For Prepaid: What happens if my credit balance is less than RM10 or RM36 when I am on roaming?

You are advised to have the required amount of credit in your account based on the country you intend to visit before travelling.

For example, if you do not have RM10 credit in your main credit balance account when you travel to countries where the U Data Roam 10 is available, the promotion will not apply to you. You will not be able to subscribe to U Data Roam if you have insufficient credit in your Main Credit Balance. This is because U Data Roam charges can only be deducted from the Main Credit Balance even though you have sufficient credit in your Credit Share Balance.

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