{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }
U Mobile
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Why U Mobile
SHOP

Suggested Search

Popular Search

Popular on U Mobile

Postpaid Plans
Postpaid Plans

Discover our latest Postpaid plans, featuring the New Postpaid 38. Experience UNLIMITED Calls with 30GB of High-Speed Data for only RM38/mth. Get yours today!
All-New Prepaid Plans
All-New Prepaid Plans

UNLIMITED Data & Calls now come with 30 hours Speed Booster! Limited time promo at RM20 /month.
Latest 5G Devices
Latest 5G Devices

Be 5G-Readythis Raya before it hit the streets! Now you can bring home a brand new 5G phone from RM0, with no upfront payment! Find out more at here!
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Why U Mobile

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox.suggestions" }

Suggested Searches
{ "dropdownFaqProperties": [ { "title": "Roaming", "value": "roaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming.html", "isGroupLabel": true, "childList": [ { "title": "Best IDD 1310", "value": "best-idd-1310", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/best-idd-1310.html" }, { "title": "Roam-Onz ", "value": "roam-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/roam-onz.html" }, { "title": "Data Roaming", "value": "data-roaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/data-roaming.html" }, { "title": "International Roaming ", "value": "international-roaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/international-roaming.html" }, { "title": "Roam-Onz Global™ ", "value": "roam-onz-global", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/roam-onz-global.html" }, { "title": "U Data Roam 10 and U Data Roam 36", "value": "u-data-roam-10-and-u-data-roam-36", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/u-data-roam-10-and-u-data-roam-36.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "CPA Service", "value": "cpa-service", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/cpa-service.html" }, { "title": "Free Video + Music Streaming", "value": "free-video-music-streaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/free-video-music-streaming.html" }, { "title": "Game-Onz", "value": "game-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/game-onz.html" }, { "title": "Google Play", "value": "google-play", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/google-play.html" }, { "title": "IDD", "value": "idd", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/idd.html" }, { "title": "Music-Onz", "value": "Music-Onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/Music-Onz.html" }, { "title": "Video Carrier Billing", "value": "video-carrier-billing", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/video-carrier-billing.html" }, { "title": "Video-Onz", "value": "video-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/video-onz.html" }, { "title": "WiFi Calling - iOS", "value": "wifi-calling-ios", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/wifi-calling-ios.html" }, { "title": "App-Onz", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/app-onz.html" }, { "title": "WiFi Calling - Android", "value": "wifi-calling-android", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/wifi-calling-android.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/volte.html" }, { "title": "iTunes®, Apple Music® and App Store®", "value": "itunes-apple-music-and-app-store", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/itunes-apple-music-and-app-store.html" }, { "title": "GoLife", "value": "golife", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/golife.html" }, { "title": "WeChat Go 2019 (Ch)", "value": "wechat-go-2019-ch", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/wechat-go-2019-ch.html" }, { "title": "OKU Lifetime Rebate", "value": "oku-lifetime-rebate", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/oku-lifetime-rebate.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/esim.html" }, { "title": "Auto Debit", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/auto-debit.html" }, { "title": "Friend Finder", "value": "friend-finder", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/friend-finder.html" }, { "title": "U Mobile Prepaid Self Registration", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/u-mobile-prepaid-self-registration.html" }, { "title": "Data International Roaming (Data IR) ", "value": "data-international-roaming-data-ir", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/data-international-roaming-data-ir.html" }, { "title": "GoInsure 3 ", "value": "goinsure-3", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/goinsure-3.html" }, { "title": "Express Delivery", "value": "express-delivery", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/express-delivery.html" }, { "title": "GoLife10 Perlindungan Tenang Voucher Programme", "value": "golife10-perlindungan-tenang-voucher-programme", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/golife10-perlindungan-tenang-voucher-programme.html" }, { "title": "GoLife 10 Perlindungan Tenang RM75 Voucher Programme", "value": "golife-10-perlindungan-tenang-rm75-voucher-programme", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/golife-10-perlindungan-tenang-rm75-voucher-programme.html" }, { "title": "U Mobile Protector Guard Insurance - Perlindungan Tenang RM75 Voucher Programme", "value": "u-mobile-protector-guard-insurance-perlindungan-tenang-rm75-voucher-programme", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/u-mobile-protector-guard-insurance-perlindungan-tenang-rm75-voucher-programme.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/friend-finder.html", "breadCrumbs": [ { "title": "FAQs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Digital Services", "url": "/content/u-mobile/en/personal/support/faqs/digital-services.html" }, { "title": "Lifestyle", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle.html" } ] }

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

my-u-mobile-app

MyUMobile App

Reach out to us through the MyUMobile App.

Download App
facebook

Facebook

Drop us your message on Messenger.

Chat Now
twitter

Twitter

Tweet us your enquiries and we will get back to you as soon as we can! 

Tweet Now
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.
Proceed