{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":2},"instant":{"seconds":1709308800,"nanos":0},"nowDate":"Mar 2, 2024, 12:00:00 AM","nowTime":"2024-03-02","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":2},"instant":{"seconds":1709308800,"nanos":0},"nowDate":"Mar 2, 2024, 12:00:00 AM","nowTime":"2024-03-02","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox.suggestions" }

Suggested Searches

{ "dropdownFaqProperties": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/en/personal/support/faqs/devices/iphone.html", "isGroupLabel": true, "childList": [ { "title": "iPhone with UPackage", "value": "iphone-with-upackage", "url": "/content/u-mobile/en/personal/support/faqs/devices/iphone/iphone-with-upackage.html" }, { "title": "Value+ iPhone Offer", "value": "value-plus-iphone-offer", "url": "/content/u-mobile/en/personal/support/faqs/devices/iphone/value-plus-iphone-offer.html" }, { "title": "iPhone 15 Series Pre Order", "value": "iphone-15-series-pre-order", "url": "/content/u-mobile/en/personal/support/faqs/devices/iphone/iphone-15-series-pre-order.html" } ] }, { "title": "Android", "value": "android", "url": "/content/u-mobile/en/personal/support/faqs/devices/android.html", "isGroupLabel": true, "childList": [ { "title": "Value+ Android Offer", "value": "value-plus-android-offer", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/value-plus-android-offer.html" }, { "title": "OPPO Reno7 Series Pre-Order Campaign", "value": "oppo-reno7-series-preorder", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/oppo-reno7-series-preorder.html" }, { "title": "5G Phones Raya Promo", "value": "5g-phones-raya-promo", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/5g-phones-raya-promo.html" }, { "title": "OPPO Find N2 Flip Pre-order", "value": "oppo-find-n2-flip-pre-order", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/oppo-find-n2-flip-pre-order.html" }, { "title": "OPPO Reno10 Pro Pre-order", "value": "oppo-reno10-pro-pre-order", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/oppo-reno10-pro-pre-order.html" }, { "title": "Samsung Galaxy Z Flip5 and Fold5 Pre-order", "value": "samsung-galaxy-z-flip5-fold5-5g-preorder", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/samsung-galaxy-z-flip5-fold5-5g-preorder.html" }, { "title": "OPPO Find N3 Flip Pre-order", "value": "oppo-find-n3-flip-pre-order", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/oppo-find-n3-flip-pre-order.html" }, { "title": "Samsung Galaxy S24 Pre-order", "value": "samsung-galaxy-s24-series-pre-order", "url": "/content/u-mobile/en/personal/support/faqs/devices/android/samsung-galaxy-s24-series-pre-order.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/faqs/devices/android/samsung-galaxy-s24-series-pre-order.html", "breadCrumbs": [ { "title": "FAQs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Devices", "url": "/content/u-mobile/en/personal/support/faqs/devices.html" }, { "title": "Android", "url": "/content/u-mobile/en/personal/support/faqs/devices/android.html" } ] }

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

my-u-mobile-app

MyUMobile App

Reach out to us through the MyUMobile App.

facebook

Facebook

Drop us your message on Messenger.

Instagram

Instagram

Have questions? Feel free to DM us!

my-u-mobile-app

MyUMobile App

Reach out to us through the MyUMobile App.

facebook

Facebook

Drop us your message on Messenger.

Instagram

Instagram

Have questions? Feel free to DM us!

{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.