How to Activate Your Line

Once you have received your Online Store package, activate your U Mobile line with either one of the 2 methods below.

Support Automatic Activation Line Icon U Mobile

Automatic Activation​

Your U Mobile line will immediately be automatically activated after you have successfully received your Online Store package.

OR
Support Manual Activation Line Icon U Mobile

Manual Activation ​

Activate your U Mobile line manually via our Online Store*.

Your billing starts the moment you activate the line, so we advise you to only activate it once you have successfully received your package.

Elevate your Experience

Make sure your U Mobile journey goes smoothly with these guides.

Activate My SIM Card
Find My Phone Number
Switch to e-Billing

More Ways to Reach Out

Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Download App
Download App
Facebook

Facebook

Drop us your message on Messenger.

 

Chat Now
Instagram

Instagram

Have questions? Feel free to DM us!

 

DM Now

Frequently Asked Questions

I purchased RM30 worth of top-up credit along with a plan from the U Mobile Online Store. How do I top-up using the credit that I purchased?
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