Recognition & Awards

Learn about the acknowledgement and recognition U Mobile has received as a growing and thriving corporation.

Communication Networks Category - BRONZE
Putra Brand Awards 2018
U Mobile was honoured with Putra Brand Awards for Communication Networks. This is a significant award as it recognises U Mobile as one of Malaysia’s favourite brands, voted by the public themselves.
Exemplary GIS Project
GeoInnovation Awards 2018
U Mobile was awarded with GeoInnovation Awards 2018 for Exemplary Geographical Information System (GIS) Project for the very first time. This award recognises U Mobile’s innovative use of geospatial technology in addressing real-world challenges in the industry.
Direct Marketing Category - Silver
Marketing Excellence Awards 2018
Marketing Excellence Awards recognises excellence across the marketing communications services industry. U Mobile is proud to have won Silver in Experiential Marketing.
Experiential Marketing - Bronze
Marketing Excellence Awards 2018
Marketing Excellence Awards recognises excellence across the marketing communications services industry. U Mobile is proud to have won Bronze in Experiential Marketing.
Malaysia’s Mobile Data Service Provider of the Year & Excellence in Customer Experience
2018 Frost & Sullivan Malaysia Excellence Awards
U Mobile won big once again at the 2018 Frost & Sullivan Malaysia Excellence Awards with a total tally of four awards. The awards won are Malaysia’s Mobile Data Service Provider of the Year, Excellence in Customer Experience Award - Online Experience in Telecommunications Industry, Excellence in Customer Experience Award - Mobile Experience in Telecommunications Industry, Excellence in Customer Experience Award - Overall Experience in Telecommunications Industry.
Best Prepaid Plan and Most Improved Telco
Lowyat.NET 2017 Community Choice Awards
U Mobile won Best Prepaid Plan and Most Improved Telco at Lowyat.NET 2017 Community Choice Awards, proving yet again customers’ satisfaction on our product and service offerings.
Mobile Marketing Category - Silver
Marketing Excellence Awards 2017
U Mobile bagged silver for Mobile Marketing at Marketing Excellence Awards 2017. Its focus on data service innovation targeting the youth segment has achieved a remarkable success, leading to this win.
Mobile Data Service Provider of the Year and Mobile Service Provider of the Year
2017 Frost & Sullivan Malaysia Excellence Awards
U Mobile clinched double honours at the 13th Annual Frost & Sullivan Malaysia Excellence Awards. The awards include Mobile Data Service Provider of the Year and Mobile Service Provider of the Year.
Best Telco 2016, Most Improved Telco, Best Prepaid and Best Postpaid
Lowyat.NET 2016 Community Choice Awards
U Mobile swept four wins at Lowyat.NET 2016 Community Choice Awards. This includes the title of Best Telco 2016, Most Improved Telco, Best Prepaid and Best Postpaid. These awards are especially meaningful as they are voted in by customers and recognises U Mobile’s continuous efforts to offer value added products and services to the market.
PUTRA MOST ENTERPRISING BRAND OF THE YEAR
PUTRA BRAND AWARDS 2016
U Mobile was awarded with Putra Most Enterprising Brand of The Year at 2016 Putra Brand Awards. This award acknowledges U Mobile as a young and innovative telco that is capable of constantly introducing new value added initiatives to all customers.
Telecommunications Category
Malaysia’s Strongest Brand 2016
U Mobile was awarded with 2016 Malaysia’s Strongest Brands under telecommunications category. This achievement shows that U Mobile is able to shine in a competitive marketplace despite being the youngest telco in the telecommunications industry.
Malaysia’s Data Service Provider of The Year
2016 Frost & Sullivan Malaysia Excellence Awards
U Mobile picked up the Frost & Sullivan Malaysia Excellence Award in 2016 for Malaysia’s Data Service Provider of The Year. This is a significant award that recognises U Mobile’s ongoing efforts in overcoming customers’ data usage concerns with best value data plans.
Fastest Mobile Network in Malaysia
Speedtest Awards by Ookla 2015
U Mobile was honoured with the Speedtest Award by Ookla for having the fastest mobile network in Malaysia. This award is a testament that U Mobile is providing the best mobile customer experience to all Malaysians.
BEST DATA PACKAGE FOR BUSINESS PLAN
MOBILE BUSINESS EXCELLENCE AWARD 2015
U Mobile won Best Data Package for Business Plan at the Mobile Business Excellence Award 2015. This award recognises U Mobile’s innovative offerings to companies in Malaysia.
COMMUNICATION NETWORKS CATEGORY - BRONZE
PUTRA BRAND AWARDS 2015
U Mobile is delighted to receive our very first Putra Brand Awards for Communication Networks. This recognition reaffirms our position as a customer-centric telco, one that is constantly innovating to bring trendsetting marketing initiatives and product propositions to our customers.
OVERALL EXPERIENCE IN TELECOMMUNICATION SECTOR
2015 FROST & SULLIVAN CUSTOMER EXPERIENCE AWARD
U Mobile has won the 2015 Frost & Sullivan Customer Experience Award for the Overall Experience in telecommunication sector as well as the Best Contact Centre Experience, Best Mobile Experience and Best Net Promoter Score. These awards recognise U Mobile in offering its customers the best experience possible at all touch points when purchasing U Mobile products and services.
BEST DATA SERVICE PROVIDER
13TH PC.COM READERS’ CHOICE AWARDS
This award recognises U Mobile’s commitment in providing its customers with affordable, unique and exciting data offerings – giving them the best customer experience for high quality mobile Internet service priced at market-best value.
TELECOMMUNICATION SECTOR
GLOBAL LEADERSHIP AWARDS 2013
This award recognises the outstanding achievements and implementation of business strategies to expand U Mobile’s network and distribution channels in moving the company forward.

Our aim to ‘Live Connected’ not only with our customers but also with our key distribution partners who are committed to building the business with us is a clear demonstration of our commitment and passion in securing this coveted title.
BEST NEW SERVICE AWARD
GOMOBILE INNOVATION AWARDS 2012
The award recognizes the outstanding achievements, contributions and innovations by the industry has impressed the panel of judges with U Mobile’s unique services and value-added offerings found in prepaid services; especially its zero-roaming charges as well as the local call rates with lowest data roaming for subscribers travelling to Singapore. U Mobile’s prepaid service also outshone other shortlisted services with its free calls offering where subscribers can call their friends and families within the network for free with no restriction to the number of contacts. The company’s Unlimited Mobile Internet (UMI) for prepaid subscribers too caught the panel’s attention as U Mobile boasts to be the first in the market to offer this attractive offer, allowing users to surf the Internet at less than RM1 per day. All these unique services and offerings have made U Mobile bagged the “Best New Service” award under the GoMobile Innovation Awards 2012 category.
MOST PROMISING SERVICE PROVIDER OF THE YEAR
2012 FROST & SULLIVAN MALAYSIA EXCELLENCE AWARDS
The award recognizes the company for its outstanding performance, rising above the competition and has demonstrated clear leadership through its outstanding subscriber growth rate and disruptive service innovation which has outranked other contenders in the field. U Mobile’s bold business and marketing strategies manifested in the string of many “firsts in the market” and through its well-defined three-pronged strategy – expanding network infrastructure, strengthening its brand through innovative product offerings and widening distribution channels that won it the title of Most Promising Service Provider of the Year.
RISING STAR AWARD
PC.COM 12TH READERS CHOICE AWARDS 2011
The award recognizes the company’s zealous transformation and positive disruption in the market through its revolutionary product and service offerings. U Mobile’s effort in creating a niche within the ever-competitive telco space through the company’s three-pronged strategy – expanding network infrastructure, strengthening its brand through innovative product offerings and widening distribution channels – helped secure this coveted title.