{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Why U Mobile
Shop

Popular di U Mobile

Pelan Pascabayar
Pelan Pascabayar

Nikmati sehingga 1000GB data 5G dengan pelan U Postpaid™ baharu kami. Ketahui lebih lanjut!
Pelan Prabayar
Pelan Prabayar

Alami 5G dengan Speed Booster harian percuma. Pelan tanpa had bermula dengan RM20/bulan.
Peranti
Peranti

Miliki Peranti 5G terkini dengan U PayLater™ atau U SaveMore™
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Why U Mobile

Soalan Lazim 

{ "searchResultPagePath": "#", "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html", "isGroupLabel": true, "childList": [ { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/general-enquiries.html" }, { "title": "Pengaktifan Talian", "value": "line-activation", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/line-activation.html" }, { "title": "Pembelian Pelan dan Peranti", "value": "purchase-of-plan-and-device", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/purchase-of-plan-and-device.html" }, { "title": "Pemulangan dan Bayaran Balik", "value": "returns-and-refunds", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/returns-and-refunds.html" }, { "title": "Penghantaran & Penyerahan", "value": "shipping-delivery", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/shipping-delivery.html" }, { "title": "PKP", "value": "mco", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/mco.html" } ] }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/bm/personal/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/bm/personal/support/faqs/devices/android.html" } ] }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general.html" }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html" }, { "title": "Travel SIM", "value": "travel-sim", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/travel-sim.html" } ] }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Ultra Unlimited Wireless Broadband", "value": "ultra-unlimited-wireless-broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/ultra-unlimited-wireless-broadband.html" } ] }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Perantauan", "value": "roaming", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/roaming.html" }, { "title": "Gaya Hidup ", "value": "lifestyle", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle.html" } ] }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "Acara & Promosi", "value": "events-promotions", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/events-promotions.html" }, { "title": "Ganjaran", "value": "rewards", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/rewards.html" }, { "title": "Kempen", "value": "campaign", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/campaign.html" }, { "title": "Jaringan PRIHATIN ", "value": "jaringan-prihatin", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/jaringan-prihatin.html" } ] }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "Alihan Panggilan", "value": "call-forwarding", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Panggilan Menunggu & Tahan", "value": "call-waiting-and-hold", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "CLIP", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Kredit Permainan", "value": "game-credits", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/game-credits.html" }, { "title": "Notifikasi Panggilan Terlepas (MCN)", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "MMS", "value": "mms", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/mms.html" }, { "title": "Panggilan Persidangan", "value": "multi-conference-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "UPackage for Android", "value": "upackage-for-android", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/upackage-for-android.html" }, { "title": "Panggilan Video", "value": "video-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-call.html" }, { "title": "Mel Video", "value": "video-mail", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-mail.html" }, { "title": "Perkhidmatan Mel Suara", "value": "voicemail-service", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Akses Penyedia Kandungan", "value": "content-provider-access", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/content-provider-access.html" }, { "title": "iTTV E-Learning", "value": "ittv-e-learning", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/ittv-e-learning.html" }, { "title": "Nada Dering Pemanggil (Ringback Tone)", "value": "ringback-tone", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/ringback-tone.html" } ] }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html", "isGroupLabel": true, "childList": [ { "title": "Latihan Pengesahan Data Prabayar", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries/prepaid-data-verification-exercise.html" }, { "title": "Pengendalian Aduan", "value": "complaint-handling-process", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries/complaint-handling-process.html" } ] }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "Cukai Perkhidmatan 2018", "value": "service-tax-2018", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/service-tax-2018.html" }, { "title": "Cukai Perkhidmatan Prabayar", "value": "prepaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/prepaid-service-tax.html" }, { "title": "Cukai Perkhidmatan Pascabayar", "value": "postpaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/postpaid-service-tax.html" }, { "title": "Fahami Bill Anda", "value": "understand-your-bill", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/understand-your-bill.html" } ] }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "Penghentian 3G", "value": "3g-sunset", "url": "/content/u-mobile/bm/personal/support/faqs/others/3g-sunset.html" }, { "title": "5G for U", "value": "5g-for-u", "url": "/content/u-mobile/bm/personal/support/faqs/others/5g-for-u.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-call.html", "breadCrumbs": [ { "title": "Soalan Lazim", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Perkhidmatan Nilai Ditambah", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html" } ] }

Tidak Jumpa Bantuan Yang Diperlukan?

Jika anda memerlukan bantuan lanjut, anda boleh hubungi kami melalui saluran berikut.

my-u-mobile-app

MyUMobile App

Hubungi kami melalui MyUMobile App.

 

Muat Turun Aplikasi
facebook

Facebook

Hantarkan mesej anda melalui Messenger.

 

Chat Sekarang
twitter

Twitter

Twit pertanyaan anda dan kami akan berhubung dengan anda secepat mungkin.

Tweet Sekarang
{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.
Teruskan