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马上注册

我们都在你左U！

身为U Mobile的一份子，你只需是后付或预付配套的活跃用户，即可获得保障。

年龄介于18至70岁的马来西亚公民以及马来西亚永久居民皆有资格注册。
获享高达RM13,000的保障。仅需每月缴付RM3。
现在享有意外医疗费用津贴每年高达RM500。
 

U先为意外做好准备

观看以下视频了解关于GoInsure 3提供的保险保障。

获得GoInsure 3保障仅需RM3！

年龄介于18至70岁的后付和预付配套用户皆有资格享有。

意外身亡津贴

RM10,000

意外残疾津贴

RM10,000

意外医疗费用津贴

RM500/年

个人意外身亡治丧津贴

RM2,500

更多关于GoInsure 3的详情：

产品披露声明 统括保单
声明与授权 CHUBB INSURANCE MALAYSIA BERHAD的个人资料保护通知

该保单由Chubb Insurance Malaysia Berhad（“ Chubb”）所承保，并根据《 2013年金融服务法》授权并受马来西亚国家银行监管。 U Mobile Services Sdn. Bhd. 是Chubb的注册代理，同时U Mobile Sdn. Bhd.也是GoInsure 3的主要保单持有人。此处详情并不完整，请阅读产品披露表和主要保单了解更多详情。

如何注册 GoInsure 3

还未加入U Mobile？赶快签购我们任何的后付或预付配套，并根据以下的步骤获得保障。

后付配套 预付配套 手机配套

通过线上注册

浏览以下网页注册GoInsure 3。

马上注册

填写并提交个人资料。个人资料必须符合已注册的U Mobile账户。

成功注册后的2个工作日内接收确认SMS通知。

FAQs T&C

GoInsure 3

  1. The GoInsure 3 plan:

    1. is offered and underwritten by Chubb Insurance Malaysia Berhad, Registration No. 197001000564 (9827A)(“Chubb”), an insurer licensed by Bank Negara Malaysia under the Financial Services Act 2013;

    2. is a master policy plan obtained by U Mobile Sdn Bhd. Registration No.199101013657 (223969-U) (“U Mobile”) for the benefit of its subscribers. The details of the master policy can be found at www.u.com.my/goinsure3.

    3. is distributed by U Mobile Services Sdn Bhd. Registration No. 200401034375 (672884-H), the wholly owned subsidiary of U Mobile and a corporate agent of Chubb who is authorised to distribute the GoInsure 3 plan;

    4. is an insurance product designed to cover you in the event of bodily injury arising from an accident that results in death or permanent disablement; and

    5. also provides coverage such as accidental medical expenses and bereavement benefits.

Kindly refer to the product disclosure sheet made available at https://www.chubb.com/my-en/campaign/goinsure.aspx for further details.

GoInsure 3 provides coverage for the following:

Benefits Sum Insured
Accidental Death RM 10,000
Accidental Disability RM 10,000
Accidental Medical Expenses RM 500 per annum
Bereavement expenses* due to accident RM2,500
Monthly Premium RM3.00 (inclusive of tax)

GoInsure 3 does not apply to any benefit arising directly or indirectly out of:

  1. deliberate self-inflicted injury, suicide or, criminal or illegal act;

  2. you being under the influence of intoxicating liquor, including having a blood alcohol content over the prescribed legal limit whilst driving, or being under the influence of any other drug unless it was prescribed by a doctor and taken in accordance with the doctor’s advice;

  3. you engaging in any professional sports, meaning your livelihood is substantially dependent on income received as a result of you playing sports;

  4. you engaging in any motor sports as a rider, driver and/or a passenger;

  5. you being a pilot or crew member (on active duty) of any aircraft, or engaging in any aerial activity, including parachuting and hang-gliding, except as a passenger in any properly licensed aircraft; or

  6. pre-existing medical conditions.

The above are some of the key exclusions under the GoInsure 3 plan that you should be aware of. Please refer to the full list of exclusions which can be found in the policy wordings.

GoInsure 3 is exclusively offered to U Mobile customers who are:

  1. Malaysian citizens or permanent residents of Malaysia; and

  2. aged between 18 up to 70 years on the effective date of coverage. As an illustration, if your date of birth is 28/11/1949, the last renewal date for GoInsure 3 will be 27/11/2019, which is a day before you turn 70.

Upon receipt of an SMS, MyUMobile App or email notification on GoInsure 3 from U Mobile, you can opt in to GoInsure 3 by (“Opt-In”) via the designated Web Portal at http://u.com.my/goinsure3.

You will receive a notification via SMS from U Mobile once you have successfully Opt-In (“Opt-In Notification”).

Upon receipt of the Opt-In Notification, you will receive insurance coverage for GoInsure3 which is valid for a period of 1 month effective from the date you receive the Subscription Notification (“Coverage Period”).

If you received a notification from U Mobile that your Opt-In failed, you will need to visit the nearest U Mobile branch or service centre at the locations listed at www.u.com.my to update your personal details

Once you have updated your personal details, you can try to Opt-In to GoInsure 3 again by following the steps listed in question 5 of this FAQ.

Your GoInsure 3 coverage will commence upon your receipt of the Opt-In Notification via SMS.

You can check the status of your GoInsure 3 subscription via:

  1. MyUMobile App by following the steps listed below:

    2. MyUMobile App > Menu Tab > Digital Goods & Services > Transaction History > Menu Tab > Subscription; or

  2. Contacting U Mobile by calling customer care at 6018-388 1318.

Yes, you may terminate your GoInsure 3 plan by following the steps listed below:

  1. via SMS by sending “STOP G3” to 28122;

  2. via the MyUMobile App by clicking on:

    3. MyUMobile App > Menu Tab > Digital Goods & Services > Transaction History > Menu Tab > Subscription > Cancel; or

  3. via U Mobile customer care by calling 6018-388 1318

Upon U Mobile’s receipt of your termination notice via SMS, you will be entitled to enjoy the existing GoInsure 3 coverage until the expiry of the coverage period.

As an illustration, if your GoInsure 3 is effective on 1 May 2020 and you send the termination notice via SMS on 4 May 2020, your GoInsure 3 will be terminated on 4 May 2020. However, you will continue to receive coverage under the terminated GoInsure 3 until 31 May 2020 (i.e. the expiry date of the GoInsure 3 coverage).


The premium for your GoInsure 3 plan will be charged immediately upon successful Opt-In and on a monthly basis for subsequent renewals. Your coverage will continue, on a monthly basis with recurring payments unless you cancel your GoInsure 3 plan. The premium charged will be reflected in your Postpaid bill if you are a Postpaid subscriber or will be deducted from your Prepaid credit, if you are a Prepaid subscriber.




U Mobile’s Carrier Billing for GoInsure3 Insurance Plans

  1. You can choose to purchase GoInsure 3 insurance plans from Chubb Insurance Malaysia Berhad (“CHUBB”) via U Mobile SelfCare Portal at http://u.com.my/goinsure3 (“GoInsure 3 Plan”) with your device using your U Mobile postpaid or prepaid account (“U Mobile Account”). We will bill you the monthly premium applicable for the GoInsure 3 Plan you purchased in your monthly postpaid bill or deduct the credit from your prepaid account.

  2. If you choose to buy GoInsure 3 Plan using your U Mobile Account, you agree to these terms of use and the terms applicable to the relevant U Mobile prepaid or postpaid subscription plan including our privacy policy all of which are available on http://www.u.com.my/tnc/227.

  3. GoInsure 3 Plan is subject to the terms of your agreement with CHUBB and CHUBB’s privacy policy which are made available on www.chubb.com/my-goinsure>. U Mobile makes no representations nor warranties on the GoInsure 3 Plan.

  4. You warrant that you are authorised to use your U Mobile Account to purchase the GoInsure 3 Plan.

  5. Registration and Usage

    1. You will need to register for the GoInsure 3 Plan by following the steps provided at https://www.u.com.my/goinsure3.

    2. To use your U Mobile Account as your preferred payment method, you must ensure the following:

      1. your device must be on U Mobile network; and

      2. your U Mobile Account must be active. If you are a prepaid user, you must have enough credit in your prepaid account to purchase GoInsure 3 Plan.

        3. “Active” means:
        1. for prepaid and postpaid subscribers, able to make and receive calls; or

        2. for broadband subscribers, able to use the mobile data service under the broadband subscription.

    3. We may stop allowing you to purchase or renew the GoInsure 3 Plan using your U Mobile Account, for any reason whatsoever, with or without notice including if U Mobile suspects that there is fraudulent or unauthorized use or if our agreement including the master policy issued by CHUBB has been terminated or for any reason or for any operational reasons.

    4. If you port your mobile number to another mobile operator, you will not be able to use your U Mobile Account to purchase the GoInsure 3 Plan but you remain responsible for all fees and charges incurred before porting out. Your existing GoInsure 3 Plan will remain valid until the expiry date provided on your e-certificate. Refunds are not applicable once the GoInsure 3 Plan has been purchased.

    5. GoInsure 3 Plan is not under our control and we are not responsible for the underwriting, claim process and dispute resolution under the GoInsure 3 Plan. If you have any issues relating the following matters in relation to your GoInsre 3 Plan, you may visit our U Mobile Self Care Portal at www.u.com.my/goinsure3 or contact U Mobile Customer Careline at +6018-388 1318:

      1. purchasing;

      2. premium payment;

      3. monthly renewals; and

      4. termination

    6. you have any other issues not listed in paragraph 5(e) above, you are required to contact CHUBB directly for assistance.

  6. Charges and Payment

    1. We do not set the insurance premium payable for GoInsure 3 Plan. The insurance premiums are determined by CHUBB and are subject to adjustment or taxes determined by CHUBB.

    2. If you purchase the GoInsure 3 Plan using your U Mobile Account while you are roaming overseas, you will be charged in Ringgit Malaysia based on the insurance premium determined by CHUBB.

    3. When you purchase the GoInsure 3 Plan using your U Mobile Account we will charge the monthly premium payable to your postpaid bill or deduct your prepaid credit. The monthly premiums shall be deducted or charged on a monthly basis unless you terminate or cancel your GoInsure 3 Plan in accordance with the terms and conditions applicable.

    4. Mobile data charges (including international data roaming charges) will apply when you purchase or terminate the GoInsure 3 Plan.

    5. You can only purchase one plan at a time. You will be able to purchase the GoInsure 3 Plan as long as you have sufficient credit balance in your prepaid account or subject to your postpaid credit limit.

    6. You are advised to take note of the premium due date as prescribed on your GoInsure 3 Plan e-certificate and the termination option available at the time of your purchase of the GoInsure 3 Plan. You may terminate the GoInsure 3 Plan via U Mobile Self Care Portal, My U Mobile App or by contacting U Mobile Customer Careline at +6018-388 1318. The termination steps are provided on http://u.com.my/goinsure3 for your reference.

  7. General

    1. U Mobile may change any of these terms of use from time to time. Any such change will be posted on our website and will appear in a pop up notice from U Mobile Selfcare portal or MyUMobile App. It is your responsibility to check the terms of use.

    2. To the extent permitted by law, U Mobile excludes all liability in connection with use of your U Mobile Account to purchase of the GoInsure 3 Plan. You agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage; whether direct or indirect, special or consequential arising from use of your U Mobile Account to buy the GoInsure 3 Plan and your purchase of GoInsure 3 Plan.

    3. Our privacy policy (www.u.com.my/tnc/227) applies to how we use your personal information.

    4. U Mobile does not own the copyright, trademarks, services marks or other marks of CHUBB. These marks are owned and registered by their respective owners.

    5. These terms of use are governed by the laws of Malaysia. You agree that the Courts of Malaysia have jurisdiction over all matters arising from these terms of use.

    Version: 31 December 2020