
Postpaid Plans
Enjoy up to 1,000GB 5G data with our new U Postpaid plans. Check it out now!
We are in the midst of upgrading our systems to serve U better and we are progressively upgrading customers to the new system. Here are some samples of what your new Postpaid or Prepaid bill statement may look like post-upgrade. Please note that there will be no impact or changes to the services that you are currently enjoying.
Get your questions answered here.
It covers your monthly access fee and usage charges such as voice, roaming, value-added services, etc. You have to pay before the due date to avoid service interruption.
This is the unpaid amount from your previous month’s bill(s). You must pay exact amount as shown in bill statement immediately to avoid service interruption.
'Access Fee' is a monthly subscription fee paid for usage incurred from the previous month and is a recurring charge. An 'Advanced Access Fee' is a one-time fee that is charged in your first monthly bill and will be offset in your last monthly bill payment, should you decide to terminate your mobile service.
Access Fee is a monthly subscription fee paid for usage incurred from the previous month, and is a recurring charge. An Advanced Access Fee is a one-time fee that is charged in your first monthly bill and will be offset in your last monthly bill payment, should you decide to terminate your mobile service.
Stamp duty is a tax that is chargeable on legal documents.
Sales and Service Tax is a tax charged on taxable services provided to any taxable person in Malaysia, in the course and furtherance of business.
Alternatively, get in touch with us from any of the following channels:
MyUMobile App
Reach out to us through the MyUMobile App.
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