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Subscribers who are eligible to sign up for UPackage plan can choose to pay for iPhone on a monthly instalment payment with no interest charges.
UPackage offer is open to Postpaid subscribers who port in and existing Postpaid U Mobile subscribers. In order to sign up for UPackage, eligible subscribers are required to meet the following criterias:
For port in subscribers: Latest 3 months of Postpaid bills with minimum RM70 monthly spent with no outstanding payment shown in the latest bill from the previous telecommunication service provider. Subscribers are required to subscribe to UPackage using Auto Debit payment method.
For existing U Mobile subscribers: a combination of a few criteria which include tenure, monthly spend and payment record.
For both port in and existing subscribers, you are required to pay an advance payment upon registration of UPackage, depending on the iPhone model purchased.
Eligible subscribers are entitled to one (1) UPackage sign-up with one (1) NRIC. Any subsequent sign-ups with UPackage under the same NRIC are not permitted.
A UPackage sign-up is applicable under Unlimited HERO P79, P99 and P139 plans.
The existing rate plan will be terminated as it is still bonded to an active contract. The subscriber will be liable for any charges, he or she must settle all outstanding charges under the existing rate plan before the subscriber can proceed to sign up for UPackage.
Subscribers will enjoy attractive savings from low instalment payments as the total amount paid throughout the tenure is still much lower than the RRP price of iPhone model upon signing up for UPackage. Furthermore, subscribers will be enjoying 0% interest-free instalment payment throughout the instalment tenure.
There is no additional penalty fee if a subscriber wishes to terminate UPackage, U Mobile line termination or early settlement for UPackage. In order to do so, the subscriber needs to make a payment to pay off on the remaining device balance, which is equivalent to the device selling price minus the total instalment fees paid so far.
Example: U Mobile Selling Price for Apple iPhone XR 64GB: RM3,270
Termination on Month 7 (You'll have been billed 8 times for device instalment) RM 3,270 RM920 (RM115 x 8 instalments billed) = RM2,350 (Remaining device instalment balance amount to be paid off).
Unfortunately, device trade-ins are not applicable during a UPackage sign-up.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!