{{placeholder}}
{{sticker.text}}
01d
:
01h
:
01m
{{sticker.text}}
{{sticker.text2}}
{{deviceBrand}}
{{deviceModel}}
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}
{{monthlyText}}
RRP
{{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
RRP
{{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
from
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}
{{monthlyText}}
{{planStickerText}}
{{planStickerText}}
{{planShortName}}
RM
{{currentPrice}}
{{currentPriceSuffix}}
{{currentPrice}}
{{currentPriceSuffix}}
{{activeCard === anchorName ? `Selected` : selectableCardBtmCtaText }}
{{title}}
{{description}}
{{btmDescription}}
{{btmDescriptionDate}}
{{submittedDetailsLabel}}
- {{interestedInLabel}}
- {{data.find(item => item.fieldName === 'IM_INTERESTED_IN' ).fieldValue}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' ).fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' ).fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' ).fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' ).fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' ).fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' ).fieldValue}}
- {{adresssLineLabel}}
- {{data.find(item => item.fieldName === 'ADDRESS_LINE' ).fieldValue}}
- {{postcodeLabel}}
- {{data.find(item => item.fieldName === 'POSTCODE' ).fieldValue}}
- {{stateLabel}}
- {{data.find(item => item.fieldName === 'STATE' ).fieldValue}}
- {{cityLabel}}
- {{data.find(item => item.fieldName === 'CITY' ).fieldValue}}
{{yourSelectedPlanLabel}}
- {{broadbandPlanLabel}}
- {{data.find(item => item.fieldName === 'BROADBAND_PLAN' )?.fieldValue}}
- {{selectedPostpaidOptionPlanLabel}}
- {{selectedPostpaidOptionPlan}}
- {{monthlyFeeLabel}}
- {{data.find(item => item.fieldName === 'MONTHLY_FEE' )?.fieldValue}}
{{personalDetailsFormLabel}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' )?.fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' )?.fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' )?.fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' )?.fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' )?.fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' )?.fieldValue}}
{{installationAddressFormLabel}}
- {{installationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BUILDING_NAME' )?.fieldValue}}
- {{installationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BLOCK_NUMBER' )?.fieldValue}}
- {{installationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_UNIT_NUMBER' )?.fieldValue}}
- {{installationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_ADDRESS_LINE' )?.fieldValue}}
- {{installationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_POSTCODE' )?.fieldValue}}
- {{installationStateLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_STATE' )?.fieldValue}}
- {{installationCityLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_CITY' )?.fieldValue}}
- {{installationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
{{registrationAddressFormLabel}}
- {{registrationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BUILDING_NAME' )?.fieldValue}}
- {{registrationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BLOCK_NUMBER' )?.fieldValue}}
- {{registrationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_UNIT_NUMBER' )?.fieldValue}}
- {{registrationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_ADDRESS_LINE' )?.fieldValue}}
- {{registrationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_POSTCODE' )?.fieldValue}}
- {{registrationStateLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_STATE' )?.fieldValue}}
- {{registrationCityLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_CITY' )?.fieldValue}}
- {{registrationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
Here's Why It's Better with Us
Free gifts worth more than RM5,000
Extra RM50 Touch N' Go credit
0% instalment up to 36 months
Free Global Roaming in over
60 Destinations
Go ULTRA, Get Rewarded
Enjoy RM50 Touch ‘n Go credit when you sign up for any ULTRA Postpaid plan online.
Switch to U with These Simple Steps
Step 2
Visit our Online Store and choose your desired plan. Select Switch To U to begin the port-in process.
Step 4
For the latest update on your port-in progress, check your Order History or Switch to U Status.**
*Check your Switch to U status regularly and activate your SIM card within 14 days of receipt to prevent your order from being automatically cancelled.
**Check your status online or through the same channel you used to opt for port-in.
More Services
Check Switch to U Status
Find out the status of your Switch to U application here.
Activate Your SIM
Discover how U can activate your new U Mobile SIM seamlessly.
Connect with eSIM
Find out how U can get connected to our network with a new eSIM.
Frequently Asked Questions
Mobile Number Portability (MNP)
Touch 'n Go
How do I switch to U Mobile?
You can switch to U Mobile by following these simple steps:
Step 1: Sign up with U Mobile and indicate that you'd like to switch your current mobile number. Once your registration is successful, you'll receive a U Mobile SIM card while waiting for your number to be released by your existing service provider.
Step 2: Respond to the confirmation SMS from your current provider within the given timeframe. Settle any outstanding bills or charges, if applicable.
Step 3: Insert your U Mobile SIM card once your number has been successfully ported over.
To ensure your port-in request is successful, please ensure:
- You have no overdue payments with your current mobile service provider.
- You are not under any active contract with your current mobile service provider.
- You are the registered owner of the mobile number.
- Your personal details submitted to U Mobile match those with your current mobile service provider.
- Your mobile line remains active.
- You reply to the port-out confirmation SMS from your current mobile service provider within the specified deadline.
You may request to port-in through the following channels:
- Online
- Walk in to the nearest U Mobile store
If I have supplementary lines, can I port them in together?
Yes, you can port in both principal and supplementary lines to U Mobile together. Please ensure:
- All lines meet the required criteria stated above
- All users respond to the confirmation SMS within the specified time.
Note: If even one line fails to meet the criteria, none of the lines will be ported in.
Can I switch between prepaid and postpaid plans?
Yes, you can switch between prepaid and postpaid plans. However, any remaining prepaid credit with your current provider will not be carried over to U Mobile, regardless of the plan type selected.
Ensure that your current prepaid line stays active until the port-in process is complete.
When is the campaign period?
This campaign will commence at 12:00AM on 20 Apr 2026 and will end at 11:59PM on 31 July 2026.
Who is eligible for this campaign?
This Campaign is open to all active new and existing U Mobile postpaid and prepaid subscribers (Corporate account not included). "Active" means able to make and receive calls.
How do I participate in this Campaign?
To participate in this Campaign, you MUST successfully complete the following steps within the Campaign Period as stated below:
(i) Step 1: Purchase any ULTRA Postpaid Plans
- Participants must be registered with a valid mobile number and/or email address.
(ii) Step 2: Receive the TNG voucher via email within 14 days
When you complete the steps listed above, you will be deemed to be a participant of the Campaign. No entry form is required.
