{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":4,"day":26},"instant":{"seconds":1745596800,"nanos":0},"nowDate":"Apr 26, 2025, 12:00:00 AM","nowTime":"2025-04-26","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":4,"day":26},"instant":{"seconds":1745596800,"nanos":0},"nowDate":"Apr 26, 2025, 12:00:00 AM","nowTime":"2025-04-26","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Next Gen 5G
Akaun Saya

Popular di U Mobile

Tiada Bayaran Selama 6 Bulan
Tiada Bayaran Selama 6 Bulan

Miliki iPhone 16e, 15 Pro, 15 atau 13 & bayar RM0 untuk 6 bulan pertama. Dapatkan perayauan global percuma & 1,000GB data 5G berkelajuan tinggi pada peranti baru anda, hanya dengan U Mobile.
Fon Unbeatable 5G
Fon Unbeatable 5G

Layari pilihan fon 5G terunggul PERCUMA kami dengan 1,000GB data 5G berkelajuan tinggi untuk semua aktiviti mudah alih anda.

Siri iPhone 16
Siri iPhone 16

Raya ini, cipta kenangan meriah menggunakan iPhone 16 Series! Ambil foto raya dan hubungi keluarga melalui peranti baru anda dengan U Postpaid & U Family!
Google Pixel 9a
Google Pixel 9a

Pintar, bergaya dan dikuasakan AI. Google Pixel 9a dengan Gemini membolehkan anda buat lebih dan jimat lebih—milikinya sekarang pada harga yang tiada tandingan.
Wayarles
Wayarles

Alami kelajuan ala fibre dengan U Home 5G! Jalur lebar wayarles untuk pelan internet tanpa had ini disertai router WiFi 6 percuma atau TV Samsung. Jom dapatkan!
Pelan Pascabayar
Pelan Pascabayar

Langgan Pelan Data Pascabayar U Mobile - U Postpaid 38, 68 & 98. Nikmati Ultra Hotspot untuk rangkaian 5G & 4G serta Panggilan Tempatan Tanpa Had dari RM38/bln
Pelan Data
Pelan Data

Nikmati Data Prabayar Tanpa Had dari hanya RM25/bln. Strim, bermain permainan dan bersosial dengan kelajuan ultrapantas U Prepaid, pelan 5G terbaik Malaysia.
Telefon 5G Terkini
Telefon 5G Terkini

Alami penjimatan & fleksibiliti dengan U PayLater apabila anda membeli telefon 5G terkini bersama pelan Pascabayar U Mobile. Ketahui lebih lanjut sekarang.

Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Next Gen 5G

Soalan Lazim 

{ "searchResultPagePath": "#", "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html", "isGroupLabel": true, "childList": [ { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/general-enquiries.html" }, { "title": "Pengaktifan Talian", "value": "line-activation", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/line-activation.html" }, { "title": "Pembelian Pelan dan Peranti", "value": "purchase-of-plan-and-device", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/purchase-of-plan-and-device.html" }, { "title": "Pemulangan dan Bayaran Balik", "value": "returns-and-refunds", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/returns-and-refunds.html" }, { "title": "Penghantaran & Penyerahan", "value": "shipping-delivery", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/shipping-delivery.html" }, { "title": "Pelan Pembayaran Mudah", "value": "easy-payment-plan", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/easy-payment-plan.html" } ] }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/bm/personal/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/bm/personal/support/faqs/devices/android.html" }, { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/devices/general.html" } ] }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general.html" }, { "title": "Pascabayar ", "value": "postpaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/postpaid.html" }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html" } ] }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Home 5G x sooka VIP ROI", "value": "u-home-5g-sooka-vip-roi", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-sooka-vip-roi.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-fibre.html" }, { "title": "Percuma Router 5G Wi-Fi 6 dengan U Home 5G", "value": "u-home-5g-router-bundle", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-router-bundle.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka-premium", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-sooka-premium.html" }, { "title": "U Home 5G dengan Samsung TV", "value": "u-home-5g-samsung-tv", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-samsung-tv.html" }, { "title": "Sooka Premium Merdeka Extravaganza Campaign", "value": "sooka-premium-merdeka-extravaganza-campaign", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/sooka-premium-merdeka-extravaganza-campaign.html" }, { "title": "U Home Fibre Discount Promo", "value": "u-home-fibre-discount-promo", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-fibre-discount-promo.html" } ] }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Perantauan & IDD", "value": "roaming", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/roaming.html" }, { "title": "Gaya Hidup ", "value": "lifestyle", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle.html" } ] }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "Acara & Promosi", "value": "events-promotions", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/events-promotions.html" }, { "title": "Ganjaran", "value": "rewards", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/rewards.html" }, { "title": "Kempen", "value": "campaign", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/campaign.html" } ] }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "Alihan Panggilan", "value": "call-forwarding", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Panggilan Menunggu & Tahan", "value": "call-waiting-and-hold", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "CLIP", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Notifikasi Panggilan Terlepas (MCN)", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "Panggilan Persidangan", "value": "multi-conference-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "UPackage for Android", "value": "upackage-for-android", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/upackage-for-android.html" }, { "title": "Panggilan Video", "value": "video-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-call.html" }, { "title": "Mel Video", "value": "video-mail", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-mail.html" }, { "title": "Perkhidmatan Mel Suara", "value": "voicemail-service", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Akses Penyedia Kandungan", "value": "content-provider-access", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/content-provider-access.html" }, { "title": "Perkhidmatan Caller Line Identification Restriction (CLIR)", "value": "caller-line-identification-restriction-masking-service", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/caller-line-identification-restriction-masking-service.html" } ] }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html", "isGroupLabel": true, "childList": [ { "title": "Pengendalian Aduan", "value": "complaint-handling-process", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries/complaint-handling-process.html" } ] }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "Cukai Perkhidmatan 2018", "value": "service-tax-2018", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/service-tax-2018.html" }, { "title": "Cukai Perkhidmatan Prabayar", "value": "prepaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/prepaid-service-tax.html" }, { "title": "Cukai Perkhidmatan Pascabayar", "value": "postpaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/postpaid-service-tax.html" }, { "title": "Fahami Bill Anda", "value": "understand-your-bill", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/understand-your-bill.html" } ] }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "5G for U", "value": "5g-for-u", "url": "/content/u-mobile/bm/personal/support/faqs/others/5g-for-u.html" }, { "title": "Penghentian Rangkaian 3G", "value": "3g-network-retirement", "url": "/content/u-mobile/bm/personal/support/faqs/others/3g-network-retirement.html" }, { "title": "5G U Mobile", "value": "umobile-5g", "url": "/content/u-mobile/bm/personal/support/faqs/others/umobile-5g.html" }, { "title": "5G SA", "value": "5g-sa", "url": "/content/u-mobile/bm/personal/support/faqs/others/5g-sa.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-forwarding.html", "breadCrumbs": [ { "title": "Soalan Lazim", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Perkhidmatan Nilai Ditambah", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html" } ] }

Lebih Banyak Cara untuk Berhubung

MyUMobile App atau media sosial, kami berada di hujung jari anda.

​

MyUmobile App

MyUMobile App

Hubungi kami melalui MyUMobile App.

Muat turn aplikasi
Muat Turn App
Facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Chat Sekarang
Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

DM Sekarang
{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.
Teruskan