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Yes, it is. U Biz Borneo 38 subscriber with eligible 5G mobile devices in the Live 5G areas can access and experience U Biz Borneo 38 the 5G service.
All Malaysians and foreigners above 18 years old can sign up for the U Biz Borneo 38. The plan is available for new registrations, mobile number portability (MNP) port-ins, prepaid-to-postpaid conversion and rate plan changes.
Non-Malaysian citizen is required to pay a refundable deposit of RM 500 per customer. U Mobile may from time to time change the deposit amount at our absolute discretion.
They are our 5G & 4G Postpaid subscription services with Unlimited high-speed data quota per month, no speed cap and FUP for Sabah and Sarawak customers.
Postpaid Plans | U Biz Borneo 38 |
---|---|
Monthly Fee | RM38 |
Data | Unlimited (Sabah & Sarawak only) |
Speed | Unlimited Speed |
Hotspot | Ultra Hotspot 5G (Share from Data) |
Free Roaming | 5GB (Singapore | Indonesia | Thailand) |
Voice Call | Unlimited |
Effective 9 July, the U Biz Borneo 38 plan will no longer include the rebate promo. However, the plan will be enhanced with Free 5GB Roaming Data in Singapore, Indonesia, and Thailand at RM38/month.
You are unable to use U Biz Borneo 38 Unlimited Data in Peninsular Malaysia.
However, you have an allocation of 10GB of high-speed data monthly to be used when you are in Peninsular Malaysia.
Yes, with Ultra Hotspot 5G you are now able to share hotspot from your Unlimited Data allocation.
For customers who register under corporate individual (“Corporate Individual”):
For customers who register under corporate official (“Corporate Official”):
We will not collect any Upfront advance fee upon your registration to the new rate plan.
Yes, you will be automatically subscribed to e-billing upon signing up for U Biz Borneo 38 which is free-of-charge. If you intend to change to a physical bill subscription, you can do so and will be charged monthly.
The monthly fee for an Itemised bill is RM8, and the monthly fee for a Non-itemised bill is RM5.
We charge your voice and video calls based on a 30-second charging block. Unlimited calls are only applicable for local voice calls.
Effective 9 July 2025, U Biz Borneo 38 also comes with 5GB Roaming Data that is free of charge, to be used in the same 3 destinations above.
For more information, refer to: https://www.u.com.my/en/business/mobile-internet/mobile-plans/roaming
You can only change to the latest available U Biz Postpaid plans.
You can use the U Biz Borneo 38 plan via various devices, including but not limited to smartphones and tablets, except for routers, MiFi devices and USB dongles.
You can make calls to the following special numbers listed below:
Special Numbers | Charges |
---|---|
991 | Free |
994 | Free |
997 | Free |
999 | Free |
100 | RM0.30/min |
103 | RM1.50/call |
15300 | RM0.30/min |
15454 | RM0.30/min |
15555 | Free |
15999 | RM1.50/call |
1300 | RM0.30/min |
1600 | RM0.10/30sec |
1700 | RM0.30/min |
1800 | Free |
If you require further assistance, you can get in touch with us via the following channels.
We'll get back to you soon.
Find the nearest Enterprise Business Partner to you.
Get in touch with your Key Account Manager for urgent assistance.
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