{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":26},"instant":{"seconds":1714060800,"nanos":0},"nowDate":"Apr 26, 2024, 12:00:00 AM","nowTime":"2024-04-26","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套,谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":26},"instant":{"seconds":1714060800,"nanos":0},"nowDate":"Apr 26, 2024, 12:00:00 AM","nowTime":"2024-04-26","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }

如何启用您的电话线

当您收到网店寄出的包裹后, 请根据以下选择启用您的U Mobile电话线。

automatic

自动启用 

您的U Mobile电话线将在您收到网店包裹后的48小时内自动启动。

automatic

手动启用

通过网店手动启用U Mobile电话线。

您的后付账单或预付帐户将从您成功启用电话线后开始收费或开始计算活跃期,因此我们建议您在收到包裹后才启用您的电话线。 

U Mobile为您做得更多

以下这些指南可确保您的“U"之旅通行无阻。

{ "componentId": "xevI0E8" }
启用我的SIM卡
查看我的电话号码
开通电子账单更便捷
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{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/01-login.svg","stepTitle":"登录","stepDesc":"使用您之前所设置的登录信息\u003cb\u003e登录\u003c/b\u003e网店。","step":1},{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/02-check-your-history.svg","stepTitle":"查看您的历史","stepDesc":"从下拉式目录中选择 “\u003cb\u003eOrder History\u003c/b\u003e”。","step":2},{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/03-see-more-info.svg","stepTitle":"查看详情","stepDesc":"点击 “\u003cb\u003eMore Info\u003c/b\u003e”。","step":3},{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/04-find-your-number.svg","stepTitle":"查看您的电话号码","stepDesc":"您的电话号码将出现在 “\u003cb\u003eDescription of Order\u003c/b\u003e” 中。","step":4}] }
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{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/01-login.svg","stepTitle":"登录","stepDesc":"一旦您的电话线被激活后,您可以登录 \u003ca href\u003d\"/content/u-mobile/ch/personal/support/myumobile-app.html\"\u003eMyUMobile\u0026nbsp;App\u003c/a\u003e。","step":1},{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/02-set-your-preferences.svg","stepTitle":" 设置您的喜好","stepDesc":"前往 “\u003cb\u003eManage Bill\u003c/b\u003e” \u0026gt; “\u003cb\u003eBilling Preferences\u003c/b\u003e”。","step":2},{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/03-choose-e-billing.svg","stepTitle":"选择电子账单","stepDesc":"选择 \u003cb\u003e“e-billing”\u003c/b\u003e 为您的接收账单方式。","step":3}] }
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{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/01-login.svg","stepTitle":"登录","stepDesc":"一旦您的电话线被激活后,您可以登录 \u003ca href\u003d\"http://u.my/app\"\u003eMyUMobile\u0026nbsp;App\u003c/a\u003e。","step":1},{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/02-set-your-preferences.svg","stepTitle":" 设置您的喜好","stepDesc":"前往 “\u003cb\u003eManage Bill\u003c/b\u003e” \u0026gt; “\u003cb\u003eBilling Preferences\u003c/b\u003e”。","step":2},{"stepImg":"/content/dam/u-mobile/personal/support/online-store-line-activation/03-choose-e-billing.svg","stepTitle":"选择电子账单","stepDesc":"选择 \u003cb\u003e“e-billing”\u003c/b\u003e 为您的接收账单方式。","step":3}] }
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  • 您只能在U Mobile电话号码启用后选择U Mobile后付电子账单。
  • 您也可以通过MyUMobile App开通您的电子账单。

常见问题

在这里得到您想要的解答。

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服务 | U Mobile", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/ch/personal/support/self-help/maybank-mgate-guideline.html" } ] }, { "title": "重要通告", "value": "important-notices", "url": "/content/u-mobile/ch/personal/support/important-notices.html", "isGroupLabel": true, "childList": [] }, { "title": "细则与条例", "value": "terms-conditions", "url": "/content/u-mobile/ch/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [ { "title": "隐私政策", "value": "privacy-notice", "url": "/content/u-mobile/ch/personal/support/terms-conditions/privacy-notice.html" } ] }, { "title": "网络专区", "value": "network", "url": "/content/u-mobile/ch/personal/support/network.html", "isGroupLabel": true, "childList": [ { "title": "网络覆盖", "value": "coverage-map", "url": "/content/u-mobile/ch/personal/support/network/coverage-map.html" }, { "title": "Jendela", "value": "jendela", "url": "/content/u-mobile/ch/personal/support/network/jendela.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/ch/personal/support/network/volte-vowifi.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/self-help/online-store-line-activation.html", "breadCrumbs": [] }
faq personal postpaid

让 U Mobile帮助您

您也可以通过以下管道与我们联系以获得帮助:

 

my-u-mobile-app

MyUMobile App

通过 MyUMobile App联系我们。

facebook

Facebook

通过FB Messenger留下您的信息。

Instagram

Instagram

有疑问吗?请随时DM我们!

my-u-mobile-app

MyUMobile App

通过 MyUMobile App联系我们。

facebook

Facebook

通过FB Messenger留下您的信息。

Instagram

Instagram

有疑问吗?请随时DM我们!

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