{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":1},"instant":{"seconds":1751299200,"nanos":0},"nowDate":"Jul 1, 2025, 12:00:00 AM","nowTime":"2025-07-01","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":7,"day":1},"instant":{"seconds":1751299200,"nanos":0},"nowDate":"Jul 1, 2025, 12:00:00 AM","nowTime":"2025-07-01","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }
U Mobile
手机配套
手机
宽频
数码生活
优惠
服务中心
Next Gen 5G
我的户口
手机配套
手机
宽频
数码生活
优惠
服务中心
Next Gen 5G

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }

搜索
{ "dropdownFaqProperties": [ { "title": "漫游 & IDD", "value": "roaming", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming.html", "isGroupLabel": true, "childList": [ { "title": " 国际漫游", "value": "international-roaming", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/international-roaming.html" }, { "title": "Roam-Onz ™ 漫游服务", "value": "roam-onz", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/roam-onz.html" }, { "title": "Roam-Onz Global", "value": "roam-onz-global", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/roam-onz-global.html" }, { "title": "国际数据漫游 (Data IR) ", "value": "data-international-roaming-data-ir", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/data-international-roaming-data-ir.html" }, { "title": "IDD", "value": "idd", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/idd.html" }, { "title": "Best IDD 1310", "value": "best-idd-1310", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/best-idd-1310.html" }, { "title": "多日漫游", "value": "multi-day-roaming", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/multi-day-roaming.html" }, { "title": "24小时漫游配套", "value": "24-hour-roaming", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/24-hour-roaming.html" }, { "title": "国际漫游 U Family 128", "value": "u-family-128", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/u-family-128.html" } ] }, { "title": "生活", "value": "lifestyle", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "CPA 服务", "value": "cpa-service", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/cpa-service.html" }, { "title": "免费视频及音乐串流 ", "value": "free-video-music-streaming", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/free-video-music-streaming.html" }, { "title": "Game-Onz", "value": "game-onz", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/game-onz.html" }, { "title": "Google Play", "value": "google-play", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/google-play.html" }, { "title": "Music-Onz", "value": "music-onz", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/music-onz.html" }, { "title": "视频 Carrier Billing ", "value": "video-carrier-billing", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/video-carrier-billing.html" }, { "title": "Video-Onz", "value": "video-onz", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/video-onz.html" }, { "title": " WiFi Calling – iOS", "value": "wifi-calling-ios", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/wifi-calling-ios.html" }, { "title": "App-Onz", "value": "app-onz", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/app-onz.html" }, { "title": "WiFi Calling - 安卓", "value": "wifi-calling-android", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/wifi-calling-android.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/volte.html" }, { "title": "Itunes, Apple Music 和 App Store", "value": "itunes-apple-music-and-app-store", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/itunes-apple-music-and-app-store.html" }, { "title": "GOLIFE", "value": "golife", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/golife.html" }, { "title": "OKU 终生回扣", "value": "oku-lifetime-rebate", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/oku-lifetime-rebate.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/esim.html" }, { "title": "自动扣账", "value": "auto-debit", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/auto-debit.html" }, { "title": "UMobile Prepaid 预付服务自行注册", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/u-mobile-prepaid-self-registration.html" }, { "title": "国际数据漫游 (Data IR) ", "value": "data-international-roaming-data-ir", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/data-international-roaming-data-ir.html" }, { "title": "GoInsure 3 ", "value": "goinsure-3", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/goinsure-3.html" }, { "title": "速递服务", "value": "express-delivery", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/express-delivery.html" }, { "title": "VoWiFi​", "value": "vowifi", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/vowifi.html" }, { "title": "U Mobile 数码学校", "value": "digital-school", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle/digital-school.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming/roam-onz.html", "breadCrumbs": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "电子服务", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services.html" }, { "title": "漫游 & IDD", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming.html" } ] }

更多联系方式

无论是通过 MyUMobile App 还是社交媒体，都能快速便捷的联系我们。

​

MyUmobile App

MyUMobile App

通过 MyUMobile App联系我们。

立即下载
立即下载
Facebook

Facebook

通过FB Messenger留下您的信息。

现在留言
Instagram

Instagram

有疑问吗？请随时私信我们！

立即私信
{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受