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Frequently Asked Question

The ULTRA5G Fest Cara U Sabah event is a three-day celebration of the launch of ULTRA5G in Sabah, brought to you by U Mobile. It’s a weekend that merges connection, culture, and celebration. From immersive activities and first-in-region experiences to music and shared moments, this is your invitation to be part of something bold, fresh, and unforgettable.

The event takes place from the 6th – 8th of February at the new DBKK Jetty. The event schedule is subject to change without prior notice due to unforeseen circumstances. Updates will be announced at the venue and on our social media channels.

The event is open from 10:00 AM to 11:00 PM daily.

Yes, entry to the ULTRA5G Fest Cara U Sabah is completely free and open to the public.

Yes, the safety and security of all attendees are our top priority. We have security personnel on-site throughout the event. ⁠ We strive to provide a safe and enjoyable experience for all attendees. However, participation in the event is at your own risk. We are not liable for any loss, damage, or injury sustained during the event or within the event vicinity. ⁠We reserve the right to deny entry to anyone for safety reasons or due to capacity limitations. ⁠We encourage all attendees to be responsible for their own well-being during the event.

⁠Security personnel are authorised to remove any attendee whose behaviour is deemed disruptive or poses a safety risk to themselves or others.

⁠While we will try our very best to assist you, the organisers are not liable for any lost items. Please report any lost items to a member of our event staff as soon as possible. ⁠We encourage all attendees to be responsible for their own belongings during the event.

⁠The event features a variety of activities for all ages and interests, including:

  • DJ Performances
  • ULTRA5G Showcase
  • ULTRA Jump
  • ULTRA Climb
  • ULTRA Slide
  • ULTRA Pickleball
  • ULTRA Foot Golf
  • ULTRA Pong Splash
  • Karaoke Bus
  • AI Wardrobe
  • AI Haircut
  • AI Makeup
  • Food, Beverage, and Artisan Stalls
  • And much more!

⁠We have a fantastic selection of prizes up for grabs, including:

  • iPhone 17 Pro
  • Samsung 65” TV
  • Samsung Galaxy S25 FE
  • NOTHING 3a Lite
  • Google Pixel 9A
  • nubia NEO 3 GT
  • U Postpaid Borneo 68 (1 Year)
  • U Mobile x PMC Hoodie
  • Prepaid SIM Pack + RM30 Top Up Voucher

⁠Here's how:
⁠Grab a Lucky Draw Pass from the “CHECKPOINT” counter.
⁠Experience at least three different zones (ULTRA Jump, ULTRA Climb, ULTRA Slide, ULTRA Pong Splash, ULTRA Foot Golf, and ULTRA Pickleball).
⁠After visiting each zone, find a marshal and get your Lucky Draw Pass stamped.
⁠Make sure to fill in your details on the Lucky Draw Pass and drop it off at the “CHECKPOINT” counter.

You can enter the Lucky Draw every day of the event from 6th to 8th February! Lucky Draw entries will be refreshed daily, so you have a chance to win each day you participate.

The Lucky Draw winners will be announced daily on the event stage towards the end of each day. Make sure you're present to claim your prize! If a winner's name is called and they are not present within a reasonable timeframe, the prize will be drawn again.

⁠Multiple entries are allowed, but each person (one IC/passport number) can only win one prize throughout the three days.
⁠Winners must be present at the time of the announcement to claim their prize. If a winner's name is called and they are not present within a reasonable timeframe, the prize will be drawn again.
⁠When a winner is called, they will need to proceed to the stage and answer 1 question before they may claim their prize.

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