{{placeholder}}
{{sticker.text}}
01d
:
01h
:
01m
{{sticker.text}}
{{sticker.text2}}
{{deviceBrand}}
{{deviceModel}}
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}
{{monthlyText}}
RRP
{{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
RRP
{{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
from
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}
{{monthlyText}}
{{planStickerText}}
{{planStickerText}}
{{planShortName}}
RM
{{currentPrice}}
{{currentPriceSuffix}}
{{currentPrice}}
{{currentPriceSuffix}}
{{activeCard === anchorName ? `Selected` : selectableCardBtmCtaText }}
{{title}}
{{description}}
{{btmDescription}}
{{btmDescriptionDate}}
{{submittedDetailsLabel}}
- {{interestedInLabel}}
- {{data.find(item => item.fieldName === 'IM_INTERESTED_IN' ).fieldValue}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' ).fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' ).fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' ).fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' ).fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' ).fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' ).fieldValue}}
- {{adresssLineLabel}}
- {{data.find(item => item.fieldName === 'ADDRESS_LINE' ).fieldValue}}
- {{postcodeLabel}}
- {{data.find(item => item.fieldName === 'POSTCODE' ).fieldValue}}
- {{stateLabel}}
- {{data.find(item => item.fieldName === 'STATE' ).fieldValue}}
- {{cityLabel}}
- {{data.find(item => item.fieldName === 'CITY' ).fieldValue}}
{{yourSelectedPlanLabel}}
- {{broadbandPlanLabel}}
- {{data.find(item => item.fieldName === 'BROADBAND_PLAN' )?.fieldValue}}
- {{selectedPostpaidOptionPlanLabel}}
- {{selectedPostpaidOptionPlan}}
- {{monthlyFeeLabel}}
- {{data.find(item => item.fieldName === 'MONTHLY_FEE' )?.fieldValue}}
{{personalDetailsFormLabel}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' )?.fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' )?.fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' )?.fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' )?.fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' )?.fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' )?.fieldValue}}
{{installationAddressFormLabel}}
- {{installationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BUILDING_NAME' )?.fieldValue}}
- {{installationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BLOCK_NUMBER' )?.fieldValue}}
- {{installationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_UNIT_NUMBER' )?.fieldValue}}
- {{installationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_ADDRESS_LINE' )?.fieldValue}}
- {{installationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_POSTCODE' )?.fieldValue}}
- {{installationStateLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_STATE' )?.fieldValue}}
- {{installationCityLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_CITY' )?.fieldValue}}
- {{installationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
{{registrationAddressFormLabel}}
- {{registrationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BUILDING_NAME' )?.fieldValue}}
- {{registrationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BLOCK_NUMBER' )?.fieldValue}}
- {{registrationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_UNIT_NUMBER' )?.fieldValue}}
- {{registrationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_ADDRESS_LINE' )?.fieldValue}}
- {{registrationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_POSTCODE' )?.fieldValue}}
- {{registrationStateLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_STATE' )?.fieldValue}}
- {{registrationCityLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_CITY' )?.fieldValue}}
- {{registrationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
Get Ready for the Next Big Reveal!
Switch to ULTRA Family and Postpaid today and enjoy a smoother pre-order checkout experience.
0% Interest Up to 36 Months
Port-In and Get RM120 Rebate
Easy Ownership of the Best 5G Devices
Seamless 5G with Malaysia's Next-Gen 5G Network
Steps to Take to Ensure a Smoother Checkout Process
Choose an Eligible ULTRA Postpaid Plan
Make sure you're on an eligible
Postpaid Plan so you're ready
to pre-order.
Check your
contract status
Make sure you're free to switch. Don't miss your chance to pre-order early.
Switch Early to Secure
Your Spot
Port-in early to enjoy exclusive perks and ensure your pre-order goes through.
Go ULTRA, Get Rewarded
Switch to an eligible ULTRA plan and enjoy RM10 rebate monthly for 12 months.
Switch to U Mobile Today!
Step 2
Visit our Online Store and choose your desired plan. Select Switch To U to begin the port-in process.
Step 4
For the latest update on your port-in progress, check your Order History or Switch to U Status.**
*Check your Switch to U status regularly and activate your SIM card within 14 days of receipt to prevent your order from being automatically cancelled.
**Check your status online or through the same channel you used to opt for port-in.
Start Your U Journey Today
Switch to U
Enjoy more awesome perks and rebates when you Switch to U!
Switch Faster with eSIM
Enjoy a faster, fuss-free experience with eSIM.
Frequently Asked Questions
Mobile Number Portability (MNP)
ULTRA Postpaid Port-In
What is the ULTRA Postpaid Port-In Offer?
This is a campaign for new customers who successfully port-in to U Mobile. You will enjoy an RM10 monthly rebate on your monthly commitment fee for 12 months when you port-in to the following postpaid plans:
- ULTRA Postpaid 45
- ULTRA Postpaid 68
- ULTRA Global 98
- ULTRA Family 128
- ULTRA Postpaid Borneo 38
- ULTRA Postpaid Borneo 68
When is the campaign period?
The campaign runs from 5 August 2026 until 31 December 2026. You must successfully port in during this period to be eligible for the rebates.
I am an existing U Mobile customer. Am I eligible for this offer?
This offer is only applicable to new U Mobile postpaid customers who successfully port-in to an eligible ULTRA Postpaid plan during the campaign period.
How do I switch to U Mobile?
You can switch to U Mobile by following these simple steps:
Step 1: Sign up with U Mobile and indicate that you'd like to switch your current mobile number. Once your registration is successful, you'll receive a U Mobile SIM card while waiting for your number to be released by your existing service provider.
Step 2: Respond to the confirmation SMS from your current provider within the given timeframe. Settle any outstanding bills or charges, if applicable.
Step 3: Insert your U Mobile SIM card once your number has been successfully ported over.
To ensure your port-in request is successful, please ensure:
- You have no overdue payments with your current mobile service provider.
- You are not under any active contract with your current mobile service provider.
- You are the registered owner of the mobile number.
- Your personal details submitted to U Mobile match those with your current mobile service provider.
- Your mobile line remains active.
- You reply to the port-out confirmation SMS from your current mobile service provider within the specified deadline.
You may request to port-in through the following channels:
- Online
- Walk in to the nearest U Mobile store
If I have supplementary lines, can I port them in together?
Yes, you can port in both principal and supplementary lines to U Mobile together. Please ensure:
- All lines meet the required criteria stated above
- All users respond to the confirmation SMS within the specified time.
Note: If even one line fails to meet the criteria, none of the lines will be ported in.
Can I switch between prepaid and postpaid plans?
Yes, you can switch between prepaid and postpaid plans. However, any remaining prepaid credit with your current provider will not be carried over to U Mobile, regardless of the plan type selected.
Ensure that your current prepaid line stays active until the port-in process is complete.
