{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":19},"instant":{"seconds":1710777600,"nanos":0},"nowDate":"Mar 19, 2024, 12:00:00 AM","nowTime":"2024-03-19","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":19},"instant":{"seconds":1710777600,"nanos":0},"nowDate":"Mar 19, 2024, 12:00:00 AM","nowTime":"2024-03-19","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }

Beralih kepada 4G/5G!​

Bagi menyokong rancangan kerajaan berdasarkan Jalinan Digital Negara (Jendela) untuk meluaskan jangkauan dan membawa pengalaman rangkaian terbaik dalam kelasnya kepada rakyat Malaysia, rangkaian 3G telah dihentikan secara berperingkat untuk memberi laluan kepada pembangunan rangkaian 4G/5G.

Crystal-Clear HD Calls

Kelajuan data lebih tinggi & latensi rendah

Strim filem kegemaran anda pada kelajuan tinggi dengan lebih lancar.

A True Multitasking Experience

Kebolehpercayaan & kestabilan rangkaian dinaik taraf

Nikmati pengalaman rangkaian tanpa gangguan sepanjang masa.

Speedy Call Setup​

Liputan rangkaian yang lebih baik

Alami liputan rangkaian yang lebih baik di seluruh negara.

Baca lebih lanjut tentang inisiatif JENDELA di sini.

Naik taraf ke peranti 4G dari RM0!

Naik taraf peranti anda dan nikmati kelajuan lebih pantas serta sambungan yang lebih baik dengan peranti 4G mampu milik kami bermula dari RM0! Jangan lepaskan tawaran yang tiada tandingan ini - klik untuk pilihan peranti.

{ "fullWidth": true, "numberOfTiles": 3, "componentId": "j6LqJKc", "crossSellType": "deviceType" }

U Sedang Gunakan 4G?

Setelah rangkaian 3G dihentikan, hanya peranti serasi 4G akan dapat bersambung ke rangkaian 4G. Jika anda masih menggunakan peranti 3G sahaja, kini masanya untuk menaik taraf! Ikut langkah-langkah di bawah untuk menyemak jika telefon anda berkemampuan 4G.

 

Sudah memiliki peranti serasi 4G? Klik di sini untuk mengaktifkan 4G peranti anda.

{ "componentId": "a6WeELrc" }

Langkah 1

settings

Pergi ke Settings dan pilih Mobile Network.

Langkah 2

cellular

Pilih Network Mode.

Langkah 3

4g-volte

Jika 4G/LTE disenaraikan sebagai salah satu pilihan, peranti anda berkemampuan 4G.

Langkah 1

ensure volte

Pergi ke Settings dan pilih General.

Langkah 2

cellular

Pilih Cellular.

Langkah 3

set up mobile data

Jika anda melihat pilihan Enable 4G LTE, peranti anda berkemampuan 4G.

Belum menggunakan 4G?

Naik Taraf peranti 4G hanya dengan RM0!

{ "componentId": "fSinaNQ" }
Device 1
RM0 UNTUK SEMUA
Samsung Galaxy A03

(HRD: Dari RM469)

Harga telefon
32GB

RM0

Bayaran
pendahuluan

RM0

Bayaran keseluruhan
semasa pendaftaran

RM0

Kontrak pakej telefon sah selama 24 bulan.

Device 3
RM0 UNTUK SEMUA
OPPO A57

(HRD: Dari RM699)

Harga telefon
64GB

RM0

Bayaran
pendahuluan

RM0

Bayaran keseluruhan
semasa pendaftaran

RM0

Kontrak pakej telefon sah selama 24 bulan.

1Kontrak pakej telefon sah selama 24 bulan.

Device 1
RM0 UNTUK SEMUA
Samsung Galaxy A03

(HRD: Dari RM469)

Harga telefon
32GB

RM99

Bayaran
pendahuluan

RM0

Bayaran keseluruhan
semasa pendaftaran

RM99

Kontrak pakej telefon sah selama 12 bulan.

Device 3
RM0 UNTUK SEMUA
OPPO A57

(HRD: Dari RM699)

Harga telefon*
64GB

RM199

Bayaran
pendahuluan

RM0

Bayaran keseluruhan
semasa pendaftaran

RM199

Kontrak pakej telefon sah selama 12 bulan.

*Tawaran masa terhad

1Kontrak pakej telefon sah selama 12 bulan.

Sudah menggunakan 4G?
Nikmati panggilan suara HD bebas kebisingan dengan VoLTE percuma!

Crystal-Clear HD Calls

Panggilan HD Lancar

Nikmati panggilan penting dengan kejelasan ekstra.

A True Multitasking Experience

Pengalaman Multitugas Sebenar

Kekal online, bersambung & tanpa gangguan - chat, surf dan game sambil anda berada dalam panggilan dan melayari laman web.

Improved Quality Calls

Kualiti Panggilan Lebih Baik

Alami panggilan lebih baik tanpa mengira liputan talian anda.

Ikut langkah-langkah di bawah untuk mengaktifkan VoLTE

Langkah 1

ensure volte

Pastikan Keserasian VoLTE

Periksa sama ada peranti anda serasi dengan VoLTE melalui tetapan telefon anda.​

Langkah 2

update your device

Kemaskini Telefon Pintar Anda

Sila pastikan kemaskini telefon pintar anda menggunakan perisian tegar terkini.

Langkah 3

set up mobile data

Aturkan Mobile Data Options Anda

Pergi ke bahagian Settings > Mobile Data > Mobile Data Options

Langkah 4

enable volte

Aktifkan VoLTE​

Pilih 4G & aktifkan VoLTE.

Anda boleh rujuk di sini untuk panduan pengguna. 

Aktifkan Panggilan HD secara PERCUMA!

Soalan Lazim

Dapatkan jawapan anda di sini.​

{ "componentId": "L3lM3EA" } { "activeTab": "3g-retirement", "activeTabCta": "3G Network Retirement" }
3G Network Retirement
{ "dropdownFaqProperties": [ { "title": "Soalan Lazim", "value": "faqs", "url": "/content/u-mobile/bm/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html" }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html" }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html" }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html" }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html" }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html" }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html" }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html" }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html" }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html" } ] }, { "title": "Carian Stor", "value": "store-finder", "url": "/content/u-mobile/bm/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/content/u-mobile/bm/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [] }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/content/u-mobile/bm/personal/support/contact-us.html", "isGroupLabel": true, "childList": [] }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/content/u-mobile/bm/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Naik Taraf Prabayar ke Pascabayar", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/bm/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Rebat Sepanjang Hayat untuk Komuniti Berkeupayaan Istimewa", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/bm/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/bm/personal/support/self-help/esim.html" }, { "title": "Kaedah Pembayaran Bil", "value": "bill-payment-methods", "url": "/content/u-mobile/bm/personal/support/self-help/bill-payment-methods.html" }, { "title": "Pengaktifan Talian Stor Online", "value": "online-store-line-activation", "url": "/content/u-mobile/bm/personal/support/self-help/online-store-line-activation.html" }, { "title": "Panduan Pendaftaran Prabayar", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Fahami Bil Anda", "value": "understand-your-bill", "url": "/content/u-mobile/bm/personal/support/self-help/understand-your-bill.html" }, { "title": "Naik Taraf Pelan Anda", "value": "upsize-your-plan", "url": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html" }, { "title": "Beli Pelan Prabayar Dalam Talian", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Pendaftaran Sendiri Prabayar", "value": "prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/self-help/prepaid-self-registration.html" }, { "title": "Beli Pelan Prabayar Dalam Talian v2", "value": "purchase-prepaid-plans-online1", "url": "/content/u-mobile/bm/personal/support/self-help/purchase-prepaid-plans-online1.html" }, { "title": "Pembayaran U Mobile via FPX - U Mobile | Kendiri", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/bm/personal/support/self-help/maybank-mgate-guideline.html" } ] }, { "title": "Notis Penting", "value": "important-notices", "url": "/content/u-mobile/bm/personal/support/important-notices.html", "isGroupLabel": true, "childList": [] }, { "title": "Kesedaran Sindiket Penipuan", "value": "scam-awareness", "url": "/content/u-mobile/bm/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] }, { "title": "Rangkaian", "value": "network", "url": "/content/u-mobile/bm/personal/support/network.html", "isGroupLabel": true, "childList": [ { "title": "Peta Liputan", "value": "coverage-map", "url": "/content/u-mobile/bm/personal/support/network/coverage-map.html" }, { "title": "Jendela", "value": "jendela", "url": "/content/u-mobile/bm/personal/support/network/jendela.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/bm/personal/support/network/volte-vowifi.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/network/jendela.html", "breadCrumbs": [] }
faq personal postpaid
{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.