{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":4},"instant":{"seconds":1709481600,"nanos":0},"nowDate":"Mar 4, 2024, 12:00:00 AM","nowTime":"2024-03-04","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":4},"instant":{"seconds":1709481600,"nanos":0},"nowDate":"Mar 4, 2024, 12:00:00 AM","nowTime":"2024-03-04","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }

Cara Membaca Penyata Bil Pascabayar/Prabayar Baru

Kami sedang menaik taraf sistem kami agar U dapat menikmati perkhidmatan terbaik. Kami juga sedang berusaha menaik taraf semua pelanggan ke sistem baru ini. Berikut adalah contoh penyata bil Pascabayar atau Prabayar baru anda setelah dinaik taraf. Sila maklum bahawa tiada kesan atau perubahan ke atas perkhidmatan yang anda nikmati pada masa ini.

{ "componentId": "jxihJis" }
Pascabayar
Prabayar

Soalan Lazim

Dapatkan jawapan anda di sini.

{ "dropdownFaqProperties": [ { "title": "Soalan Lazim", "value": "faqs", "url": "/content/u-mobile/bm/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html" }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html" }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html" }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html" }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html" }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html" }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html" }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html" }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html" }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html" } ] }, { "title": "Carian Stor", "value": "store-finder", "url": "/content/u-mobile/bm/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Ujian Kelajuan", "value": "speedtest", "url": "/content/u-mobile/bm/personal/support/speedtest.html", "isGroupLabel": true, "childList": [] }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/content/u-mobile/bm/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [] }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/content/u-mobile/bm/personal/support/contact-us.html", "isGroupLabel": true, "childList": [] }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/content/u-mobile/bm/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Naik Taraf Prabayar ke Pascabayar", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/bm/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Rebat Sepanjang Hayat untuk Komuniti Berkeupayaan Istimewa", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/bm/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/bm/personal/support/self-help/esim.html" }, { "title": "Kaedah Pembayaran Bil", "value": "bill-payment-methods", "url": "/content/u-mobile/bm/personal/support/self-help/bill-payment-methods.html" }, { "title": "Pengaktifan Talian Stor Online", "value": "online-store-line-activation", "url": "/content/u-mobile/bm/personal/support/self-help/online-store-line-activation.html" }, { "title": "Panduan Pendaftaran Prabayar", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Fahami Bil Anda", "value": "understand-your-bill", "url": "/content/u-mobile/bm/personal/support/self-help/understand-your-bill.html" }, { "title": "Naik Taraf Pelan Anda", "value": "upsize-your-plan", "url": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html" }, { "title": "Beli Pelan Prabayar Dalam Talian", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Pendaftaran Sendiri Prabayar", "value": "prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-self-registration.html" }, { "title": "Beli Pelan Prabayar Dalam Talian v2", "value": "purchase-prepaid-plans-online1", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online1.html" }, { "title": "Pembayaran U Mobile via FPX - U Mobile | Kendiri", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/bm/personal/support/self-help/maybank-mgate-guideline.html" } ] }, { "title": "Notis Penting", "value": "important-notices", "url": "/content/u-mobile/bm/personal/support/important-notices.html", "isGroupLabel": true, "childList": [] }, { "title": "Kesedaran Sindiket Penipuan", "value": "scam-awareness", "url": "/content/u-mobile/bm/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] }, { "title": "Rangkaian", "value": "network", "url": "/content/u-mobile/bm/personal/support/network.html", "isGroupLabel": true, "childList": [ { "title": "Peta Liputan", "value": "coverage-map", "url": "/content/u-mobile/bm/personal/support/network/coverage-map.html" }, { "title": "Jendela", "value": "jendela", "url": "/content/u-mobile/bm/personal/support/network/jendela.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/bm/personal/support/network/volte-vowifi.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/self-help/understand-your-bill.html", "breadCrumbs": [] }
faq personal postpaid

Dapatkan Lebih Banyak Bantuan Dengan U Mobile

​Hubungi kami melalui saluran berikut untuk bantuan lanjut.

 

my-u-mobile-app

MyUMobile App

Hubungi kami melalui MyUMobile App.

facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

my-u-mobile-app

MyUMobile App

Hubungi kami melalui MyUMobile App.

facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

{ "siteTheme": "theme-personal" }
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