U Mobile sedang bekerjasama dengan Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC) dalam satu inisiatif pengesahan data. Inisiatif ini bertujuan untuk mengesahkan integriti pangkalan data pelanggan prabayar kami dengan membetulkan data pendaftaran yang tidak sepadan dan tidak tepat.

Sekiranya maklumat pendaftaran anda seperti Nama, Nombor ID dan Alamat didapati tidak tepat, anda:

 

  • Akan menerima panggilan dan SMS daripada wakil Khidmat Pelanggan kami
  • Perlu mengunjungi Stor U Mobile terdekat untuk mengemas kini maklumat anda.
  • Mungkin mengalami gangguan perkhidmatan sekiranya tidak mengemas kini data.

Kelayakan Mendaftar Prabayar U Mobile

Disclaimer: Anda hanya boleh memilih untuk menggunakan E-Bil U Mobile Pascabayar selepas talian U Mobile anda diaktifkan.

{ "componentId": "flwa5fc" }
Warganegara Malaysia dan Penduduk Tetap
Warganegara Asing dan Pelancong
age

Menepati Had Umur
 

Anda mestilah berusia sekurang-kurangnya 18 tahun.

sim

Mematuhi Had Kad SIM
 

Anda mempunyai kurang daripada 5 kad SIM yang didaftarkan di bawah nama anda.

valid

Mempunyai Dokumen Pengenalan Diri yang Sah

Anda perlu mengemukakan kad pengenalan asal dan sah semasa pendaftaran. Kad pengenalan yang diterima adalah:​

 

  • Kad Pengenalan Malaysia (MyKad)​
  • Kad Pengenalan Teta
  • Kad Pengenalan Angkatan Tentera Malaysia/Polis Diraja Malaysia​
  • Kad Pengenalan Sementara (MyKas)

 

age

Menepati Had Umur

Anda mestilah berusia sekurang-kurangnya 18 tahun.

sim

Mematuhi Had Kad SIM

Anda hanya boleh mempunyai maksimum 2 kad SIM yang didaftarkan atas nama anda.

Mempunyai Passport atau Permit

Mempunyai Pasport Asal

Anda mesti membawa passport asal yang sah semasa pendaftaran.

valid

Dokumen Sokongan yang Sah

Anda mesti mengemukakan dokumen asal yang sah, seperti:

 

  • Permit Kerja
  • Kad Pengenalan Pelajar
  • Tempahan Hotel / Pengesahan Tempahan

 

Lebih Banyak Cara untuk Berhubung

MyUMobile App atau media sosial, kami berada di hujung jari anda.

​

MyUmobile App

MyUMobile App

Hubungi kami melalui MyUMobile App.

Facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

Soalan Lazim

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