Policies, Terms & Conditions

GX30 with BIGO LIVE Awareness Campaign
  1. This “GX30 with Bigo LIVE Awareness” campaign (“Campaign”) is organised by U Mobile Sdn Bhd Registration No. 199101013657 (223969-U) (“U Mobile”) which commences on 17 December 2020 and ends on 16 March 2021 (“Campaign Period”).

  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).

  3. Campaign Eligibility
    1. This Contest is open to all Active U Mobile prepaid subscribers only. “Active” means able to make and receive calls.

    2. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.

    3. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardian to participate in this Campaign.

  4. Campaign Mechanism
    1. To participate in this Campaign, you are required to:

      1. Subscribe to GX30 plan via USSD, MyUMobile App or by SMS (“ON GX30” to 28118); or

      2. renew your existing GX30 within the Campaign Period;

    2. For each subscription or renewal, the applicable service fee will be charged.

  5. Reward
    1. For every successful GX30 plan subscription or renewal, the eligible participants will be entitled to receive complimentary 15 Bigo LIVE diamonds. An SMS notification will be sent to each eligible participant to redeem the reward.

    2. You must redeem the reward within 3 days from the date of receipt of the SMS notification by replying to the SMS (< BIGO < space >< Your Bigo LIVE ID >), failing which the reward will be automatically forfeited.

    3. The reward will then be credited to your BiGO LIVE account within 3 days from the redemption date.

    4. You must ensure that your U Mobile Prepaid account is Active during the Contest Period and until the point of reward issuance.

    5. The reward is given on an "As is" basis and is not transferable or exchangeable for cash, in full or in part. U Mobile is not responsible for the merchantability of the reward. U Mobile reserves the right to substitute the reward with that of similar value at any time without prior notice.

  6. General
    1. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.

    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

    3. All rewards are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.

    4. By participating in the Campaign, all participants:-

      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Contest; and

      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and

      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

    5. The subscription and use of U Mobile’s Prepaid mobile services are subject to U Mobile’s standard Prepaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions will apply to the extent of such inconsistency.

    6. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

    Version: 17 December 2020