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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Prepaid Top Up

No sign up is required.

There are no additional charges incurred for using Prepaid Top Up, other than the selected top up amount.

Yes, you can top up for your friends/family who are existing U Mobile prepaid customers.

The service is only available to top up for U Mobile prepaid numbers.

Top up is limited to a maximum of 5 times or RM250 per MSISDN a month.

The service currently does not cater to bulk reloads.

Upon successful top up, an email notification will be sent to your pre-defined email address with a digital receipt.

The credit validity is based on the plan that has been purchased:

  1. Power Prepaid Plan & Unlimited Power Prepaid Plan
    Simply top up your account to stay active. Every RM1 top up is equivalent to 1 day of active period. The maximum active period at any one time is 365 days.

  2. New U Prepaid Plan & U Prepaid Plan
    The credit validity is 2x the value of your top up amount. For example: if you top up RM10, your credit validity is 20 days.

Top Up Amount Validity (Days)
RM 1 2
RM 2 4
RM 3 6
RM 4 8
RM 5 10
RM 10 – RM 29 20
RM 30 – RM 49 60
RM 50 – RM 99 100
RM 100 – RM 499 200
RM 500 and above 365

  1. Disable all pop-up blockers or be aware of pop-ups being blocked.
  2. Check if your card uses 3D secure authentication. Certain banks require 3D secure pre-registration.