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Naik Taraf Hari Ini Untuk Kepuasan Maksimum!

     Naik taraf pelan Pascabayar U Mobile anda dengan mudah menerusi saluran di bawah!​

MyUMobile App
Self Care
UMB
SMS
step 1

Langkah 1: Log Masuk

Log masuk ke MyUMobile App dan tekan Tukar Pelan.  

step 2

Langkah 2: Pilih Pelan

Pilih pelan yang ingin naik taraf.

step 3

Langkah 3: Sahkan Pertukaran

Sahkan pertukaran pelan kadar dan tunggu pengesahan SMS.

step 4

Langkah 4: Mula Semula Telefon

Mula semula telefon dan nikmati kelajuan data pantas dengan pelan pascabayar baharu anda.​

Dapatkan Aplikasi MyUMobile Terbaharu Sekarang!

step 1

Langkah 1​: Log Masuk

Log masuk ke akaun Self Care anda.

step 2

Langkah 2: Pilih Pelan

Pilih pelan yang ingin naik taraf.

step 3

Langkah 3: Sahkan Pertukaran

Sahkan pertukaran pelan kadar dan tunggu pengesahan SMS.

step 4

Langkah 4: Mula Semula Telefon

Mula semula telefon dan nikmati pelan baharu!

step 1

Langkah 1​: Akses Akaun

Dail *118*7# untuk pergi

Akaun Saya.

step 2

Langkah 2: Tukar Pelan

Dail 7 untuk Tukar Pelan

step 2

Langkah 3: Pilih Pelan

Pilih pelan yang ingin naik taraf.

step 3

Langkah 4: Sahkan Pertukaran

Sahkan pertukaran pelan kadar dan tunggu pengesahan SMS.

step 4

Langkah 5: Mula Semula Telefon

Mula semula telefon dan nikmati pelan baharu!

step 1

Langkah 1: Pilih Pelan

Pergi ke mesej SMS dan taip ON Pxx (pelan yang anda ingin tukar).

step 2

Langkah 2: Hantar SMS

Hantar SMS ke 28118 dan tunggu pengesahan SMS.

step 4

Langkah 3: Mula Semula Telefon

Mula semula telefon dan nikmati pelan baharu!

Naik Taraf ke Pelan Lagi Hebat!​

{ "defaultSelectedTile": "unlimited-hero-p139", "planCardTopDesign": "wavy-curve", "planDetailListData": [ { "planContainer": 1, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/u-postpaid-98", "anchorName": "postpaid-98", "ctaType": "right-left-top", "planStickerText": "BAHARU", "planStickerStyle": "variant-2", "planCardColor": "turquoise", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-98.svg", "currentPrice": "98", "currentPriceSuffix": "/bulan", "additionalDescription": "<p><b><u>U PayLater™</u></b></p>\r\n<p>Miliki peranti 5G terkini!</p>\r\n<p>Nikmati pelan pembayaran fleksibel dengan ansuran 0% hari ini.</p>\r\n<p> </p>\r\n<p><b><u>U FamilyShare™</u></b></p>\r\n<p>Hubungkan yang tersayang dari RM38/talian, sehingga 6 talian U FamilyShare™.</p>\r\n<p><a href=\"/content/u-mobile/en/personal/mobile-plans/postpaid/u-familyshare.html\"><span class=\"body-text-2\">Daftar sekarang!</span></a></p>\r\n", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/461", "leftCtaText": "Tukar ke U", "leftCtaPath": "https://shop.u.com.my/um/postpaid", "topCtaText": "Naik Taraf Sekarang", "topCtaPath": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "planID": "u-postpaid-98", "planShortName": "U Postpaid 98", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p>Data Pantas </p>\r\n<p><span class=\"body-text-2\">4G &amp; 5G Internet</span></p>\r\n", "rightColText": "<p><b>1,000GB</b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan ke Semua Rangkaian</p>\r\n", "rightColText": "<p><b>Tanpa Had </b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Perantauan Antarabangsa</p>\r\n", "rightColText": "<p><b>PERCUMA 15GB</b><br />\r\n</p>\r\n<p><b><a href=\"#freeroaming\"><span class=\"body-text-2\">Info Lanjut</span></a></b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan Masuk Di Perantauan</p>\r\n", "rightColText": "<p><b>Percuma</b></p>\r\n", "useLeftColumnOnly": "N" } ], "hasPage": true }, { "planContainer": 2, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/u-postpaid-68", "anchorName": "postpaid-68", "ctaType": "left", "planStickerText": "BAHARU", "planStickerStyle": "variant-2", "planCardColor": "red", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-68.svg", "currentPrice": "68", "currentPriceSuffix": "/bulan", "additionalDescription": "<p><b><u>U SaveMore™</u></b></p>\r\n<p>Miliki telefon PERCUMA dengan Penjimatan Tiada Tandingan.</p>\r\n", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/462", "leftCtaText": "Tukar ke U", "leftCtaPath": "https://shop.u.com.my/um/postpaid", "topCtaText": "Naik Taraf Sekarang", "topCtaPath": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "planID": "u-postpaid-68", "planShortName": "U Postpaid 68", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p>Data Pantas </p>\r\n<p><span class=\"body-text-2\">4G &amp; 5G Internet</span></p>\r\n", "rightColText": "<p><b>100GB</b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan ke Semua Rangkaian</p>\r\n", "rightColText": "<p><b>Tanpa Had </b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Perantauan Antarabangsa</p>\r\n", "rightColText": "<p><b>PERCUMA 15GB</b><br />\r\n</p>\r\n<p><b><a href=\"#freeroaming\"><span class=\"body-text-2\">Info Lanjut</span></a></b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan Masuk Di Perantauan</p>\r\n", "rightColText": "<p><b>Percuma</b></p>\r\n", "useLeftColumnOnly": "N" } ], "hasPage": true }, { "planContainer": 3, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/u-postpaid-38", "anchorName": "postpaid-38", "ctaType": "right-left-top", "planStickerStyle": "variant-2", "planCardColor": "blue", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-38.svg", "currentPrice": "38", "currentPriceSuffix": "/bulan", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/463", "leftCtaText": "Tukar ke U", "leftCtaPath": "https://shop.u.com.my/um/postpaid", "topCtaText": "Naik Taraf Sekarang", "topCtaPath": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "planID": "u-postpaid-38", "planShortName": "U Postpaid 38", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p>Data Pantas</p>\r\n<p><span class=\"body-text-2\">4G &amp; 5G Internet</span></p>\r\n", "rightColText": "<p><b>30GB</b></p>\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "<p>Panggilan ke Semua Rangkaian</p>\r\n", "rightColText": "<p><b>Tanpa Had</b></p>\r\n", "useLeftColumnOnly": "N" } ], "hasPage": true } ] }

*Penafian:

  1. Data percuma untuk Video-Onz™ dan data tanpa had percuma untuk Music-Onz™ dan App-Onz™ adalah tawaran masa terhad.
  2. Nikmati Roam-Onz Global™ percuma untuk 24 bulan bila anda daftar untuk Unlimited HERO P139. Tawaran masa terhad.

    Tertakluk pada terma dan syarat.

Soalan Lazim

Dapatkan jawapan anda di sini.

{ "dropdownFaqProperties": [ { "title": "Soalan Lazim", "value": "faqs", "url": "/content/u-mobile/bm/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html" }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html" }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html" }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html" }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html" }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html" }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html" }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html" }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html" }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html" } ] }, { "title": "Carian Stor", "value": "store-finder", "url": "/content/u-mobile/bm/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Ujian Kelajuan", "value": "speedtest", "url": "/content/u-mobile/bm/personal/support/speedtest.html", "isGroupLabel": true, "childList": [] }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/content/u-mobile/bm/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [] }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/content/u-mobile/bm/personal/support/contact-us.html", "isGroupLabel": true, "childList": [] }, { "title": "Aplikasi MyUMobile", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/content/u-mobile/bm/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Naik Taraf Prabayar ke Pascabayar", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/bm/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Rebat Sepanjang Hayat untuk Komuniti Berkeupayaan Istimewa", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/bm/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/bm/personal/support/self-help/esim.html" }, { "title": "Kaedah Pembayaran Bil", "value": "bill-payment-methods", "url": "/content/u-mobile/bm/personal/support/self-help/bill-payment-methods.html" }, { "title": "Pendaftaran Sendiri Prabayar WeChat", "value": "wechat-prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/self-help/wechat-prepaid-self-registration.html" }, { "title": "Pengaktifan Talian Stor Online", "value": "online-store-line-activation", "url": "/content/u-mobile/bm/personal/support/self-help/online-store-line-activation.html" }, { "title": "Panduan Pendaftaran Prabayar", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Fahami Bil Anda", "value": "understand-your-bill", "url": "/content/u-mobile/bm/personal/support/self-help/understand-your-bill.html" }, { "title": "Naik Taraf Pelan Anda", "value": "upsize-your-plan", "url": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html" }, { "title": "Beli Pelan Prabayar Dalam Talian", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Pendaftaran Sendiri Prabayar", "value": "prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-self-registration.html" }, { "title": "Beli Pelan Prabayar Dalam Talian v2", "value": "purchase-prepaid-plans-online1", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online1.html" } ] }, { "title": "Notis Penting", "value": "important-notices", "url": "/content/u-mobile/bm/personal/support/important-notices.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "breadCrumbs": [] }
faq personal postpaid

Dapatkan Lebih Banyak Bantuan Dengan U Mobile

​Hubungi kami melalui saluran berikut untuk bantuan lanjut.

my-u-mobile-app

MyUMobile App

Hubungi kami melalui MyUMobile App.

facebook

Facebook

Hantarkan mesej anda melalui Messenger.

twitter

Twitter

Tweet pertanyaan dan kami akan hubungi anda secepat mungkin.

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