了解 U Mobile 账单 | 支援

{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":5},"instant":{"seconds":1751644800,"nanos":0},"nowDate":"Jul 5, 2025, 12:00:00 AM","nowTime":"2025-07-05","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":5},"instant":{"seconds":1751644800,"nanos":0},"nowDate":"Jul 5, 2025, 12:00:00 AM","nowTime":"2025-07-05","validTime":0}] }

{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }

我的户口

手机配套

手机

宽频

数码生活

优惠

服务中心

Next Gen 5G

{ "layout": "fixed-width-carousel", "autoRotationDuration": 0, "useNumberPagination": false }

了解全新的后付与预付账单明细

通过以下样本了解全新改进的账单查阅体验。请注意，这些优化不会影响您享有的卓越服务。

{ "componentId": "J7IYZvc" }

后付配套

预付配套

{ "layout": "sequence-line-carousel", "autoRotationDuration": 0, "useNumberPagination": false }

只需 4 个简单步骤即可请求实体账单

第一步

登录您的 MyUMobile App 并前往主页右上角的“我的个人资料”更新您的帐单地址。

第二步

前往 “设置”，然后选择 “请求实体账单” 。

第三步

选择您的账单选项，然后选择“确认”继续。

第四步

您已成功开请求实体账单

您将被收取每月服务费。其中每条电话线的总汇账单为 RM5，详细列表账单为 RM10。

只需 5 个简单步骤即可申请电子发票

请按照以下步骤申请电子发票用于报税。（仅适用于后付和宽频用户）

步骤 1

点击此处电子发票申请页面。

步骤 2

输入您的电子邮件地址并申请 TAC。

步骤 3

填写您的账单号码。

步骤 4

提供您的个人信息，包括身份证号码、姓名和税号。

步骤 5

点击“Request E-Invoice”提交您的申请。

重要提示：

经由 LHDN 验证后，您的电子发票将通过 notice@mail.einv.my 发送。如果没有收到，请检查您的垃圾邮件文件夹。
您只能申请当月账单日期之后的账单。
无法申请上个月的账单。

常见问题

{ "componentId": "yh0wrVg" }

了解您的账单（2024 新账单）

申请电子发票

{ "dropdownFaqProperties": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/ch/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "常见问题", "value": "faqs", "url": "/content/u-mobile/ch/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "无线宽频", "value": "wireless-broadband", "url": "/content/u-mobile/ch/personal/support/faqs/wireless-broadband.html" }, { "title": "网店", "value": "online-store", "url": "/content/u-mobile/ch/personal/support/faqs/online-store.html" }, { "title": "手机", "value": "devices", "url": "/content/u-mobile/ch/personal/support/faqs/devices.html" }, { "title": "手机配套", "value": "mobile-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "宽频", "value": "broadband", "url": "/content/u-mobile/ch/personal/support/faqs/broadband.html" }, { "title": "电子服务", "value": "digital-services", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services.html" }, { "title": "活动", "value": "happenings", "url": "/content/u-mobile/ch/personal/support/faqs/happenings.html" }, { "title": "增值服务 ", "value": "value-added-services", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services.html" }, { "title": "普通疑问", "value": "general-enquiries", "url": "/content/u-mobile/ch/personal/support/faqs/general-enquiries.html" }, { "title": "服务税", "value": "service-tax", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax.html" }, { "title": "其他", "value": "others", "url": "/content/u-mobile/ch/personal/support/faqs/others.html" } ] }, { "title": "查找商店", "value": "store-finder", "url": "/content/u-mobile/ch/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "联系我们", "value": "contact-us", "url": "/content/u-mobile/ch/personal/support/contact-us.html", "isGroupLabel": true, "childList": [ { "title": "项目赞助", "value": "sponsorship-request", "url": "/content/u-mobile/ch/personal/support/contact-us/sponsorship-request.html" } ] }, { "title": "自助", "value": "self-help", "url": "/content/u-mobile/ch/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "特殊群体终生回扣", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/ch/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/ch/personal/support/self-help/esim.html" }, { "title": "了解您的后付账单", "value": "understand-your-bill", "url": "/content/u-mobile/ch/personal/support/self-help/understand-your-bill.html" }, { "title": "账单支付方法", "value": "bill-payment-methods", "url": "/content/u-mobile/ch/personal/support/self-help/bill-payment-methods.html" }, { "title": "升级您的后付配套 ", "value": "upsize-your-plan", "url": "/content/u-mobile/ch/personal/support/self-help/upsize-your-plan.html" }, { "title": "网店电话线启用", "value": "online-store-line-activation", "url": "/content/u-mobile/ch/personal/support/self-help/online-store-line-activation.html" }, { "title": "预付注册指南", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/ch/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "线上渠道签购预付配套", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/ch/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "预付自助注册", "value": "prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/self-help/prepaid-self-registration.html" }, { "title": "通过线上渠道购买预付配套", "value": "purchase-prepaid-plans-online1", "url": "/content/u-mobile/ch/personal/support/self-help/purchase-prepaid-plans-online1.html" }, { "title": "通过FPX支付您的U Mobile - 服务 | U Mobile", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/ch/personal/support/self-help/maybank-mgate-guideline.html" }, { "title": "0% 先买后付配套", "value": "easy-payment-plan", "url": "/content/u-mobile/ch/personal/support/self-help/easy-payment-plan.html" }, { "title": "管理您的手机线路", "value": "manage-your-lines", "url": "/content/u-mobile/ch/personal/support/self-help/manage-your-lines.html" }, { "title": "升级您的后付配套 ", "value": "upgrade-your-plan", "url": "/content/u-mobile/ch/personal/support/self-help/upgrade-your-plan.html" } ] }, { "title": "细则与条例", "value": "terms-conditions", "url": "/content/u-mobile/ch/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [ { "title": "隐私政策", "value": "privacy-notice", "url": "/content/u-mobile/ch/personal/support/terms-conditions/privacy-notice.html" } ] }, { "title": "自助操作", "value": "self-serve", "url": "/content/u-mobile/ch/personal/support/self-serve.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/ch/personal/support/self-serve/myumobile-app.html" }, { "title": "CreditSOS", "value": "credit-sos", "url": "/content/u-mobile/ch/personal/support/self-serve/credit-sos.html" }, { "title": "CreditShare", "value": "credit-share", "url": "/content/u-mobile/ch/personal/support/self-serve/credit-share.html" }, { "title": "加额", "value": "top-up", "url": "/content/u-mobile/ch/personal/support/self-serve/top-up.html" } ] }, { "title": "网络覆盖", "value": "coverage-map", "url": "/content/u-mobile/ch/personal/support/coverage-map.html", "isGroupLabel": true, "childList": [ { "title": "网络讯息", "value": "network-status", "url": "/content/u-mobile/ch/personal/support/coverage-map/network-status.html" } ] }, { "title": "防诈骗意识", "value": "scam-awareness", "url": "/content/u-mobile/ch/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/self-help/understand-your-bill.html", "breadCrumbs": [] }

更多常见问题

{ "layout": "sequence-line-carousel", "autoRotationDuration": 0, "useNumberPagination": false }

注：关于预付配套，系统仅支持查询最近六个月的账单记录。为确保您能随时查看所需信息，建议根据需要定期下载账单。

手机配套

手机

宽频

数码生活

优惠

服务中心

Next Gen 5G

了解您的账单

了解全新的后付与预付账单明细

只需 4 个简单步骤即可请求实体账单

只需 5 个简单步骤即可申请电子发票

更多联系方式

MyUMobile App

Facebook

Instagram

常见问题

更多联系方式

MyUMobile App

Facebook

Instagram

关于我们

服务中心

条例与通知

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}

了解您的账单

了解全新的后付与预付账单明细​

只需 4 个简单步骤即可请求实体账单​

只需 5 个简单步骤即可申请电子发票​

更多联系方式

MyUMobile App

Facebook

Instagram

常见问题

更多联系方式

MyUMobile App

Facebook

Instagram

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}

了解全新的后付与预付账单明细

只需 4 个简单步骤即可请求实体账单

只需 5 个简单步骤即可申请电子发票