{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

Stay Connected with WeChat Go SIM Pack

Your essential pack for a trip to Malaysia! ​

Unlimited Data​

Unlimited Data​

All you-can-use data for WeChat App.

High Speed Data

High-Speed Data

Surf high-speed data throughout Malaysia. ​

Free Voice Calls ​

Free Voice Calls ​

Free voice calls within Malaysia and to China.​

3 Plans to Suit Your Data Needs​

Choose your WeChat Go plan now. ​


✓  2.5GB High-Speed Data

✓  7 Days Validity

✓  20mins Free Call (Local/ IDD to China)

✓  12sen/SMS

✓  Unlimited Data 


✓  5GB High-Speed Data

✓  15 Days Validity

✓  50mins Free Call (Local/ IDD to China)

✓  12sen/SMS

✓  Unlimited Data 


✓  5GB High-Speed Data

✓  15 days Validity

✓  60mins Free Call (Local/ IDD to China)

✓  Unlimited SMS

✓  Unlimited Data

✓  Unlimited Basic Data

✓  1GB Roaming Data (within Singapore, Thailand and Indonesia)

*The new WeChat Go 2.5GB and 5GB SIM packs are available for purchase only in China.​

How to Register and Activate your SIM​

Step 1

Scan QR code​

step 5

Scan the QR code via​ WeChat app or search for U Mobile 乐游卡 in Mini Program. 

Step 2

Register SIM

step 6

Register your U Mobile WeChat Go SIM before arriving in Malaysia.​

Step 3
Activate SIM

step 7

Dial *328*8# to activate SIM once you are in Malaysia​.

Note: Your registered WeChat Go SIM must be activated within 180 days from the date of registration. Activation can only be done once you have arrived in Malaysia.​

How to Use WeChat Go SIM Pack ​

Check Balance
Make Calls
Data Settings
Contact U Mobile


step 1

Checking Your Balance

To check balance, dial *328#.​


step 1

Call a Malaysian Number:​

If the Malaysian number is 018 232 8221, just dial 018 232 8221.​


step 2

Call a Chinese Number:​

Dial 0086+ [Chinese number]​

e.g. If the Chinese number is 13912345678, dial 0086 13912345678.


step 3

Call SIM Card from a Non-Malaysian Number:​

Dial 0060 + [SIM card number at the back of your card without the first ‘0’ ]​

e.g. If the SIM card number is 018 232 8221, dial 0060 18 232 8221.​

Upon arrival in Malaysia or any selected roaming country → Switch off your phone → Insert SIM card → Switch on your phone → Switch on data roaming → Restart your phone.​

95% of phones can be used without changing the settings. If you still cannot connect to mobile data, please follow the instructions below:


step 1

How to Set up Data Roaming​

Settings → Cellular → Cellular Data ON → Cellular Data Options → Select 3G/4G Networks → Data Roaming ON → EU Internet OFF (if applicable) .​

step 2

How to Setup the APN​

Settings → Cellular → Cellular Data Options → Cellular Data Network (APN: mi3g, Name: U Mobile) → Restart your phone.​




step 1

How to Set up Data Roaming​

Settings → More → Mobile Network → Data Roaming.

step 2

How to Setup the APN​

Settings → More → Mobile Network → Access Point Name → New APN (APN: mi3g, Name: U Mobile) → Restart your phone.​

For dual SIM card phones, please insert your SIM Card in SIM 1, and leave SIM 2 empty.​


step 1

U Mobile Help and Support​

To contact us, call our hotline at +60 18 388 1318 (24 hours, 7 days a week)​

Frequently Asked Questions

Get your questions answered here.​

{ "dropdownFaqProperties": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html", "isGroupLabel": true, "childList": [ { "title": "Game Credits", "value": "game-credits", "url": "/content/u-mobile/en/personal/lifestyle/entertainment/game-credits.html" }, { "title": "Black Adam Movie", "value": "black-adam", "url": "/content/u-mobile/en/personal/lifestyle/entertainment/black-adam.html" } ] }, { "title": "Carrier Billing", "value": "carrier-billing", "url": "/content/u-mobile/en/personal/lifestyle/carrier-billing.html", "isGroupLabel": true, "childList": [ { "title": "Pay on Google Play", "value": "pay-on-google-play", "url": "/content/u-mobile/en/personal/lifestyle/carrier-billing/pay-on-google-play.html" }, { "title": "Video Carrier Billing", "value": "video-carrier-billing", "url": "/content/u-mobile/en/personal/lifestyle/carrier-billing/video-carrier-billing.html" }, { "title": "Apple Carrier Billing", "value": "apple-carrier-billing", "url": "/content/u-mobile/en/personal/lifestyle/carrier-billing/apple-carrier-billing.html" } ] }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html", "isGroupLabel": true, "childList": [ { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/u-mobile/en/personal/lifestyle/others/international-airtime-transfer.html" }, { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/personal/lifestyle/others/wifi-calling.html" }, { "title": "Apple Pay", "value": "apple-pay", "url": "/content/u-mobile/en/personal/lifestyle/others/apple-pay.html" } ] }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html", "isGroupLabel": true, "childList": [ { "title": "GoInsure 3 ", "value": "goinsure-3", "url": "/content/u-mobile/en/personal/lifestyle/financial/goinsure-3.html" }, { "title": "GOLIFE ", "value": "golife", "url": "/content/u-mobile/en/personal/lifestyle/financial/golife.html" } ] }, { "title": "Travel", "value": "travel", "url": "/content/u-mobile/en/personal/lifestyle/travel.html", "isGroupLabel": true, "childList": [ { "title": "WeChatGo", "value": "wechatgo", "url": "/content/u-mobile/en/personal/lifestyle/travel/wechatgo.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/lifestyle/travel/wechatgo.html", "breadCrumbs": [] }
faq personal postpaid
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.