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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

U Premium & U Platinum

The U Premium and U Platinum plans are Postpaid Voice & Data Plans designed to meet the needs of Enterprise customers that wants to stand out from competitors with their special numbers.

Please contact our Enterprise Account Manager, or leave your details at “Talk To Us” on our website and we will get in touch.

The monthly access fee is the monthly subscription fee that is billed to the subscriber for them to be eligible for Free Data, Voice minutes and SMS.

The advance payment for U Premium is RM1,008*. This advance payment is charged upfront, and will be used to pay for your initial monthly bills.
*The advance payment is equivalent to 6 months of the U Premium access fee (RM168 x 6 months).

The advance payment for U Platinum is RM1,992**. This advance payment is charged upfront, and will be used to pay for your initial monthly bills.
**The advance payment is equivalent to 4 months of the U Platinum access fee (RM498 x 4 months).

The U Premium contract period is 24 months and U Platinum plan contract period is 36 months.

The ETC is based on the daily access fee (i.e. monthly access fee divided by 30 days) multiplied by the number of days remaining in the contract.

For example, the U Premium access fee is RM168, and the minimum period of service for U Platinum is 24 months. If we receive your termination notice on the 5th day of the 3rd month within the minimum period, your cancellation charges will be as follows:

U Mobile Plan
Rate Plan Cancellation Charges Total Cancellation Charges
U Premium (RM 168 x 21) + (168/30*25) = RM 3,668 RM 3,668
For example, the U Platinum access fee is RM498, and the minimum period of service for U Platinum is 36 months. If we receive your termination notice on the 5th day of the 3rd month within the minimum period, your cancellation charges will be as follows:
U Mobile Plan
Rate Plan Cancellation Charges Total Cancellation Charges
U Platinum (RM 498 x 33) + (498/30*25) = RM16,849 RM 16,849

Yes, but you can only downgrade your plan after full completion* of the contract (i.e. 36 months).

*Full completion includes full settlement of all amounts due to U Mobile by the subscriber.

Yes. U Platinum plan subscribers can port out:

  • upon the completion of the 36-month contract; or
  • after paying off the penalty and all amounts due to U Mobile if the 36-month contract is not fulfilled at the time of request.

There is no limit, but one subscriber is eligible for up to 3 principal lines only. You can sign up for a maximum of 3 rate plans with U Mobile. These include existing voice and broadband plans, and the Voice & Data plans.

Yes. You will have to pay your monthly bill via credit card, with auto-debit enabled.