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Yes, it is. All U Postpaid 38, 68 and 98 subscribers with eligible 5G mobile devices in the Live 5G areas can access and experience the 5G service.
We charge your voice and video calls based on a 30-second charging block. Unlimited calls are only applicable for local voices calls.
Yes, you can. Our U Postpaid plans are SIM-ready, allowing you to connect various gadgets such as tablets, dashcams, CCTV cameras, and more.
Postpaid Plans | U Postpaid 38 | U Postpaid 68 | U Postpaid 98 |
---|---|---|---|
Monthly Fees | RM38 | RM68 | RM98 |
They are our new 4G & 5G ready Postpaid subscription services with high-speed data quota per month with no speed cap. There are no extra charges when the data quota has been fully used. The Data speed will be throttled down to 512kbps upon full utilization of the Data quota.
From 23 October 2024 onwards, all new and existing U Postpaid 68 subs will enjoy free upgrade quota to 500GB.
Postpaid Plans | U Postpaid 38 | U Postpaid 68 | U Postpaid 98 |
---|---|---|---|
Monthly Fees | RM38 | RM68 | RM98 |
Data | 120GB | 500GB | 1000GB |
Voice Call | Unlimited |
We will collect an Upfront advance fee upon your registration to the new rate plan, but we will not collect the stamp duty for your new rate plan.
No. All monthly bundled minutes and data are only available for domestic usage. However, different Postpaid plans come with different Roaming data quota. For more information, kindly check it out at https://www.u.com.my/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming
You will receive an SMS notification when you have exceeded 80% and 100% of your allocated quota.
No, there will be no extra charges and your data will be throttled to 512kbps after exceeding your data quota.
Yes, your hotspot usage will be drawn from your monthly bundled Data.
Postpaid Plan | U Postpaid 38 | U Postpaid 68 | U Postpaid 98 |
---|---|---|---|
Hotspot Quota | Sharing from High-Speed Data |
You can purchase the Data Booster via the MyUMobile AppMyUMobile App/UMB once you have fully utilized your Data quota. The Data Booster can also be utilized for hotspot.
Postpaid Plans | U Postpaid 38 | U Postpaid 68 | U Postpaid 98 |
---|---|---|---|
Data Booster | 10GB for RM10/bill cycle |
Yes, U Postpaid 68 comes with free data for roaming in 3 countries, Singapore, Thailand and Indonesia. For more information, kindly check it out at https://www.u.com.my/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming
Yes, U Postpaid 98 come with free data for roaming in 63 popular destinations. For more information, kindly check it out at https://www.u.com.my/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming
No, you will not be able to. You can only subscribe to the available Postpaid plans which include U Postpaid 38, U Postpaid 68 and U Postpaid 98.
It is a 90-day period where Postpaid customers are subjected to post plan change. During this period, customers are required to stay on the same plan and can only downgrade or migrate to Prepaid after the 90-day period . Alternatively, customers may also upgrade to higher value plan to enjoy enhanced benefits or to sign up for a new device with U Mobile.
Updated: 5 September 2024
You can make calls to the following special numbers listed below:
Special Numbers | Charges |
---|---|
991 | Free |
994 | Free |
997 | Free |
999 | Free |
100 | RM0.30/min |
103 | RM1.50/call |
15300 | RM0.30/min |
15454 | RM0.30/min |
15555 | Free |
15999 | RM1.50/call |
1300 | RM0.30/min |
1600 | RM0.10/30sec |
1700 | RM0.30/min |
1800 | Free |
Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.
Enjoy a better, faster and safer experience today!
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Have questions? Feel free to DM us!
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