How to Activate Your Line

Once you have received your Online Store package, activate your U Mobile line with either one of the 2 methods below.

Support Automatic Activation Line Icon U Mobile

Automatic Activation​

Your U Mobile line will immediately be automatically activated after you have successfully received your Online Store package.

OR
Support Manual Activation Line Icon U Mobile

Manual Activation ​

Activate your U Mobile line manually via our Online Store*.

Your billing starts the moment you activate the line, so we advise you to only activate it once you have successfully received your package.

Elevate your Experience

Make sure your U Mobile journey goes smoothly with these guides.

Activate My SIM Card
Find My Phone Number
Switch to e-Billing

More Ways to Reach Out

Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Facebook

Facebook

Drop us your message on Messenger.

 

Instagram

Instagram

Have questions? Feel free to DM us!

 

Frequently Asked Questions

I purchased RM30 worth of top-up credit along with a plan from the U Mobile Online Store. How do I top-up using the credit that I purchased?
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