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Data Roaming refers to the use of mobile internet services while abroad.
You will be able to access data roaming if international roaming is activated on your Postpaid plan. For Prepaid, international roaming is pre-activated.
If you have a U Broadband SIM or are a Prepaid U Broadband subscriber, you will still be able to use data services with Data Roaming.
You will receive a welcome SMS when you are on our partner's network. Please ensure you have turned on data roaming on your phone.
You will be charged RM10 or RM36 valid for 24hrs to our Unlimited Data Roaming, depending on the destination.
The connection speed will depend on the coverage area you are in and your phone’s capability.
Yes. Data roaming is disabled on most phones by default. To switch on your phone’s data roaming feature and look for “Allow Data Roaming" under your phone settings.
No, you need to activate international roaming before you travel abroad.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!