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Call Forwarding Service is a supplementary service to divert your calls to another mobile, fixed line or your voicemail when you are unable to answer your calls. With this service, you won’t miss any important calls again.
You will be charged Pay-As-You-Use call rates as per your rate plan.
Call Forwarding Service is charged separately and not included in any bundled free minutes of your rate plan.
No, call forwarding to international numbers is not allowed. You can only forward calls to a Malaysian number (mobile/fixed line).
Customer has an option to forward his/her call provided that the foreign network operator supports this service. However, this service has to be activated before he/she leaves Malaysia. The charges will be as per roaming call Pay-As-You-Use rates while roaming.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!