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(i) Perlindungan Tenang Voucher Programme (PTV) is a financial assistance scheme where a RM75 voucher is allocated for eligible Bantuan Keluarga Malaysia (BKM) recipients to help them purchase Perlindungan Tenang products from licensed insurers and takaful operators.
(ii) Perlindungan Tenang Voucher Programme is an initiative by the Government of Malaysia to expand the social protection for eligible BKM recipients in the country.
Perlindungan Tenang products offer basic insurance protection plans. It serves as a safety net to keep you and/or your loved ones financially protected against unfortunate events.
Protector Guard Insurance:-
(i) is a personal accident insurance policy which provides compensation in the event of death caused by Dengue Fever, accidental injuries or death or disablement caused solely and directly by violent, accidental, external and visible events. It also pays a daily hospital income for each day you are hospitalised due to dengue fever or accidental injury;
(ii) is offered and underwritten by Chubb Insurance Malaysia Berhad, 197001000564 (9827A) (“Chubb”) an insurer licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia;
(iii) is distributed by U Mobile Services Sdn Bhd. Registration No. 200401034375 (672884-H), the wholly owned subsidiary of U Mobile Sdn Bhd Registration No. 199101013657 (223969-U) (“U Mobile”) and a corporate agent of Chubb who is authorised to distribute Protector Guard Insurance. Protector Guard Insurance is distributed and promoted to the customers of U Mobile.
|Accidental disability||RM 30,000|
Accidental daily hospital Income*
(daily limit up to 60 days)
RM 100 per day
(up to RM6,000)
*Extended to cover Dengue Fever.
Selected Active U Mobile Prepaid or Postpaid subscribers who:
(i) is a Malaysian and BKM recipients, subject to Perlindungan Tenang eligibility and
Perlindungan Tenang Voucher availability managed by Insurance Services of Malaysia (“ISM”) and verified by https://www.myptv.my;
(ii) applied for Protector Guard Insurance;
(iii) between the ages of sixteen (16) and sixty-four (64) years old the time upon registering for Protector Guard Insurance.
Each eligible BKM recipient will be only entitled to one redemption of Perlindungan Tenang Voucher under the Perlindungan Tenang Voucher Programme.
If you are an eligible recipient for this Programme, you will be entitled to 18 months insurance coverage of Protector Guard Insurance.
You can opt-in this Programme via SMS or MyUMobile App through the following steps:
a) SMS - Reply ONZ to 28139
b) Login to MyUMobile App > Rewards > Special Offer > Take Up This Deal
You will receive a SMS notification from U Mobile once you have successfully opted-in.
However, your Protector Guard Insurance coverage will only start upon receipt of the e-certificate via SMS from Chubb.
The e-certificate will be sent to you within 5 working days from your opt-in date.
Yes. You will be entitled to receive coverage until the expiry of the coverage period stated in question 6 above.
Yes, you may cancel your insurance plan within 15 days from the delivery date of the first e-certificate. The RM75 Perlindungan Tenang voucher will be reinstated within 3 working days if you cancel the insurance plan during the free look period.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!