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Farewell 3G, Hello Tomorrow!

As part of the Jalinan Digital Negara (JENDELA) Initiative, Malaysia's 3G has been phased out to make way for 4G services and to prepare for the future rollout of 5G technology. What does this mean for U? Faster speeds, improved connectivity and a better mobile internet experience

for all Malaysians.

Here's what U can look forward to:

Crystal-Clear HD Calls

Higher Data Speeds

 

Stream your favourite movies and dramas at high-speed!

A True Multitasking Experience

Improved network reliability and stability

To keep you always connected to your loved ones.

Speedy Call Setup​

Lower latency

 

Enjoy lag-free gaming and video calls.

hd

Enhanced quality and experience

Experience crystal-clear HD voice calls with VoLTE.

Read more about the JENDELA initiative here.

Are U on 4G?

Once the 3G network is shut down, only 4G-compatible devices will be able to connect to the 4G network. If you're still on a 3G-only device, the time to upgrade is now! Follow the steps below to check if your phone is 4G-enabled.

 

Already own a 4G-compatible device? Go to the last section to enable 4G on your device.

Step 1

settings

Go to your Settings and select Mobile Network.

Step 2

cellular

Select Network Mode.

Step 3

4g-volte

If 4G/LTE is listed as one of the options, your device is 4G-enabled.

Step 1

settings

Go to your Settings and select General.

Step 2

cellular

Select Cellular.

Step 3

4g-volte

If you see an Enable 4G LTE option, your device is 4G-enabled.

Not on 4G yet?

Upgrade to a 4G device with only RM0!

Device 1
RM0 FOR EVERYONE
Samsung Galaxy A03

(RRP: From RM469)

Device price
32GB

RM0

Upfront
payment

RM0

Total payable
upon registration

RM0

Phone package contract valid for 24 months.

Device 3
RM0 FOR EVERYONE
OPPO A57

(RRP: From RM699)

Device price
64GB

RM0

Upfront
payment

RM0

Total payable
upon registration

RM0

Phone package contract valid for 24 months.

Phone package contract valid for 24 months.

 

Free 1GB high-speed data is based on a daily redemption basis.

Phone package contract valid for 12 months.

1 NRIC is eligible to sign up for 2 devices under the KM40 plan.

New users are required to purchase this promotional phone package at a U Mobile store.

 

Device 1
RM0 FOR EVERYONE
Samsung Galaxy A03

(RRP: From RM469)

Device price
32GB

RM99

Upfront
payment

RM0

Total payable
upon registration

RM99

Phone package contract valid for 12 months.

Device 3
RM0 FOR EVERYONE
OPPO A57

(RRP: From RM699)

Device price*
64GB

RM199

Upfront
payment

RM0

Total payable
upon registration

RM199

Phone package contract valid for 12 months.

*Limited time offer

Phone package contract valid for 12 months.

Already on 4G?
Enjoy noise-free HD voice calls with free VoLTE!

Crystal-Clear HD Calls

Crystal-Clear HD Calls

Experience your most important calls in extra clarity.​

A True Multitasking Experience

A True Multitasking Experience

Stay online, connected and uninterrupted. Chat, surf and game even when you’re in calls.​

Speedy Call Setup​

Speedy Call Setup​

Set up your calls instantly and get connected in no time.​

Just follow the steps below to activate VoLTE

Step 1

ensure volte

Ensure VoLTE Compatibility​

Check if your device is VoLTE compatible via your phone Settings.​

Step 2

update your device

Update Your Device​

Make sure to update your device to the latest firmware.

Step 3

set up mobile data

Set up Your Mobile Data Options

Go to your phone Settings > Mobile Data > Mobile Data Options 

Step 4

enable volte

Enable VoLTE​

Select 4G and enable VoLTE.

You may also refer here for a user guide.

Frequently Asked Questions

Get your questions answered here.​

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VoLTE
3G Network Retirement
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