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Terms & Conditions

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"/content/u-mobile/en/personal/support/terms-conditions/prepaid/v20-and-v30.html" }, { "title": "Reload Campaign", "value": "reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/reload-campaign.html" }, { "title": "Booster Add On ", "value": "booster-add-on", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/booster-add-on.html" }, { "title": "Online Prepaid Top Up Service", "value": "online-prepaid-top-up-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/online-prepaid-top-up-service.html" }, { "title": "5G Daily and Weekly Plans", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/hotspot-add-ons.html" }, { "title": "Ultra Speed", "value": "speed-booster", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/speed-booster.html" }, { "title": "CreditSOS Riuh Raya! 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Terms and Conditions for “U Mobile x Konsert MeleTOP TVS: MyUMobile App User VIP Concert Ticket Giveaway"
 

  1. This “U Mobile x Konsert MeleTOP TVS: MyUMobile App User VIP Concert Ticket Giveaway” ("Giveaway") is organised by U Mobile Sdn Bhd Registration No. 199101013657 (223969-U) ("U Mobile") which commences at 00:01 a.m on 5 May 2025 and ends at 11.59 p.m on 11 May 2025 ("Giveaway Period").
  2. All entries received before or after the Giveaway Period will be automatically disqualified.
  3. By participating in this Giveaway, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
  4. Giveaway Eligibility
    1. This Giveaway is open to all Malaysian citizens who are MyUMobile app users during the Giveaway Period (“Eligible Participants").
    2. U Mobile’s employees, agencies, dealers, vendors and their immediate family members are not allowed to participate in this Giveaway. 
    3. U Mobile reserves the right to reject any entries or disqualify any participant without assigning any reason.
  5. Giveaway Mechanics
    1. To participate in this Giveaway and stand a chance to win 1 out of 20 pairs “U Mobile X Konsert MeleTOP TVS VIP Concert Tickets”, you are required to login to the MyUMobile app and grab this deal from the “Concert” category under “Rewards” section during the Giveaway Period.

      Step 1: Download/Log into the MyUMobile App. Member must be registered with a valid mobile number and email address.

      Step 2: Perform Reward redemption. Reward will be made available on the MyUMobile App > Rewards. 

    2. You are allowed to <Grab Deal> every day during the contest period for more chances of winning but you can only redeem the deal once per day. 
    3. The top 20 users with the fastest and highest redemptions over 7 days will win a pair of tickets.
  6. Prize
    1. The twenty (20) winners will receive a pair of tickets (“Prize”) to join U Mobile X Konsert MeleTOP TVS concert at Stadium Bandaraya Miri, Sarawak, 9pm on 17 May 2025. 
    2. Upon announcement of winners, you are required to come to the U Mobile booth on the concert night for the U Mobile x Konsert MeleTOP TVS concert at Stadium Bandaraya Miri, Sarawak to collect your tickets. Ticket collection is from 7.45pm – 8.30pm.
    3. The shortlisted participants/winners are required to present their original Identity Card and MyUMobile App with phone number for verification purposes during prize collection at Stadium Bandaraya Miri, Sarawak.
    4. You are not allowed to sell the Prize to any third parties.
    5. The Prize is non-transferable and non-redeemable for cash in full or in part.
    6. The Prize is given on an “as is” basis. U Mobile is not responsible for the merchantability of the prizes. U Mobile reserves the right to substitute the prize with that of similar value at any time without prior notice.
  7. Mode of Entry
    1. The MyUMobile App
  8. General
    1. U Mobile’s decisions on any matter relating to this Giveaway are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Giveaway and extending the Giveaway Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Giveaway.
    3. All prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Giveaway. All participants agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Giveaway.
    4. By participating in the Giveaway, all participants: -
      1. Consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Giveaway;
      2. Consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
      3. Grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    5. The Giveaway and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Giveaway.

Version: 30 April 2025

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