tidak tersedia buat sementara Waktu. Sila cuba semula sebentar lagi.
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Tiada Gangguan Rangkaian
Rangkaian beroperasi seperti yang diharapkan di kawasan pilihan anda. Sila gunakan chatbot kami jika anda menghadapi sebarang isu.

i

Gangguan Rangkaian Dikesan
Naik Taraf Rangkaian
Gangguan rangkaian dikesan di kawasan pilihan anda. Anda mungkin mengalami gangguan rangkaian. Sila gunakan chatbot kami untuk sokongan lanjut.
Gangguan rangkaian dikesan di kawasan pilihan anda disebabkan kerja naik taraf. Sila hubungi hotline +60183881318 untuk bantuan lanjut.
Jenis Servis:
{{serviceTypeAffected}}
Waktu Mula Gangguan:
{{outageStartTime}}

i

Naik Taraf Rangkaian
Kerja naik taraf rangkaian 5G sedang dijalankan di kawasan pilihan anda. Sila gunakan chatbot kami sekiranya anda mengalami sebarang isu rangkaian.
{{locationAddress}}

Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.

Panduan Penyelesaian Masalah Rangkaian​

Lihat panduan mudah ini untuk menyelesaikan masalah pada peranti anda:

{ "componentId": "Q4DepuQ" } { "activeTab": "sms-or-mms", "activeTabCta": "SMS or MMS" }

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

Urus Tetapan Aplikasi Mesej & Peranti​​

  • Kosongkan ruang dalam peti masuk/keluar mesej anda​​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 4G/5G​​

  • Buka mod penerbangan antara hidup dan mati​​​

  • Pastikan peranti anda dikemaskini sepenuhnya

Semak Nombor Pusat SMS​

  • Bagi pengguna Android, pergi ke Tetapan > Aplikasi > Mesej > Tetapan Mesej > Lebih banyak tetapan > Mesej teks, dan semak Nombor pusat mesej: +60181000108​
     

  • Bagi pengguna Apple, nombor pusat SMS ditetapkan secara automatik

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian untuk sebarang gangguan rangkaian di kawasan anda.​

  • Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

Semak Baki Melalui MyUMobile App​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

  • Pastikan anda mempunyai baki kuota Internet yang mencukupi.

Urus Tetapan Peranti​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G

  • Hidupkan dan matikan mod Penerbangan​

  • Pastikan peranti anda dikemaskini sepenuhnya

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

Urus Tetapan Peranti​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G​

  • Hidupkan dan matikan mod Penerbangan​

  • Pastikan peranti anda dikemaskini sepenuhnya​

  • Hidupkan Roaming sekiranya anda berada di luar negara​

  • Matikan ciri-ciri pemindahan panggilan

Semak di sini untuk mendapatkan maklumat lanjut dan kemas kini mengenai kawasan yang terjejas

Jika anda mengalami sebarang gangguan perkhidmatan selepas penyelenggaraan atau perkhidmatan berjadual, aktifkan dan lumpuhkan mod penerbangan peranti anda untuk memuat semula sambungan rangkaian.

{ "plannedOutages": [{"id":39,"workStart":"2025-07-06 09:00:00","workEnd":"2025-07-06 20:00:00","state":"KEDAH","area":"KOTA SETAR, KUBANG PASU, KULIM","serviceAffected":"Voice and Data"},{"id":40,"workStart":"2025-07-06 09:00:00","workEnd":"2025-07-06 23:59:00","state":"KEDAH","area":"LANGKAWI","serviceAffected":"Voice and Data"},{"id":42,"workStart":"2025-07-06 09:00:00","workEnd":"2025-07-06 23:59:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":41,"workStart":"2025-07-06 09:00:00","workEnd":"2025-07-06 21:00:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI TENGAH, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":37,"workStart":"2025-07-06 08:00:00","workEnd":"2025-07-06 20:00:00","state":"SABAH","area":"BAHAGIAN PANTAI BARAT, BAHAGIAN PANTAI BARAT","serviceAffected":"Voice and Data"},{"id":38,"workStart":"2025-07-06 08:00:00","workEnd":"2025-07-06 20:00:00","state":"WP LABUAN","area":"WP LABUAN","serviceAffected":"Voice and Data"},{"id":36,"workStart":"2025-07-06 00:59:00","workEnd":"2025-07-06 23:59:00","state":"TERENGGANU","area":"DUNGUN, KEMAMAN, KUALA TERENGGANU, MARANG, DUNGUN, KEMAMAN, KUALA TERENGGANU, MARANG","serviceAffected":"Voice and Data"},{"id":31,"workStart":"2025-07-06 00:01:00","workEnd":"2025-07-06 23:59:00","state":"NEGERI SEMBILAN","area":"PORT DICKSON","serviceAffected":"Voice and Data"},{"id":32,"workStart":"2025-07-06 00:01:00","workEnd":"2025-07-06 23:59:00","state":"PAHANG","area":"BENTONG, CAMERON HIGHLANDS, KUANTAN, PEKAN, RAUB, ROMPIN, TEMERLOH","serviceAffected":"Voice and Data"},{"id":33,"workStart":"2025-07-06 00:01:00","workEnd":"2025-07-06 23:59:00","state":"SELANGOR","area":"GOMBAK, PETALING, SEPANG, ULU LANGAT","serviceAffected":"Voice and Data"},{"id":34,"workStart":"2025-07-06 00:01:00","workEnd":"2025-07-06 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":35,"workStart":"2025-07-06 00:01:00","workEnd":"2025-07-06 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"},{"id":21,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"JOHOR","area":"JOHOR BAHRU, PONTIAN, JOHOR BAHRU, PONTIAN","serviceAffected":"Voice and Data"},{"id":23,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-07 00:00:00","state":"KELANTAN","area":"BACHOK, KOTA BHARU, TUMPAT, BACHOK, KOTA BHARU, TUMPAT","serviceAffected":"Voice and Data"},{"id":22,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"KELANTAN","area":"KOTA BHARU","serviceAffected":"Voice and Data"},{"id":24,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"NEGERI SEMBILAN","area":"SEREMBAN, SEREMBAN","serviceAffected":"Voice and Data"},{"id":25,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"PENANG","area":"SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":26,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"PERAK","area":"KINTA, KINTA","serviceAffected":"Voice and Data"},{"id":27,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"SELANGOR","area":"PETALING, PETALING","serviceAffected":"Voice and Data"},{"id":29,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":28,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 06:00:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":30,"workStart":"2025-07-06 00:00:00","workEnd":"2025-07-06 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"},{"id":20,"workStart":"2025-07-05 09:00:00","workEnd":"2025-07-05 23:59:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":19,"workStart":"2025-07-05 09:00:00","workEnd":"2025-07-05 21:00:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI TENGAH, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":17,"workStart":"2025-07-05 08:00:00","workEnd":"2025-07-05 20:00:00","state":"SABAH","area":"BAHAGIAN PANTAI BARAT, BAHAGIAN PANTAI BARAT","serviceAffected":"Voice and Data"},{"id":18,"workStart":"2025-07-05 08:00:00","workEnd":"2025-07-05 20:00:00","state":"WP LABUAN","area":"WP LABUAN","serviceAffected":"Voice and Data"},{"id":16,"workStart":"2025-07-05 00:59:00","workEnd":"2025-07-05 23:59:00","state":"TERENGGANU","area":"DUNGUN, KEMAMAN, KUALA TERENGGANU, MARANG, DUNGUN, KEMAMAN, KUALA TERENGGANU, MARANG","serviceAffected":"Voice and Data"},{"id":11,"workStart":"2025-07-05 00:01:00","workEnd":"2025-07-05 23:59:00","state":"NEGERI SEMBILAN","area":"SEREMBAN, SEREMBAN","serviceAffected":"Voice and Data"},{"id":12,"workStart":"2025-07-05 00:01:00","workEnd":"2025-07-05 23:59:00","state":"PAHANG","area":"BENTONG, CAMERON HIGHLANDS, KUANTAN, PEKAN, RAUB, ROMPIN, TEMERLOH","serviceAffected":"Voice and Data"},{"id":13,"workStart":"2025-07-05 00:01:00","workEnd":"2025-07-05 23:59:00","state":"SELANGOR","area":"PETALING, SEPANG, PETALING, SEPANG","serviceAffected":"Voice and Data"},{"id":14,"workStart":"2025-07-05 00:01:00","workEnd":"2025-07-05 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":15,"workStart":"2025-07-05 00:01:00","workEnd":"2025-07-05 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"},{"id":1,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"JOHOR","area":"JOHOR BAHRU, PONTIAN, JOHOR BAHRU, PONTIAN","serviceAffected":"Voice and Data"},{"id":3,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-06 00:00:00","state":"KELANTAN","area":"BACHOK, KOTA BHARU, PASIR MAS, PASIR PUTEH, TANAH MERAH, TUMPAT","serviceAffected":"Voice and Data"},{"id":2,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"KELANTAN","area":"KOTA BHARU","serviceAffected":"Voice and Data"},{"id":4,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"NEGERI SEMBILAN","area":"SEREMBAN, SEREMBAN","serviceAffected":"Voice and Data"},{"id":5,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"PENANG","area":"SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":6,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"PERAK","area":"KINTA, KINTA","serviceAffected":"Voice and Data"},{"id":7,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"SELANGOR","area":"PETALING, PETALING","serviceAffected":"Voice and Data"},{"id":8,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 06:00:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":9,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":10,"workStart":"2025-07-05 00:00:00","workEnd":"2025-07-05 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"}], "stateLists": ["JOHOR","KEDAH","KELANTAN","NEGERI SEMBILAN","PAHANG","PENANG","PERAK","SABAH","SELANGOR","TERENGGANU","WP KUALA LUMPUR","WP LABUAN","WP PUTRAJAYA"], "defaultDropdownLabel": "Semua Negeri" }

Tiada gangguan rangkaian yang dirancang pada masa ini.

Negeri Anda
Kerja Mula Kerja Tamat Negeri Kawasan
{{data.workStart}} {{data.workEnd}} {{data.state}} {{data.area}} {{data.serviceAffected}}

Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.

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