
Postpaid Plans
Enjoy up to 1,000GB 5G data with our new U Postpaid plans. Check it out now!
Your essential pack for a trip to Malaysia!
Unlimited Data
All you-can-use data for WeChat App.
High-Speed Data
Surf high-speed data throughout Malaysia.
Free Voice Calls
Free voice calls within Malaysia and to China.
Choose your WeChat Go plan now.
✓ 2.5GB High-Speed Data
✓ 7 Days Validity
✓ 20mins Free Call (Local/ IDD to China)
✓ 12sen/SMS
✓ Unlimited Data
✓ 5GB High-Speed Data
✓ 15 Days Validity
✓ 50mins Free Call (Local/ IDD to China)
✓ 12sen/SMS
✓ Unlimited Data
✓ 5GB High-Speed Data
✓ 15 days Validity
✓ 60mins Free Call (Local/ IDD to China)
✓ Unlimited SMS
✓ Unlimited Data
✓ Unlimited Basic Data
✓ 1GB Roaming Data (within Singapore, Thailand and Indonesia)
*The new WeChat Go 2.5GB and 5GB SIM packs are available for purchase only in China.
Step 1
Scan QR code
Scan the QR code via WeChat app or search for U Mobile 乐游卡 in Mini Program.
Step 2
Register SIM
Register your U Mobile WeChat Go SIM before arriving in Malaysia.
Step 3
Activate SIM
Dial *328*8# to activate SIM once you are in Malaysia.
Note: Your registered WeChat Go SIM must be activated within 180 days from the date of registration. Activation can only be done once you have arrived in Malaysia.
STEP 1
Checking Your Balance
To check balance, dial *328#.
STEP 1
Call a Malaysian Number:
If the Malaysian number is 018 232 8221, just dial 018 232 8221.
STEP 2
Call a Chinese Number:
Dial 0086+ [Chinese number]
e.g. If the Chinese number is 13912345678, dial 0086 13912345678.
STEP 3
Call SIM Card from a Non-Malaysian Number:
Dial 0060 + [SIM card number at the back of your card without the first ‘0’ ]
e.g. If the SIM card number is 018 232 8221, dial 0060 18 232 8221.
Upon arrival in Malaysia or any selected roaming country → Switch off your phone → Insert SIM card → Switch on your phone → Switch on data roaming → Restart your phone.
95% of phones can be used without changing the settings. If you still cannot connect to mobile data, please follow the instructions below:
iOS
How to Set up Data Roaming
Settings → Cellular → Cellular Data ON → Cellular Data Options → Select 3G/4G Networks → Data Roaming ON → EU Internet OFF (if applicable) .
How to Setup the APN
Settings → Cellular → Cellular Data Options → Cellular Data Network (APN: mi3g, Name: U Mobile) → Restart your phone.
Android
How to Set up Data Roaming
Settings → More → Mobile Network → Data Roaming.
How to Setup the APN
Settings → More → Mobile Network → Access Point Name → New APN (APN: mi3g, Name: U Mobile) → Restart your phone.
For dual SIM card phones, please insert your SIM Card in SIM 1, and leave SIM 2 empty.
STEP 1
U Mobile Help and Support
To contact us, call our hotline at +60 18 388 1318 (24 hours, 7 days a week)
Get your questions answered here.
The WeChat Go 2.5GB and WeChat 5GB SIM packs are sold in China only. However, the WeChat Go 5+1GB SIM pack is available in China and at selected dealers in Malaysia.
1. BERJAYA TIMES SQUARE EXPERIENCE CENTRE
2. U MOBILE SERVICE CENTRE, SUNWAY PYRAMID
3. U MOBILE SERVICE CENTRE, 1 UTAMA SHOPPING CENTRE
4. U MOBILE SERVICE CENTRE, BUKIT TINGGI, KLANG
5. U MOBILE SERVICE CENTRE, AEON AU2 SHOPPING CENTRE
6. U MOBILE SERVICE CENTRE, QUEENSBAY MALL
7. U MOBILE SERVICE CENTRE, SEBERANG JAYA
8. U MOBILE SERVICE CENTRE, IPOH PARADE MALL
9. U MOBILE SERVICE CENTRE, SEREMBAN
10. U MOBILE SERVICE CENTRE, MELAKA
11. U MOBILE SERVICE CENTRE, TAMAN MOLEK, JOHOR BAHRU
Yes, you must have a WeChat user account to register your WeChat Go SIM card via the WeChat Mini Program.
Please dial *328*8# to activate your SIM card. You may need to restart your device after the activation to use the services.
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