The prizes may be given out as follow (subject to U Mobile’s sole discretion):​

• The winner may be required to attend a prize-giving ceremony held by U Mobile (winner needs to show their NRIC for verification purpose before collecting the prize). If the winner is not able to attend the prize-giving ceremony, the winner has the option to send a representative to attend the prize-giving ceremony. The authorised representative must produce a letter of authorization containing the representative’s details together with a photocopy of NRIC (front and back) of the authorised person during collection of the Prize for verification purpose; ​

• OR

• The winner is required to provide a valid delivery address for the delivery of the prize. Failure to provide a valid delivery address after two (2) times of attempted delivery arrangement will result in the forfeiture of the prize. Any winner whose Prize has been forfeited shall not be entitled to any payment or compensation. U Mobile may at its discretion revise the prize delivery arrangement.​
• The winner’s failure to provide the required details or information will result in the forfeiture of the prize.​