{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":29},"instant":{"seconds":1711641600,"nanos":0},"nowDate":"Mar 29, 2024, 12:00:00 AM","nowTime":"2024-03-29","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":29},"instant":{"seconds":1711641600,"nanos":0},"nowDate":"Mar 29, 2024, 12:00:00 AM","nowTime":"2024-03-29","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox.suggestions" }

Suggested Searches

{ "listing": [ { "title": "Prepaid Data Verification Exercise", "url": "/content/u-mobile/en/personal/support/faqs/general-enquiries/prepaid-data-verification-exercise.html" }, { "title": "Complaint Handling Process", "url": "/content/u-mobile/en/personal/support/faqs/general-enquiries/complaint-handling-process.html" } ], "pageLevelSelection": "level-1", "siblingList": [ { "title": "Online Store", "url": "/content/u-mobile/en/personal/support/faqs/online-store.html" }, { "title": "Devices", "url": "/content/u-mobile/en/personal/support/faqs/devices.html" }, { "title": "Mobile Plans", "url": "/content/u-mobile/en/personal/support/faqs/mobile-plans.html" }, { "title": "Broadband", "url": "/content/u-mobile/en/personal/support/faqs/broadband.html" }, { "title": "Digital Services", "url": "/content/u-mobile/en/personal/support/faqs/digital-services.html" }, { "title": "Happenings", "url": "/content/u-mobile/en/personal/support/faqs/happenings.html" }, { "title": "Value Added Services ", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services.html" }, { "title": "General Enquiries", "url": "/content/u-mobile/en/personal/support/faqs/general-enquiries.html" }, { "title": "Service Tax", "url": "/content/u-mobile/en/personal/support/faqs/service-tax.html" }, { "title": "Others ", "url": "/content/u-mobile/en/personal/support/faqs/others.html" } ], "siblingDropdownDefault": "/content/u-mobile/en/personal/support/faqs/general-enquiries.html", "breadCrumbList": [ { "title": "FAQs", "url": "/content/u-mobile/en/personal/support/faqs.html" } ] }
Please choose from the service options below:

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

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MyUMobile App

Reach out to us through the MyUMobile App.

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