
RM0 iPhone Promo
Own an iPhone 16e, 15 pro, & 15 pay RM0 for the first 6 months. Get free global roaming & 1,000GB of high-speed 5G data on your new phone, only with U Mobile.
You can top up using MyUMobile App or dial *118#. Alternatively, you can also top up via banks or online partners. For more info, visit www.u.com.my/plans/prepaid/top-up.
You can top up using MyUMobile App, dial *118# or send SMS. Alternatively, you can also top up via banks or online partners. For more info, visit www.u.com.my/plans/prepaid/top-up.
For Malaysian citizens who register for a U Mobile Prepaid line using either MyKad, NRIC, Malaysian Army or Malaysian Police Identity Card, you will only be charged the Prepaid top-up amount WITHOUT any additional charges.
However, for non-Malaysian citizens, Prepaid top-ups are subject to 6% Service Tax as per examples below:
Prepaid Top-Up (RM) | 6% Service Tax (RM) | Prepaid Account Balance (RM) |
---|---|---|
10 | 0.57 | 9.43 |
30 | 1.70 | 28.30 |
40 | 2.26 | 37.74 |
50 | 2.83 | 47.17 |
100 | 5.66 | 94.34 |
365 | 20.66 | 344.34 |
The maximum credit balance is RM1000. You will not be able to perform any top up if your new credit balance exceeds RM1000.
To reactivate your account, you will need to purchase the Prepaid Account Validity Extension. (Prepaid Account Validity Extension Service - FAQs | U Mobile)
The maximum number of top-ups you can perform is 5 times and/or up to RM365 per month.
No, you can only use Prepaid top-ups for U Mobile Prepaid numbers.
Bulk top-up is currently not available.
Once your top-up is successful, a notification with a digital receipt will be sent to the email address you provided.
Every RM1 top up is equivalent to 1 day extension of active period from the day of top up. The maximum active period is 365 days. Please refer to examples below:
Scenario 1: If you top up RM50 today, your active period will be extended by 50 days from today.
Scenario 2: If you top up RM50 today, your active period will be extended by 50 days from today. If you top up another RM50 tomorrow, your active period will be extended by 50 days from tomorrow.
Scenario 3: If you top up RM50 today, your active period will be extended by 50 days from today. If you top up another RM30 tomorrow, there will be no changes to your active period.
Scenario 4: If you top up RM30 today & RM50 later on the same day, your active period will be extended by 50 days from today.
Scenario 5: If you top up RM50 today & RM30 later on the same day, your active period will be extended by 50 days from today.
If you're having issues with your payment, be sure to do the following:
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