{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":20},"instant":{"seconds":1713542400,"nanos":0},"nowDate":"Apr 20, 2024, 12:00:00 AM","nowTime":"2024-04-20","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":20},"instant":{"seconds":1713542400,"nanos":0},"nowDate":"Apr 20, 2024, 12:00:00 AM","nowTime":"2024-04-20","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }
U Mobile
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
5G Now
Contact Us

Suggested Search

Popular Search

Popular on U Mobile

Galaxy S24 Ultra 5G
Galaxy S24 Ultra 5G

Enjoy 5G high speed data on your Samsung S24 Ultra via our U Postpaid Plans. With U PayLater, you'll also enjoy 0% instalment for more savings! Get yours now!
Unbeatable 5G Sale
Unbeatable 5G Sale

Shop our Unbeatable 5G Sale and bring home a new RM0 Device with FREE Internet Roaming. Explore Unbeatable connectivity today!
U Home 5G x sooka VIP
U Home 5G x sooka VIP

Get fibre-like speeds and exclusive live sports with our U Home 5G x sooka VIP Bundle. Enjoy home entertainment with your loved ones - just click here!
iPhone 15 Pro
iPhone 15 Pro

Unbeatable savings & flexibility with your iPhone 15 Pro via Unbeatable 5G U Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!

Postpaid Plans
Postpaid Plans

Enjoy up to 1,000GB 5G data with our new U Postpaid plans. Check it out now!
Monthly Plans​
Monthly Plans​

No.1 Best Value Unlimited Plans with free ultra-fast uncapped 4G/5G speed.
Devices
Devices

Own the latest 5G Devices with U PayLater or U SaveMore.
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
5G Now

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox.suggestions" }

Suggested Searches
{ "listing": [ { "title": "Call Forwarding", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Call Waiting and Hold", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "Calling Line Identify Presentation (CLIP / Caller ID)", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Missed Call Notification (MCN)", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "MMS", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/mms.html" }, { "title": "Multi Conference Call", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "UPackage for Android", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/upackage-for-android.html" }, { "title": "Video Call", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/video-call.html" }, { "title": "Video Mail", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/video-mail.html" }, { "title": "Voicemail Service", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/voicemail-service.html" }, { "title": "Calling Line Identification Restriction (CLIR)", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Ringback Tone", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/ringback-tone.html" }, { "title": "Caller Line Identification Restriction (CLIR)", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services/caller-line-identification-restriction-masking-service.html" } ], "pageLevelSelection": "level-1", "siblingList": [ { "title": "Online Store", "url": "/content/u-mobile/en/personal/support/faqs/online-store.html" }, { "title": "Devices", "url": "/content/u-mobile/en/personal/support/faqs/devices.html" }, { "title": "Mobile Plans", "url": "/content/u-mobile/en/personal/support/faqs/mobile-plans.html" }, { "title": "Broadband", "url": "/content/u-mobile/en/personal/support/faqs/broadband.html" }, { "title": "Digital Services", "url": "/content/u-mobile/en/personal/support/faqs/digital-services.html" }, { "title": "Happenings", "url": "/content/u-mobile/en/personal/support/faqs/happenings.html" }, { "title": "Value Added Services ", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services.html" }, { "title": "General Enquiries", "url": "/content/u-mobile/en/personal/support/faqs/general-enquiries.html" }, { "title": "Service Tax", "url": "/content/u-mobile/en/personal/support/faqs/service-tax.html" }, { "title": "Others ", "url": "/content/u-mobile/en/personal/support/faqs/others.html" } ], "siblingDropdownDefault": "/content/u-mobile/en/personal/support/faqs/value-added-services.html", "breadCrumbList": [ { "title": "FAQs", "url": "/content/u-mobile/en/personal/support/faqs.html" } ] }
Please choose from the service options below:

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

my-u-mobile-app

MyUMobile App

Reach out to us through the MyUMobile App.

Download App
facebook

Facebook

Drop us your message on Messenger.

Chat Now
Instagram

Instagram

Have questions? Feel free to DM us!

DM Now
my-u-mobile-app

MyUMobile App

Reach out to us through the MyUMobile App.

Download App
facebook

Facebook

Drop us your message on Messenger.

Chat Now
Instagram

Instagram

Have questions? Feel free to DM us!

DM Now
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.
Proceed