RM120 Rebate for New Users

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Get Rewarded With RM120 Rebate When U Switch

Join U Postpaid 98 or U Family 128 and enjoy RM20 off your bill every month for 6 months. That’s RM120 total back in your pocket!

Up to 1,000GB 5G Data

Free Global Roaming in over

60 Destinations

Unlimited calls and flexible family sharing options

Promo runs from 25 July – 31 October 2025

Two Great Plans. One Easy Switch.

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Things to Note When U Switch

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Before submitting your Switch to U request, please ensure that you:

Settle all outstanding bills

Have no active contract

Have an active principal and
supplementary lines (if any)

Are the registered owner of
the mobile number

Are 18+
(Those aged 12-17 can only
buy Prepaid plans)

Check your Switch to U status in our Online Store

Track whether your port-in is successful after confirming the switch with your current provider and activating your SIM

Check now

Make sure you reply to your current service provider to complete the port-in process

Here are the types of SMS you may receive:

{}

Maxis

Digi

Celcom

Maxis

Digi

Celcom

How to proceed if your port-in request is unsuccessful

Resubmit Your Application

Check the reason for your failed port-in and review the actions required here.*

Submit New Port-in Request

If you're unable to resubmit your application, check that your previous submissions have been cancelled before submitting a new port-in request.

*You can resubmit your request up to 3 times within 14 days. If no action is taken during this period, the order will be cancelled automatically.

Activate your SIM to complete your port-in to U Mobile

Physical SIM

Insert the new SIM into your device once your port-in is successful and your SIM will then be activated.

eSIM

On your Online Store dashboard, check the Order History to know whether your port-in is successful.

Retrieve the QR code from your email or MyUMobile App before activating your eSIM.

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