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Step 1: Launch the MyUMobile App
Step 2: Select Add-Ons
Step 3: Select the Daily & Weekly Data plan that you want from MB menu
Step 1: Dial *118*2*1#
Step 2: Select the Daily & Weekly Data Plan that you want
Please ensure you have enough balance in your prepaid account for a successful activation. For example, you need RM9 in order to activate for MB-Week.
Yes. Except for MB-Day and MB15, the plans will be automatically renewed when their validity expires, as long as you have enough balance in your account to subscribe to them.
Yes. You will receive SMS notifications before your auto-renewal is due, and another SMS when your subscription is renewed.
Yes, you will be sent SMS alerts and you can also view your usage via MyUMobile App. For example, we will send you an SMS when your quota is almost used up.
You need to have enough balance in your account to subscribe to the plan that you want. The amount you need will depend on the plan. For example, in order to subscribe to MB-Week, you need to have more than RM9 in your subscription wallet.
You can check your data usage via these channels:
Yes, you can unsubscribe from these plans except for MB2 and MB-Day. To unsubscribe, dial *118*2*4#. Your plan will be removed immediately upon confirmation.
No, your account must be in an active status in order to subscribe to Mobile Broadband data plans.
No, your plan will not be auto-renewed during a passive period.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!