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You may store up to 14 Video mails (shared between read and unread Video Mail) provided that your Voicemail mailbox is empty.
The itemized bill will reflect the duration, location, time, destination number and the price of the call in local currency (Ringgit Malaysia or RM).
You can only retrieve the Video Mail within the U Mobile coverage area.
Yes. Video Mail allows you to send and retrieve an interactive video clip along with an audio message. If your recipient is not available to take your call, a prompt will appear asking you to leave a Video Mail. Just follow a series of simple instructions and you’ll be able to leave Video Mail in no time at all!
You need to have an active working line to enjoy video mail.
No. As long as your new mobile phone is a 3G-enabled mobile phone, you will be able to leave and retrieve Video Mail.
You are able to leave a Video Mail to U Mobile subscribers outside of U Mobile 3G coverage, however that particular subscriber will not be able to retrieve that Video Mail.
Video mail cannot be converted into Voicemail. You will only be able to retrieve your Video Mail within the U Mobile 3G coverage area.
Yes. Only 3G mobile phones have the features for receiving and sending Video Mail.
If your mailbox is full, a caller will not be able to leave any Video Mail. You will also be informed that the mailbox is full and subsequently your call will be terminated.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!