Our New U Postpaid™ Plans are finally here. Enjoy interest-Free instalment with U PayLater™ & unbeatable device savings with U SaveMore™. Check it out now!
We are in the midst of upgrading our systems to serve U better and we are progressively upgrading customers to the new system. Here are some samples of what your new Postpaid or Prepaid bill statement may look like post-upgrade. Please note that there will be no impact or changes to the services that you are currently enjoying.
For customers who have yet to be upgraded to the new system, here are some samples of what your Postpaid bill statement may look like. The current Postpaid bill statement still applies for new, existing or customers who have recently changed their rate plan.
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It covers your monthly access fee and usage charges such as voice, roaming, value-added services, etc. You have to pay before the due date to avoid service interruption.
This is the unpaid amount from your previous month’s bill(s). You must pay exact amount as shown in bill statement immediately to avoid service interruption.
'Access Fee' is a monthly subscription fee paid for usage incurred from the previous month and is a recurring charge. An 'Advanced Access Fee' is a one-time fee that is charged in your first monthly bill and will be offset in your last monthly bill payment, should you decide to terminate your mobile service.
Access Fee is a monthly subscription fee paid for usage incurred from the previous month, and is a recurring charge. An Advanced Access Fee is a one-time fee that is charged in your first monthly bill and will be offset in your last monthly bill payment, should you decide to terminate your mobile service.
Stamp duty is a tax that is chargeable on legal documents.
Sales and Service Tax is a tax charged on taxable services provided to any taxable person in Malaysia, in the course and furtherance of business.
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