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HUAWEI 1+1 Year Warranty
Any purchase of HUAWEI devices made from 1st July to 30th September 2019 are entitled for the 1+1 year warranty. Customers are required to log-in to HUAWEI HiCare app (pre-installed in the HUAWEI devices) to claim for the extended warranty.
For U Mobile customers, the eligible models are HUAWEI P30, P30 Pro, Mate 20, Mate 20 Pro and nova 3i.
Kindly ensure that you have claimed the extended warranty via the HUAWEI HiCare app before you walk-in to the service centre. You are required to show the official receipt from U Mobile if needed.
Please refer to the list below for nationwide HUAWEI service centres:
| Service Center Name | Address | City | Postcode | State |
| *Customer Service Center - TOM Terengganu | A39, Jalan Molek 1/5A ,Taman Molek, | Johor Bahru | 81100 | Johor |
| *Customer Service Center - TOM JB | Lot 3927, Tingkat Bawah, Jalan Air Jernih, | Terengganu | 20100 | Kuala Terengganu |
| *Customer Service Center - Hello KL | Lot 1.03 & Lot. 1.04, 1st Floor, Podium Block, Plaza Berjaya, No. 12, Jalan Imbi, | Kuala Lumpur | 55100 | Kuala Lumpur |
| *Customer Service Center - TOM KL | Lot no. 5.100.00 Level 5, Pavilion Elite Kuala Lumpur, 168, Jalan Bukit Bintang, | Kuala Lumpur | 55100 | Kuala Lumpur |
| *Customer Service Center - TOM Prai | Lot A. Ixora Hotel, Ground Floor, 3096, Jalan Baru,Bandar Perai Jaya, | Prai | 13600 | Penang |
| *Customer Service Center - Hello Penang | 2A, Ground Floor, Brown Road, | Penang | 13600 | Penang |
| *Customer Service Center - TOM Ipoh | L1-R-3, No 3 De Garden Persiaran Medan Ipoh, Medan Ipoh, | Ipoh | 34000 | Perak |
| *Customer Service Center - Axxon Tech Kota Kinabalu | Lot 3-14, Tingkat 3, Block C, Kompleks Karamunsing, Jalan Tunku Abdul Rahman, | Kota Kinabalu | 88000 | Sabah |
| *Customer Service Center - Axxon Tech Kuching | One TJ ICT Shopping Complex, Lot 14665, Unit 1.2, Jalan Stutong, | Kuching | 93350 | Sarawak |
| *Customer Service Center - Axxon Tech Kuantan | B12, Ground Floor, Lorong Haji Ahmad 10, | Kuantan | 25300 | Pahang |
| *Customer Service Center - Axxon Tech PJ | Lot LG2.71, LG2 Floor, Sunway Pyramid, NO.3, Jalan PJS 11/15, Bandar Sunway, | Petaling Jaya | 46150 | Selangor |
| *Customer Service Center - TOM Alor Setar | 2-08 & 2-09, No. 1, Aman Central, Lebuhraya Darul Aman, | Alor Setar | 05100 | Kedah |
| *Customer Service Center - TOM Batu Pahat | No.12, Jalan Persiaran Flora Utama, Taman Flora Utama, | Batu Pahat | 83000 | Johor |
| *Customer Service Center - AXXON TECH – Seremban | UG61,UG Floor, Terminal One Shopping Centre, | Seremban | 70000 | Negeri Sembilan |
For more information in regards to HUAWEI warranty policy, kindly go to a https://consumer.huawei.com/my/support/warranty-policy/