{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":9},"instant":{"seconds":1772985600,"nanos":0},"nowDate":"Mar 9, 2026, 12:00:00 AM","nowTime":"2026-03-09","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":9},"instant":{"seconds":1772985600,"nanos":0},"nowDate":"Mar 9, 2026, 12:00:00 AM","nowTime":"2026-03-09","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
U Mobile
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
ULTRA5G
Akaun Saya

Carian Popular

Popular di U Mobile

Pre-Order Samsung Galaxy S26 Series
Pre-Order Samsung Galaxy S26 Series

Dapatkan Galaxy S26 kedua pada harga RM0 serta naik taraf storan berganda PERCUMA apabila anda pra-tempah. Dari RM168/bulan dengan U Family.
Google Pixel 10 ke-2 pada harga RM0
Google Pixel 10 ke-2 pada harga RM0

Beli Google Pixel 10 Pro Fold dan dapatkan Pixel 10 pada harga RM0. Nikmati RM0 selama 6 bulan untuk model Google Pixel terpilih.
Harga Satu Telefon Dapat Dua
Harga Satu Telefon Dapat Dua

Gandakan kegembiraan dengan pakej peranti Beli 1 Percuma 1 U Mobile. Dapatkan & kongsi lebih banyak serta kekal berhubung dengan Pelan U Family! Daftar minat anda sekarang.
Wayarles
Wayarles

Alami kelajuan ala fibre dengan U Home 5G! Jalur lebar wayarles untuk pelan internet tanpa had ini disertai Router 5G Gred-Gamer percuma atau TV Samsung. Jom dapatkan!​
Pelan Pascabayar
Pelan Pascabayar

Langgan Pelan Data Pascabayar U Mobile - U Postpaid 38, 68 & 98. Nikmati Ultra Hotspot untuk rangkaian 5G & 4G serta Panggilan Tempatan Tanpa Had dari RM38/bln
Pelan Data
Pelan Data

Nikmati Data Prabayar Tanpa Had dari hanya RM25/bln. Strim, bermain permainan dan bersosial dengan kelajuan ultrapantas U Prepaid, pelan 5G terbaik Malaysia.
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
ULTRA5G

Soalan Lazim 

{ "searchResultPagePath": "#", "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html", "isGroupLabel": true, "childList": [ { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/general-enquiries.html" }, { "title": "Pengaktifan Talian", "value": "line-activation", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/line-activation.html" }, { "title": "Pembelian Pelan dan Peranti", "value": "purchase-of-plan-and-device", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/purchase-of-plan-and-device.html" }, { "title": "Pemulangan dan Bayaran Balik", "value": "returns-and-refunds", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/returns-and-refunds.html" }, { "title": "Penghantaran & Penyerahan", "value": "shipping-delivery", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/shipping-delivery.html" }, { "title": "Pelan Pembayaran Mudah", "value": "easy-payment-plan", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/easy-payment-plan.html" } ] }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/bm/personal/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/bm/personal/support/faqs/devices/android.html" }, { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/devices/general.html" }, { "title": "Pascabayar ", "value": "postpaid", "url": "/content/u-mobile/bm/personal/support/faqs/devices/postpaid.html" } ] }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general.html" }, { "title": "Pascabayar ", "value": "postpaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/postpaid.html" }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html" } ] }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g.html" }, { "title": "Promo Pelancaran U Home 5G", "value": "u-home-5g-launch-promo", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-launch-promo.html" }, { "title": "Router 5G Percuma dengan U Home 5G", "value": "u-home-5g-router-bundle", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-router-bundle.html" }, { "title": "U Home 5G dengan Samsung TV", "value": "u-home-5g-samsung-tv", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-samsung-tv.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka-premium", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-sooka-premium.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-fibre.html" }, { "title": "U Home Fibre Discount Promo", "value": "u-home-fibre-discount-promo", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-fibre-discount-promo.html" }, { "title": "U Home Fibre Troubleshooting", "value": "fibre-broadband-self-troubleshooting", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/fibre-broadband-self-troubleshooting.html" }, { "title": "LED Indikator pada ONU U Home Fibre", "value": "fibre-broadband-onu-led-indicator", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/fibre-broadband-onu-led-indicator.html" }, { "title": "Sokongan U Home Fibre", "value": "fibre-broadband-support", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/fibre-broadband-support.html" }, { "title": "U Home 5G Borneo", "value": "u-home-5g-borneo", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-borneo.html" }, { "title": "Promosi Pelancaran U Home 5G Borneo", "value": "u-home-5g-borneo-launch-promo", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-borneo-launch-promo.html" } ] }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Perantauan & IDD", "value": "roaming", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/roaming.html" }, { "title": "Gaya Hidup ", "value": "lifestyle", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle.html" } ] }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "Acara & Promosi", "value": "events-promotions", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/events-promotions.html" }, { "title": "Ganjaran", "value": "rewards", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/rewards.html" }, { "title": "Kempen", "value": "campaign", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/campaign.html" } ] }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "Alihan Panggilan", "value": "call-forwarding", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Panggilan Menunggu & Tahan", "value": "call-waiting-and-hold", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "CLIP", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Notifikasi Panggilan Terlepas (MCN)", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "Panggilan Persidangan", "value": "multi-conference-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "UPackage for Android", "value": "upackage-for-android", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/upackage-for-android.html" }, { "title": "Panggilan Video", "value": "video-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-call.html" }, { "title": "Mel Video", "value": "video-mail", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-mail.html" }, { "title": "Perkhidmatan Mel Suara", "value": "voicemail-service", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Perkhidmatan Caller Line Identification Restriction (CLIR)", "value": "caller-line-identification-restriction-masking-service", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/caller-line-identification-restriction-masking-service.html" } ] }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html", "isGroupLabel": true, "childList": [ { "title": "Pengendalian Aduan", "value": "complaint-handling-process", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries/complaint-handling-process.html" } ] }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "Cukai Perkhidmatan 2018", "value": "service-tax-2018", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/service-tax-2018.html" }, { "title": "Cukai Perkhidmatan Prabayar", "value": "prepaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/prepaid-service-tax.html" }, { "title": "Cukai Perkhidmatan Pascabayar", "value": "postpaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/postpaid-service-tax.html" }, { "title": "Fahami Bill Anda", "value": "understand-your-bill", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/understand-your-bill.html" } ] }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "5G SA", "value": "5g-sa", "url": "/content/u-mobile/bm/personal/support/faqs/others/5g-sa.html" }, { "title": "5G U Mobile", "value": "umobile-5g", "url": "/content/u-mobile/bm/personal/support/faqs/others/umobile-5g.html" }, { "title": "Penghentian Rangkaian 3G", "value": "3g-network-retirement", "url": "/content/u-mobile/bm/personal/support/faqs/others/3g-network-retirement.html" }, { "title": "Amaran Panggilan Penipuan", "value": "scam-call-alert", "url": "/content/u-mobile/bm/personal/support/faqs/others/scam-call-alert.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html", "breadCrumbs": [ { "title": "Soalan Lazim", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Perkhidmatan Nilai Ditambah", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html" } ] }

Lebih Banyak Cara untuk Berhubung

MyUMobile App atau media sosial, kami berada di hujung jari anda.

​

MyUmobile App

MyUMobile App

Hubungi kami melalui MyUMobile App.

Muat turn aplikasi
Muat Turn App
Facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Chat Sekarang
Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

DM Sekarang
{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.
Teruskan