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New rates are in effect from 7 April 2022.

How to Activate International Roaming

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New Customers

If you have been a U Mobile customer for lessthan 6 months, you can:​

 

  • Activate auto debit for bill payments, then call us at 1318.​

  • If you’re a new port-in customer, you can also visit any U Mobile store with your past 2 months’ bill, or your past 1 month’s bill with international roaming usage.

visit-u-mobile-store

Existing Customers

If you have been a U Mobile customer for more than 6 months, you can:​

 

  • Activate via UMB *118*6#​

  • SMS ON ROAMIDD to 28118​

  • Call us at 1318​

  • Activate via MyUMobile App​

If you have been a U Mobile customer for more than 6 months, you can:​

 

  • Activate via UMB *118*6#​

  • SMS ON ROAMIDD to 28118​

  • Call us at 1318​

  • Activate via MyUMobile App​

How to Select our Preferred Roaming Operators

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Activate on iOS
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Frequently Asked Questions

Get your questions answered here.​

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