Free data for roaming in 12 destinations

Free data for roaming on your business trip

Your postpaid plan now comes with roaming data at no extra charge! Simply activate international roaming before you travel and connect to our preferred roaming partner to take advantage of this offer.

Valid for all data services
Available in 12 destinations
No charge for Roam-Onz quota

Roam-Onz™ is available at these destinations

Preferred Roaming Operator
Optus
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
YES OPTUS / Optus AU
Preferred Roaming Operator
Banglalink
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
Banglalink / BGDBL / Sheba
Preferred Roaming Operator
Cellcard / Metfone
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
Cellcard / MobiTel / 456-01 / Viettel (Metfone) / 45608
Preferred Roaming Operator
Smartone / Hutchison 3
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
SmarTone HK / Hutchison 3
Preferred Roaming Operator
Bharti Airtel
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
airtel
Preferred Roaming Operator
Indosat Ooredoo
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
INDSATOREEDO / INDOSAT
Preferred Roaming Operator
Unitel
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
UNITEL / 45703
Preferred Roaming Operator
Smart
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
SMART
Preferred Roaming Operator
StarHub / Singtel
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
STARHUB / SGP05 / 525-05 / Singtel
Preferred Roaming Operator
KT / SK Telecom
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
KT / SK Telecom
Preferred Roaming Operator
Taiwan Mobile / Chunghwa
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
TW Mobile / Taiwan Mobile / Chunghwa
Preferred Roaming Operator
True Move / AIS / DTAC
Handset display
?
The handset display will appear on your mobile phone’s display, indicating that you are connected to our roaming partner.
TRUE / TH3G+ / True-H 3G+ / 52000 / AIS /AWN / DTAC

Get Roam-Onz™ with these plans

HERO
Postpaid

P68, P79 & P99

Learn More
Prestige
Plans

U Premium, U Platinum

Learn More
iPlans

i90, i130

Learn More
Ultimate
Device Plans

UD90, UD130

Learn More

  1. Be on an eligble plan.

  2. Contact your account manager or visit a store to activate international roaming

  3. Connect to our preferred roaming operators

Eligible Rate Plans Roam-Onz quota
P68 500MB / month
P79 1GB / month
P99 3GB / month
i90, Ultimate Device 90, U Premium 5GB / month
i130, Ultimate Device 130, U Platinum 8GB / month
Operating system:
-

  1. Go to Settings > Wireless and Networks > More settings

  2. Select Mobile Networks

  3. Under Network Operators, select Search Networks

  4. Select our preferred roaming operators

  1. Go to Settings > Carrier

  2. UNCHECK the Automatic option – a list of available operators will be shown

  3. Select our preferred roaming operators

  1. Go to Settings > Mobile Network

  2. Under Network Selection, select Manual

  3. Select our preferred roaming operators

  1. Go to Settings > Network Connections

  2. Select Mobile Networks

  3. Under Network Selection, select Manual

  4. Select our preferred roaming operators

  1. Go to Options > Network and Connections

  2. Select Mobile Networks

  3. Under Network Selection, select Manual

  4. Select our preferred roaming operators

FAQs T&C
Filter:
Roam-Onz Global™

Roam-Onz™

Roam-Onz provides you with free data for roaming in 12 popular countries.

It is a bundle plan available with selected Postpaid rate plans.

It’s FREE of charge.

It is depending on the Postpaid plan subscribed.

Eligible Rate Plans Roam-Onz quota
P68 500MB / month
P79 1GB / month
P99 3GB / month
i90, Ultimate Device 90, U Premium 5GB / month
i130, Ultimate Device 130, U Platinum 8GB / month

It is depending on the Postpaid plan subscribed.

Eligible Rate Plans Roam-Onz quota
P70 & P78 5GB / month
P98 8GB / month

No. Roam-Onz is a data-only service.

No. The quota is exclusively for Principal line only.

Yes, you need to connect to our preferred roaming network operator when you are on data roaming at selected destination.

You may check via MyUMobile app, or by dialing *118*6*1*1#

Yes, you will receive notifications when the quota usage reaches 80%, 95% & 100%.

Filter:
Roam-Onz Global™

Roam-Onz™

General

  1. The Roam-Onz™ Promotion (“Promotion”) is a data roaming offer which provides you with data quota (which is separate and in addition to your domestic data quota) on roaming at selected countries at no additional charge. This Promotion is not applicable for voice and SMS service.

  2. The Promotion is available to P68, P70, P78, P79, P98, P99, i90, i130, UD90, UD130, U Premium and U Platinum U Mobile postpaid subscribers (principal lines only).

  3. The Promotion is not applicable for member and supplementary lines.

  4. The Promotion cannot be transferred to any other mobile numbers.

  5. The Promotion is provided according to the Terms of Service on our Postpaid Sign-Up Form. You must comply with those terms including the relevant service description, Privacy Policy, the relevant Postpaid subscription plan and these additional terms and conditions (collectively, the "Terms") all of which are available on www.u.com.my.

  6. We reserve the right to modify or otherwise change these Terms including the charges without notice to you. This overrides any requirement where we may have to give you notice in other parts of our agreement with you.

  7. The Promotion cannot be combined with any other offers unless expressly stated.

  8. The Promotion is available from 16 May 2017 until 31 Dec 2020 (“Promotion Period”).


Activation and Charges

  1. To enjoy the Promotion you have to:

    1. activate your international roaming service before you travel; and
    2. manually connect to either one of the preferred roaming operator’s networks when you are on roaming at the respective countries:


    No. County Preferred Roaming Operator Effective Date
    1 Australia Optus 1 November 2016
    Telstra 7 April 2016 till 31 October 2016
    2 Bangladesh Bangalink 7 April 2016
    3 Cambodia Cellcard 7 April 2016
    Metfone 17 December 2019
    4 Hong Kong HKT 7 April 2016 till 13 December 2018
    Hutchison 3 2 May 2018
    Smartone 24 May 2019
    5 India Aircel 7 April 2016 till 1 April 2018
    Bharti Airtel 1 March 2018
    Reliance 7 April 2016 till 28 Feb 2018
    6 Indonesia Hutchison 16 October 2017
    Telkomsel 7 April 2016 till 30 September 2016
    Indosat Ooredoo 01 October 2016
    7 Laos Beeline Temporarily Unavailable
    Lao Telecommunications 26 June 2019
    Unitel 17 December 2019
    8 Philippines Smart 7 April 2016
    9 Singapore StarHub 7 April 2016
    Singtel 3 January 2019
    10 South Korea SK Telecom 7 April 2016
    KT 06 February 2017
    11 Taiwan Taiwan Mobile 7 April 2016
    Chunghwa 3 July 2019
    12 Thailand AIS 19 December 2018
    True Move 7 April 2016
    DTAC 17 January 2020

  2. If you do not connect to the preferred roaming network specified above, you will not be able to connect to the internet while on roaming. However, you may still use voice and SMS service subject to the applicable charges imposed by the roaming operator you connect to.

  3. Once you connect to the network above based on the country you are in, you may use your data quota allocated based on your existing postpaid plans (“Roam-Onz Quota”). For example, if you are subscribed to P99 plan, your Roam-Onz™ Quota is 3GB. You may continue to use the Roam-Onz Quota on roaming at the countries listed above if you are connected to the preferred roaming operator’s network.

  4. You may check your Roam-Onz™ Quota’s usage while on roaming by

    1. Dialing *118#; or

    2. using the MyUMobile App

  5. Upon full utilisation of your Roam-Onz™ Quota:

    1. we will notify you via SMS and your Roam-Onz™ service is no longer applicable until the quota is refreshed at the next billing cycle

    2. if you continue to use data roaming, you will automatically subscribe to the daily U Data Roam service (UDR10). The UDR10 is chargeable at RM10 per-day per-country subject to UDR10’s terms and conditions which are accessible at http://www.u.com.my/tnc/150.

  6. The mobile internet roaming service is subject to the preferred roaming operator’s network availability.


Version : 14 February 2020
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