{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":13},"instant":{"seconds":1734019200,"nanos":0},"nowDate":"Dec 13, 2024, 12:00:00 AM","nowTime":"2024-12-13","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套,谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":13},"instant":{"seconds":1734019200,"nanos":0},"nowDate":"Dec 13, 2024, 12:00:00 AM","nowTime":"2024-12-13","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }

搜索

{ "listing": [ { "title": "呼叫转移", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Call Waiting & Hold ", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "主叫号码显示 (CLIP\\ 来电显示)", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "未接来电通知 (MCN) ", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "彩信", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/mms.html" }, { "title": "多方会议通话", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "安卓手机 UPackage", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/upackage-for-android.html" }, { "title": "视频通话", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/video-call.html" }, { "title": "视频留言", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/video-mail.html" }, { "title": "视频留言服务", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/myumobile-app.html" }, { "title": " 内容提供商访问权", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/content-provider-access.html" }, { "title": "Ringback Tone", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/ringback-tone.html" }, { "title": "Caller Line Identification Restriction (CLIR)", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/caller-line-identification-restriction-masking-service.html" } ], "pageLevelSelection": "level-1", "siblingList": [ { "title": "无线宽频", "url": "/content/u-mobile/ch/personal/support/faqs/wireless-broadband.html" }, { "title": "网店", "url": "/content/u-mobile/ch/personal/support/faqs/online-store.html" }, { "title": "手机", "url": "/content/u-mobile/ch/personal/support/faqs/devices.html" }, { "title": "手机配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "宽频", "url": "/content/u-mobile/ch/personal/support/faqs/broadband.html" }, { "title": "电子服务", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services.html" }, { "title": "活动", "url": "/content/u-mobile/ch/personal/support/faqs/happenings.html" }, { "title": "增值服务 ", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services.html" }, { "title": "普通疑问", "url": "/content/u-mobile/ch/personal/support/faqs/general-enquiries.html" }, { "title": "服务税", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax.html" }, { "title": "其他", "url": "/content/u-mobile/ch/personal/support/faqs/others.html" } ], "siblingDropdownDefault": "/content/u-mobile/ch/personal/support/faqs/value-added-services.html", "breadCrumbList": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" } ] }
请从以下服务选项中选择:

通过 U Mobile 获取更多帮助 

通过以下管道与我们联系以获得帮助。​

MyUmobile App

MyUMobile App

通过 MyUMobile App联系我们。

Facebook

Facebook

通过FB Messenger留下您的信息。

Instagram

Instagram

有疑问吗?请随时私信我们!

{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容,从而为您带来我们网站上的最佳体验。单击“接受”,即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。