Free data for roaming in 12 destinations

Free data for roaming on your business trip

Your postpaid plan now comes with roaming data at no extra charge! Simply activate international roaming before you travel and connect to our preferred roaming partner to take advantage of this offer.

Valid for all data services

Available in 12 destinations

No charge for Roam-Onz quota

Roam-Onz™ is available at these destinations

Preferred Roaming Operator

Optus

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YES OPTUS / Optus AU

Preferred Roaming Operator

Banglalink

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Banglalink / BGDBL / Sheba

Preferred Roaming Operator

Cellcard / Metfone

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Cellcard / MobiTel / 456-01 / Viettel (Metfone) / 45608

Preferred Roaming Operator

Smartone / Hutchison 3

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SmarTone HK / Hutchison 3

Preferred Roaming Operator

Bharti Airtel

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airtel

Preferred Roaming Operator

Indosat Ooredoo

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INDSATOREEDO / INDOSAT

Preferred Roaming Operator

Unitel

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UNITEL / 45703

Preferred Roaming Operator

Smart

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SMART

Preferred Roaming Operator

StarHub / Singtel

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STARHUB / SGP05 / 525-05 / Singtel

Preferred Roaming Operator

KT / SK Telecom

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KT / SK Telecom

Preferred Roaming Operator

Taiwan Mobile / Chunghwa

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TW Mobile / Taiwan Mobile / Chunghwa

Preferred Roaming Operator

True Move / AIS / DTAC

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TRUE / TH3G+ / True-H 3G+ / 52000 / AIS /AWN / DTAC

Get Roam-Onz™ with these plans

HERO
Postpaid

P68, P79 & P99

Learn More

Prestige
Plans

U Premium, U Platinum

Learn More

iPlans

i90, i130

Learn More

Ultimate
Device Plans

UD90, UD130

Learn More

How to activate Roam-Onz™

Be on an eligble plan.
Contact your account manager or visit a store to activate international roaming
Connect to our preferred roaming operators

Eligible Rate Plans	Roam-Onz quota
P68	500MB / month
P79	1GB / month
P99	3GB / month
i90, Ultimate Device 90, U Premium	5GB / month
i130, Ultimate Device 130, U Platinum	8GB / month

How to select our preferred roaming operators

Operating system:

Go to Settings > Wireless and Networks > More settings
Select Mobile Networks
Under Network Operators, select Search Networks
Select our preferred roaming operators

Go to Settings > Carrier
UNCHECK the Automatic option – a list of available operators will be shown
Select our preferred roaming operators

Go to Settings > Mobile Network
Under Network Selection, select Manual
Select our preferred roaming operators

Go to Settings > Network Connections
Select Mobile Networks
Under Network Selection, select Manual
Select our preferred roaming operators

Go to Options > Network and Connections
Select Mobile Networks
Under Network Selection, select Manual
Select our preferred roaming operators

FAQs T&C

Filter:

Roam-Onz Global™

What is Roam-Onz?

Roam-Onz provides you with free data for roaming in 12 popular countries.

How do I get Roam-Onz?

It is a bundle plan available with selected Postpaid rate plans.

How much does it cost?

It’s FREE of charge.

How much data do I get?

It is depending on the Postpaid plan subscribed.

Eligible Rate Plans	Roam-Onz quota
P68	500MB / month
P79	1GB / month
P99	3GB / month
i90, Ultimate Device 90, U Premium	5GB / month
i130, Ultimate Device 130, U Platinum	8GB / month

How much data do I get if I am already attached to an older data plan?

It is depending on the Postpaid plan subscribed.

Eligible Rate Plans	Roam-Onz quota
P70 & P78	5GB / month
P98	8GB / month

Does it include voice or sms quota?

No. Roam-Onz is a data-only service.

Is the quota shareable with my member & supplementary lines?

No. The quota is exclusively for Principal line only.

Do I have to be on a specific network while roaming?

Yes, you need to connect to our preferred roaming network operator when you are on data roaming at selected destination.

How do I check my Roam-Onz quota balance?

You may check via MyUMobile app, or by dialing *118*6*1*1#

Will I receive any SMS notifications too?

Yes, you will receive notifications when the quota usage reaches 80%, 95% & 100%.

Filter:

Roam-Onz Global™

Roam-Onz™

General

The Roam-Onz™ Promotion (“Promotion”) is a data roaming offer which provides you with data quota (which is separate and in addition to your domestic data quota) on roaming at selected countries at no additional charge. This Promotion is not applicable for voice and SMS service.

The Promotion is available to P68, P70, P78, P79, P98, P99, i90, i130, UD90, UD130, U Premium and U Platinum U Mobile postpaid subscribers (principal lines only).

The Promotion is not applicable for member and supplementary lines.

The Promotion cannot be transferred to any other mobile numbers.

The Promotion is provided according to the Terms of Service on our Postpaid Sign-Up Form. You must comply with those terms including the relevant service description, Privacy Policy, the relevant Postpaid subscription plan and these additional terms and conditions (collectively, the "Terms") all of which are available on www.u.com.my.

We reserve the right to modify or otherwise change these Terms including the charges without notice to you. This overrides any requirement where we may have to give you notice in other parts of our agreement with you.

The Promotion cannot be combined with any other offers unless expressly stated.

The Promotion is available from 16 May 2017 until 31 Dec 2020 (“Promotion Period”).

Activation and Charges

To enjoy the Promotion you have to:

activate your international roaming service before you travel; and
manually connect to either one of the preferred roaming operator’s networks when you are on roaming at the respective countries:

No.	County	Preferred Roaming Operator	Effective Date
1	Australia	Optus	1 November 2016
1	Australia	Telstra	7 April 2016 till 31 October 2016
2	Bangladesh	Bangalink	7 April 2016
3	Cambodia	Cellcard	7 April 2016
3	Cambodia	Metfone	17 December 2019
4	Hong Kong	HKT	7 April 2016 till 13 December 2018
		Hutchison 3	2 May 2018
		Smartone	24 May 2019
5	India	Aircel	7 April 2016 till 1 April 2018
		Bharti Airtel	1 March 2018
		Reliance	7 April 2016 till 28 Feb 2018
6	Indonesia	Hutchison	16 October 2017
		Telkomsel	7 April 2016 till 30 September 2016
		Indosat Ooredoo	01 October 2016
7	Laos	Beeline	Temporarily Unavailable
		Lao Telecommunications	26 June 2019
		Unitel	17 December 2019
8	Philippines	Smart	7 April 2016
9	Singapore	StarHub	7 April 2016
9	Singapore	Singtel	3 January 2019
10	South Korea	SK Telecom	7 April 2016
10	South Korea	KT	06 February 2017
11	Taiwan	Taiwan Mobile	7 April 2016
11	Taiwan	Chunghwa	3 July 2019
12	Thailand	AIS	19 December 2018
		True Move	7 April 2016
		DTAC	17 January 2020

If you do not connect to the preferred roaming network specified above, you will not be able to connect to the internet while on roaming. However, you may still use voice and SMS service subject to the applicable charges imposed by the roaming operator you connect to.

Once you connect to the network above based on the country you are in, you may use your data quota allocated based on your existing postpaid plans (“Roam-Onz Quota”). For example, if you are subscribed to P99 plan, your Roam-Onz™ Quota is 3GB. You may continue to use the Roam-Onz Quota on roaming at the countries listed above if you are connected to the preferred roaming operator’s network.

You may check your Roam-Onz™ Quota’s usage while on roaming by
1. Dialing *118#; or
2. using the MyUMobile App
Upon full utilisation of your Roam-Onz™ Quota:
1. we will notify you via SMS and your Roam-Onz™ service is no longer applicable until the quota is refreshed at the next billing cycle
2. if you continue to use data roaming, you will automatically subscribe to the daily U Data Roam service (UDR10). The UDR10 is chargeable at RM10 per-day per-country subject to UDR10’s terms and conditions which are accessible at http://www.u.com.my/tnc/150.
The mobile internet roaming service is subject to the preferred roaming operator’s network availability.

Version : 14 February 2020