How can we help you?

Helpful info

Switch to U

Switch over to U Mobile with your current number.

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MyUMobile App

Pay bills, top up and check your usage with the one-stop U Mobile app.

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Broadband guide

Setup your modem, troubleshoot your connection and more.

User guide Modem setup Troubleshooting
your connection
Firmware upgrade

Billing & payment

Quick and secure payments via convenient payment channels.

How to make payment Understanding your bill

OpenSignal Map

Our coverage as experienced by real users

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Prepaid top ups

Top up your prepaid, online and offline.

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Can’t find the help you need?

If you require further assistance, you can get in touch with us via the following channels:

Send us an email and we'll get back to you
Drop by your nearest U Mobile store.
Need help urgently? Call us at +6018 388 1318