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Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
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Popular di U Mobile

Pelan Pascabayar
Pelan Pascabayar

Nikmati sehingga 1000GB data 5G dengan pelan U Postpaid™ baharu kami. Ketahui lebih lanjut!
Pelan Prabayar
Pelan Prabayar

Alami 5G dengan Speed Booster harian percuma. Pelan tanpa had bermula dengan RM20/bulan.
Peranti
Peranti

Miliki Peranti 5G terkini dengan U PayLater™ atau U SaveMore™
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Why U Mobile
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Naik Taraf Hari Ini Untuk Kepuasan Maksimum!

     Naik taraf pelan Pascabayar U Mobile anda dengan mudah menerusi saluran di bawah!​

MyUMobile App
Self Care
UMB
SMS
step 1

Langkah 1: Log Masuk

Log masuk ke MyUMobile App dan tekan Tukar Pelan.  

step 2

Langkah 2: Pilih Pelan

Pilih pelan yang ingin naik taraf.

step 3

Langkah 3: Sahkan Pertukaran

Sahkan pertukaran pelan kadar dan tunggu pengesahan SMS.

step 4

Langkah 4: Mula Semula Telefon

Mula semula telefon dan nikmati kelajuan data pantas dengan pelan pascabayar baharu anda.​

Dapatkan Aplikasi MyUMobile Terbaharu Sekarang!

step 1

Langkah 1​: Log Masuk

Log masuk ke akaun Self Care anda.

Log Masuk Sekarang

step 2

Langkah 2: Pilih Pelan

Pilih pelan yang ingin naik taraf.

step 3

Langkah 3: Sahkan Pertukaran

Sahkan pertukaran pelan kadar dan tunggu pengesahan SMS.

step 4

Langkah 4: Mula Semula Telefon​

Mula semula telefon dan nikmati pelan baharu!

step 1

Langkah 1​: Akses Akaun

Dail *118*7# untuk pergi

Akaun Saya.

step 2

Langkah 2: Tukar Pelan

Dail 7 untuk Tukar Pelan

step 2

Langkah 3: Pilih Pelan

Pilih pelan yang ingin naik taraf.

step 3

Langkah 4: Sahkan Pertukaran​

Sahkan pertukaran pelan kadar dan tunggu pengesahan SMS.

step 4

Langkah 5: Mula Semula Telefon​

Mula semula telefon dan nikmati pelan baharu!

step 1

Langkah 1: Pilih Pelan

Pergi ke mesej SMS dan taip ON Pxx (pelan yang anda ingin tukar).

step 2

Langkah 2: Hantar SMS

Hantar SMS ke 28118 dan tunggu pengesahan SMS.

step 4

Langkah 3: Mula Semula Telefon

Mula semula telefon dan nikmati pelan baharu!

Naik Taraf ke Pelan Lagi Hebat!​

{ "defaultSelectedTile": "unlimited-hero-p139", "planCardTopDesign": "wavy-curve", "planDetailListData": [ { "planContainer": 1, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/u-postpaid-98", "anchorName": "postpaid-98", "ctaType": "right-left-top", "planStickerText": "BAHARU", "planStickerStyle": "variant-2", "planCardColor": "turquoise", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-98.svg", "currentPrice": "98", "currentPriceSuffix": "/bulan", "additionalDescription": "<p><b><u>U PayLater™</u></b></p>\r\n<p>Miliki peranti 5G terkini!</p>\r\n<p>Nikmati pelan pembayaran fleksibel dengan ansuran 0% hari ini.</p>\r\n<p> </p>\r\n<p><b><u>U FamilyShare™</u></b></p>\r\n<p>Hubungkan yang tersayang dari RM38/talian, sehingga 6 talian U FamilyShare™.</p>\r\n<p><a href=\"/content/u-mobile/en/personal/mobile-plans/postpaid/u-familyshare.html\"><span class=\"body-text-2\">Daftar sekarang!</span></a></p>\r\n", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/461", "leftCtaText": "Tukar ke U", "leftCtaPath": "https://shop.u.com.my/um/postpaid", "topCtaText": "Naik Taraf Sekarang", "topCtaPath": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "planID": "u-postpaid-98", "planShortName": "U Postpaid 98", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p>Data Pantas </p>\r\n<p><span class=\"body-text-2\">4G &amp; 5G Internet</span></p>\r\n", "rightColText": "<p><b>1,000GB</b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan ke Semua Rangkaian</p>\r\n", "rightColText": "<p><b>Tanpa Had </b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Perantauan Antarabangsa</p>\r\n", "rightColText": "<p><b>PERCUMA 15GB</b><br />\r\n</p>\r\n<p><b><a href=\"#freeroaming\"><span class=\"body-text-2\">Info Lanjut</span></a></b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan Masuk Di Perantauan</p>\r\n", "rightColText": "<p><b>Percuma</b></p>\r\n", "useLeftColumnOnly": "N" } ], "hasPage": true }, { "planContainer": 2, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/u-postpaid-68", "anchorName": "postpaid-68", "ctaType": "left", "planStickerText": "BAHARU", "planStickerStyle": "variant-2", "planCardColor": "red", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-68.svg", "currentPrice": "68", "currentPriceSuffix": "/bulan", "additionalDescription": "<p><b><u>U SaveMore™</u></b></p>\r\n<p>Miliki telefon PERCUMA dengan Penjimatan Tiada Tandingan.</p>\r\n", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/462", "leftCtaText": "Tukar ke U", "leftCtaPath": "https://shop.u.com.my/um/postpaid", "topCtaText": "Naik Taraf Sekarang", "topCtaPath": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "planID": "u-postpaid-68", "planShortName": "U Postpaid 68", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p>Data Pantas </p>\r\n<p><span class=\"body-text-2\">4G &amp; 5G Internet</span></p>\r\n", "rightColText": "<p><b>100GB</b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan ke Semua Rangkaian</p>\r\n", "rightColText": "<p><b>Tanpa Had </b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Perantauan Antarabangsa</p>\r\n", "rightColText": "<p><b>PERCUMA 15GB</b><br />\r\n</p>\r\n<p><b><a href=\"#freeroaming\"><span class=\"body-text-2\">Info Lanjut</span></a></b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan Masuk Di Perantauan</p>\r\n", "rightColText": "<p><b>Percuma</b></p>\r\n", "useLeftColumnOnly": "N" } ], "hasPage": true }, { "planContainer": 3, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/u-postpaid-38", "anchorName": "postpaid-38", "ctaType": "right-left-top", "planStickerStyle": "variant-2", "planCardColor": "blue", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-38.svg", "currentPrice": "38", "currentPriceSuffix": "/bulan", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/463", "leftCtaText": "Tukar ke U", "leftCtaPath": "https://shop.u.com.my/um/postpaid", "topCtaText": "Naik Taraf Sekarang", "topCtaPath": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "planID": "u-postpaid-38", "planShortName": "U Postpaid 38", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p>Data Pantas</p>\r\n<p><span class=\"body-text-2\">4G &amp; 5G Internet</span></p>\r\n", "rightColText": "<p><b>30GB</b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan ke Semua Rangkaian</p>\r\n", "rightColText": "<p><b>Tanpa Had</b></p>\r\n", "useLeftColumnOnly": "N" } ], "hasPage": true } ] }

*Penafian:

  1. Data percuma untuk Video-Onz™ dan data tanpa had percuma untuk Music-Onz™ dan App-Onz™ adalah tawaran masa terhad.
  2. Nikmati Roam-Onz Global™ percuma untuk 24 bulan bila anda daftar untuk Unlimited HERO P139. Tawaran masa terhad.

    Tertakluk pada terma dan syarat.

Soalan Lazim

Dapatkan jawapan anda di sini.

{ "dropdownFaqProperties": [ { "title": "Soalan Lazim", "value": "faqs", "url": "/content/u-mobile/bm/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html" }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html" }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html" }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html" }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html" }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html" }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html" }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html" }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html" }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html" } ] }, { "title": "Carian Stor", "value": "store-finder", "url": "/content/u-mobile/bm/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Ujian Kelajuan", "value": "speedtest", "url": "/content/u-mobile/bm/personal/support/speedtest.html", "isGroupLabel": true, "childList": [] }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/content/u-mobile/bm/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [] }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/content/u-mobile/bm/personal/support/contact-us.html", "isGroupLabel": true, "childList": [] }, { "title": "Aplikasi MyUMobile", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/content/u-mobile/bm/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Naik Taraf Prabayar ke Pascabayar", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/bm/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Rebat Sepanjang Hayat untuk Komuniti Berkeupayaan Istimewa", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/bm/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/bm/personal/support/self-help/esim.html" }, { "title": "Kaedah Pembayaran Bil", "value": "bill-payment-methods", "url": "/content/u-mobile/bm/personal/support/self-help/bill-payment-methods.html" }, { "title": "Pendaftaran Sendiri Prabayar WeChat", "value": "wechat-prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/self-help/wechat-prepaid-self-registration.html" }, { "title": "Pengaktifan Talian Stor Online", "value": "online-store-line-activation", "url": "/content/u-mobile/bm/personal/support/self-help/online-store-line-activation.html" }, { "title": "Panduan Pendaftaran Prabayar", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Fahami Bil Anda", "value": "understand-your-bill", "url": "/content/u-mobile/bm/personal/support/self-help/understand-your-bill.html" }, { "title": "Naik Taraf Pelan Anda", "value": "upsize-your-plan", "url": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html" }, { "title": "Beli Pelan Prabayar Dalam Talian", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Pendaftaran Sendiri Prabayar", "value": "prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-self-registration.html" }, { "title": "Beli Pelan Prabayar Dalam Talian v2", "value": "purchase-prepaid-plans-online1", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online1.html" } ] }, { "title": "Notis Penting", "value": "important-notices", "url": "/content/u-mobile/bm/personal/support/important-notices.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "breadCrumbs": [] }
Lagi Soalan Lazim
faq personal postpaid

Dapatkan Lebih Banyak Bantuan Dengan U Mobile

​Hubungi kami melalui saluran berikut untuk bantuan lanjut.

my-u-mobile-app

MyUMobile App

Hubungi kami melalui MyUMobile App.

Muat Turun Aplikasi
facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Chat Sekarang
twitter

Twitter

Tweet pertanyaan dan kami akan hubungi anda secepat mungkin.

Tweet Sekarang
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