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Giler Rewards U Special

Introducing the new U Mobile GILER Rewards

More rewards, more deals, more fun! Check out our new rewards programs and deals that are absolutely Giler!

It’s the most GILER and amazing reward in town for only RM1! A new deal every Thursday!

Year-long rewards from your favourite brands that’ll rock you, 365 days a year!

To find out more, download the MyUMobile App

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DurianBB Park

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Burger on 16

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Cornery – the popcorn gallery

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As a U Special member, you'll enjoy specially curated privileges just for being with us! You'll get access to special deals on F&B and from our lifestyle partners, chances to experience exclusive once in a lifetime events, and a special treat on your birthday month on us!

Invitation to be a U Special member is automatic for qualified subscribers. Check our FAQ for qualification criteria

Join our specially curated U Special Experience campaigns for your chance to win amazing and unique experience prizes! Exclusive to U Special subscribers.

Find Out More

Celebrating your extra special day with a FREE treat from us on your birthday month!

Find Out More

A range of even more spectacular U Special rewards curated just for U! Browse for premium partner rewards for even more attractive deals!

How to join U Mobile Rewards:

Download and log in to MyUMobile App
Tap on ‘Subscriber Rewards’ to get your desired deals
Start redeeming great rewards by heading to merchant(s) outlet/ online redemption!

Download MyUMobile App

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MyUMobile App

R U Special?

Type in your U Mobile number to check

FAQs T&C

Filter:

Can I grab the voucher when I am in passive mode?

U Mobile customer will be able to enjoy the ‘Giler Thursday’ offer with valid login to the app and be able to access to menu.

Can I transfer the ‘Giler Thursday’ Rewards to someone else?

‘Giler Thursday’ rewards are not transferrable. You are required to present the ‘Giler Thursday’ reward voucher at participating merchant’s store for redemption and validation.

What should I do if my ‘Giler Thursday’ Rewards voucher is not accepted or redeemable at the participating merchant’s stores?

We apologize for the inconvenience caused. Please call our Customer Service via +6018 388 1318 to provide us following details for our further investigation

U Mobile phone number
Redemption Date/Time
Voucher code
Merchant name
Merchant location
Reason for rejection from merchant

What should I do if my ‘Giler Thursday’ voucher is not accepted at time of payment? Should I pay 1st and claim back?

No, please call our Customer Service via +6018 388 1318 to report to U Mobile before any payment or actual redemption made.
Please provide us following details for our further investigation

U Mobile phone number
Redemption Date/Time
Voucher code
Merchant name
Merchant location
Reason for rejection from merchant

Why I cannot view what is the offered for ‘Giler Thursday’?

‘Giler Thursday’ is a recurring reward program with surprise deals up for grabs and it’s opened to all active individual U Mobile subscribers via MyUMobile app.
The surprise offer will only be revealed on every Thursday. Frequently check out your MyUMobile app on every Thursday to find out the Giler Thursday offers on every Thursday.

Filter:

Giler Thursday

Giler Thursday rewards will be available every Thursday. Kindly refer to the detailed Terms & Conditions stated in the e-voucher for each Giler Thursday deal via MyUMobile app.

U Special

"U Special" is a loyalty program that offers special privileges to U Mobile customers, in addition to our normal loyalty offering. By participating in and enjoying the offers under U Special, you are bound by U Special Terms and Conditions as set out below.

Eligibility

Membership of U Special is free and by invitation only. You may be invited if you have an active Postpaid or Prepaid account. Active means able to make and receive calls.
1. Postpaid and prepaid account invited to be a U Special member in the basis of maintenance of more than RM80 spending for the last 3 months.
2. U Mobile customer has to be at least one year with U Mobile.
Only individuals may be U Special members. Individuals who have signed up under a corporate scheme but have registered with us under individual names and NRIC are eligible.

Business customer registered with a business registration number is not eligible.

Mechanics of U Special Loyalty Program

U Special Experience

- Get invited to exclusive events and win once-in-a-lifetime experiences.

You may redeem U Special experience offers made available by us from time to time. We call such offers “U Special Experience”.

Redemption of your experiences can be performed via MyUMobile App.

Terms and conditions of the U Special Experience offered may vary, so please check the U Mobile Rewards website (www.u.com.my/rewards/u-special) and MyUMobile App regularly for updates.

U Special Birthday Treats

You will be invited to enjoy dining or other special privileges complimentary of U Mobile.

You will be required to ensure your personal details are up to date. “Personal details” comprise of full name as per NRIC, NRIC number, gender, race, home address and email address.

Personal details could be updated via MyUMobile App, Self-care, Branch or Contact 60183881318.

U Special Rewards

You will be entitled to a range of spectacular U Special rewards curated just for U Special subscribers. U Special rewards present more premium brands catering to just U Special subscribers.

Please refer to U Mobile Rewards website (www.u.com.my/rewards/u-special) and My U Mobile App regularly for updates on these deals and the applicable terms and conditions.

General

The offers, privileges and benefits under U Special are non-transferable.

You are required to flash U Special loyalty program flag in MyUmobile App with U Special tagging to enjoy specified discounts or privileges.

All services and goods made available to members are provided on an as is and as available basis. U Mobile makes no express or implied representations or warranties in relation to the services and goods including but not limited to the satisfactory, fitness for purpose, merchantability, safety legality, title and non-infringement of the services and goods. To the full extent permitted by law, U Mobile disclaims any and all such representations and warranties.

It is your responsibility to keep your personal details with U Mobile up to date.

U Mobile's decision on any matter relating to U Special is final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.

U Mobile may change any of these Terms and Conditions including terminating, suspending or extending any offer periods. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in U Special.

By participating in U Special, all participants:
1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in U Special; and
2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
To the extent permitted by law, U Mobile excludes all liability in connection with U Special. All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in U Special.

The subscription and use of U Mobile's mobile services are subject to U Mobile's standard service Terms and Condition and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile's standard service Terms and Conditions will apply to the extent of such inconsistency.

U Special and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from U Special.

Version Date: 25 August 2016